SessionCam (discontinued) vs. UXCam Product Analytics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SessionCam (discontinued)
Score 9.0 out of 10
N/A
SessionCam was a SaaS based solution that offers a suite of analytics tools including session replay, heat-mapping, conversion funnels and form analytics all designed to allow brands to optimize their website. Capabilities of the former SessionCam product are now provided by Glassbox, after the late 2020 acquisition.N/A
UXCam Product Analytics
Score 9.1 out of 10
Enterprise companies (1,001+ employees)
UXCam is a product analytics platform with an integrated AI analyst for mobile apps and websites. The company states that they currently serve customers in 50+ countries and processes 100B+ data points every month.N/A
Pricing
SessionCam (discontinued)UXCam Product Analytics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SessionCam (discontinued)UXCam Product Analytics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
SessionCam (discontinued)UXCam Product Analytics
Best Alternatives
SessionCam (discontinued)UXCam Product Analytics
Small Businesses
Smartlook
Smartlook
Score 8.6 out of 10
Fullstory
Fullstory
Score 9.1 out of 10
Medium-sized Companies
Siteimprove
Siteimprove
Score 9.0 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
Enterprises
Contentsquare
Contentsquare
Score 7.4 out of 10
Whatfix
Whatfix
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SessionCam (discontinued)UXCam Product Analytics
Likelihood to Recommend
9.0
(4 ratings)
9.0
(2 ratings)
Support Rating
8.6
(2 ratings)
-
(0 ratings)
User Testimonials
SessionCam (discontinued)UXCam Product Analytics
Likelihood to Recommend
Discontinued Products
SessionCam works well for helping you figure out what is and isn't working with a small or mid-sized business website. It can give you valuable insights regarding the flow of the user's movements on the site, and where the user might hit a dead end. Its reporting capabilities might not be powerful enough for more complex situations.
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UXCam
UXCam App Analytics help identify the user pain points and improvement areas within our app. It helps observe the app from a customer's perspective and hence communication around any new updates with stakeholders get easy. These can be times when we aren't able to view the complete recordings due to delays in loading or randomisation of samples.
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Pros
Discontinued Products
  • Session replay.
  • Integration with Google Analytics.
  • Struggle score.
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UXCam
  • User flow mapping. It shows how users are navigating in the app.
  • App crashes
  • User session recordings
  • Segmentation on devices, OS versions, processors etc
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Cons
Discontinued Products
  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
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UXCam
  • Loading time is high due to which we have to wait a lot sometimes
  • In heatmaps, more properties can be added eg. User cohort, experiment id
  • Provide filters to easily check the recordings by screen and feature dropoffs
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Support Rating
Discontinued Products
Very good support and super helpful implementation specialists.
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UXCam
No answers on this topic
Alternatives Considered
Discontinued Products
I have never used any other similar tool and I am happy to say they proved exactly what we need.
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UXCam
UXCam provided higher coverage of features than Mixpanel or Inspectlet standalone. In fact, it has the features if you combine both the products which is amazing. In a single integration I can get multiple use-cases covered.
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Return on Investment
Discontinued Products
  • Allowed us to improve our website in-house
  • Relatively low cost solution
  • Customer engagement and sales on website increased
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UXCam
  • Improved conversions and funnels
  • Better user experience and NPS
  • Achieving our ambitious yearly targets well before year end
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ScreenShots

SessionCam (discontinued) Screenshots

Screenshot of Mouse movement heatmap

UXCam Product Analytics Screenshots

Screenshot of Retention analyticsScreenshot of User journey analyticsScreenshot of DashboardsScreenshot of Session replayScreenshot of HeatmapsScreenshot of Screen flows