Great tool with extreme flexibility and customizability!
January 21, 2022

Great tool with extreme flexibility and customizability!

Тарас Коломиец | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SmartSuite

The company uses SmartSuite as a bug tracking system. We are created a custom form to make tasks with a more understandable workflow and it helps to do the job better. There is always time to edit form with new ideas
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
  • Need to make video tutorial how to use SmartSuite for new users
  • Need to make help articles how to user SmartSuite for new users
  • Flexebility
  • Very big choise of field types more that 40 various
  • Customisation of the report
  • You need time for understanding how everything works
There is a possibility to create custom forms and reports view exactly as they want and it helps to make better work process.

Do you think SmartSuite delivers good value for the price?

Yes

Are you happy with SmartSuite's feature set?

Yes

Did SmartSuite live up to sales and marketing promises?

Yes

Did implementation of SmartSuite go as expected?

Yes

Would you buy SmartSuite again?

No

The company uses SmartSuite to work with tasks and that helps to make the most understandable workflow and sometimes we are sharing ideas with other companies regarding making more better workflow and processes.

SmartSuite Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Project & financial reporting
10