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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    SmartSuite

    Score10 out of 10
    N/ASmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.

    $10

    per month per user

    Pricing
    servisSmartSuite
    Editions & Modules
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    servisSmartSuite
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details20% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    servisSmartSuite
    Considered Both Products
    servis.ai
    No answer on this topic
    SmartSuite
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    servisSmartSuite
    Sales Force Automation
    Comparison of Sales Force Automation features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    24% above category average
    SmartSuite
    -
    Ratings
    Customer data management / contact management10.01 Ratings00 Ratings
    Workflow management10.01 Ratings00 Ratings
    Territory management10.01 Ratings00 Ratings
    Opportunity management10.01 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
    Contract management10.01 Ratings00 Ratings
    Quote & order management10.01 Ratings00 Ratings
    Interaction tracking10.01 Ratings00 Ratings
    Channel / partner relationship management10.01 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    SmartSuite
    -
    Ratings
    Case management10.01 Ratings00 Ratings
    Call center management10.01 Ratings00 Ratings
    Help desk management10.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    SmartSuite
    -
    Ratings
    Lead management10.01 Ratings00 Ratings
    Email marketing10.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    26% above category average
    SmartSuite
    -
    Ratings
    Task management10.01 Ratings00 Ratings
    Billing and invoicing management10.01 Ratings00 Ratings
    Reporting10.01 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    SmartSuite
    -
    Ratings
    Forecasting10.01 Ratings00 Ratings
    Pipeline visualization10.01 Ratings00 Ratings
    Customizable reports10.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    27% above category average
    SmartSuite
    -
    Ratings
    Custom fields10.01 Ratings00 Ratings
    Custom objects10.01 Ratings00 Ratings
    Scripting environment10.01 Ratings00 Ratings
    API for custom integration10.01 Ratings00 Ratings
    Security
    Comparison of Security features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    17% above category average
    SmartSuite
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.01 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    SmartSuite
    -
    Ratings
    Social data10.01 Ratings00 Ratings
    Social engagement10.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of servis and SmartSuite
    Feature
    servis
    10.0
    1 Ratings
    28% above category average
    SmartSuite
    -
    Ratings
    Marketing automation10.01 Ratings00 Ratings
    Compensation management10.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of servis and SmartSuite
    Feature
    servis
    6.0
    1 Ratings
    24% below category average
    SmartSuite
    -
    Ratings
    Mobile access6.01 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of servis and SmartSuite
    Feature
    servis
    -
    Ratings
    SmartSuite
    9.1
    18 Ratings
    17% above category average
    Task Management00 Ratings9.218 Ratings
    Resource Management00 Ratings9.117 Ratings
    Gantt Charts00 Ratings9.114 Ratings
    Scheduling00 Ratings9.016 Ratings
    Workflow Automation00 Ratings9.117 Ratings
    Team Collaboration00 Ratings9.218 Ratings
    Support for Agile Methodology00 Ratings9.118 Ratings
    Document Management00 Ratings9.117 Ratings
    Email integration00 Ratings9.117 Ratings
    Mobile Access00 Ratings9.017 Ratings
    Timesheet Tracking00 Ratings9.214 Ratings
    Change request and Case Management00 Ratings9.016 Ratings
    Budget and Expense Management00 Ratings9.215 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of servis and SmartSuite
    Feature
    servis
    -
    Ratings
    SmartSuite
    9.2
    15 Ratings
    18% above category average
    Quotes/estimates00 Ratings9.214 Ratings
    Project & financial reporting00 Ratings9.114 Ratings
    Integration with accounting software00 Ratings9.29 Ratings
    Best Alternatives
    servisSmartSuite
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    servisSmartSuite
    Likelihood to Recommend
    10.0
    (1 ratings)
    9.2
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    servisSmartSuite
    Likelihood to Recommend
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    SmartSuite
    It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
    Read full review
    Pros
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    SmartSuite
    • SmartSuite is a good collaboration tool
    • The capabilities of the platform are immense
    • The customization features allow users to set up the report type and view it exactly as they want
    • The choice of the fields to be used in the records and reports is really wide
    Read full review
    Cons
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    SmartSuite
    • A little better home screen, which is already in the works!
    • Better experience in the my work panel, which is also in the works already!
    Read full review
    Likelihood to Renew
    servis.ai
    No answers on this topic
    SmartSuite
    I have a great expereance
    Read full review
    Usability
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    SmartSuite
    The product is usability friendly, easy to use, flexible and has all functions I need for my purposes
    Read full review
    Support Rating
    servis.ai
    No answers on this topic
    SmartSuite
    They have a great tutorial and a lot of hits during the work process
    Read full review
    Implementation Rating
    servis.ai
    No answers on this topic
    SmartSuite
    That's easy. Just try
    Read full review
    Alternatives Considered
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    SmartSuite
    For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
    Read full review
    Return on Investment
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    SmartSuite
    • We have to spend less time on checking where the project is at
    • We can have less PM's in the business
    • Our clients are happier thus leading to more business
    Read full review
    ScreenShots

    SmartSuite Screenshots

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