TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SessionM

    Score10 out of 10
    N/ASessionM is a customer engagement platform that combines customer data management, loyalty program and offer management, and cross-channel campaign management (SMS, email, push, and in-app messages).N/A

    SmartyAds DSP

    Score4 out of 10
    N/ASmartyAds DSP is a demand-side platform for ad serving.N/A
    Pricing
    SessionMSmartyAds DSP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SessionMSmartyAds DSP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    SessionMSmartyAds DSP
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    User Ratings
    SessionMSmartyAds DSP
    Likelihood to Recommend
    10.0
    (1 ratings)
    6.0
    (2 ratings)
    User Testimonials
    SessionMSmartyAds DSP
    Likelihood to Recommend
    SessionM
    SessionM is ideal for enterprise restaurants, brands, and organizations to build and drive loyal behaviors via technology platforms. They've built their system via robust APIs integrations, but are now diving into a white label app system that allows smaller brands (100 units+) to utilize their incredible technology in their own brand, as opposed to just bigger players. They're the best at what they do.
    Incentivized
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    SmartyAds
    SmartyAds DSP works mainly for campaigns that are not very concerned about brand safety. The main issue we have had with them has been related to fraud since they are resellers of a lot of inventory. If you need to run on traffic, that is 100% clean, and then you should try other DSPs.
    Incentivized
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    Pros
    SessionM
    • Using data science to determine guest tendencies and actions: their system is incredibly smart and tracks historical actions to guess/estimate future actions, and creating programs to influence those actions.
    • Integrated communication platforms to speak to all of our guests within various tactics—email, push notifications, text messages, in-app messages, etc.
    • Loyalty management & CRM: creating and managing a program that runs consistently across the system.
    Incentivized
    Read full review
    SmartyAds
    • Easy-to-use, friendly interface.
    • Interesting integrations.
    Incentivized
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    Cons
    SessionM
    • Some improvement could be made on their integrations process with all platforms (olo, monkey media, etc.).
    Incentivized
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    SmartyAds
    • Support team is not very good.
    • Not a lot of direct traffic, mostly reseller traffic.
    Incentivized
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    Alternatives Considered
    SessionM
    SessionM was light years ahead of Fishbowl, in the data science tendency assumptions that are built into the system, plus they don't offer an app for your brand to use. You'd have to employ a 3rd vendor to manage that. It's also important to note that SessionM sees ALL guests and POS content in the system, not just loyalty identified transactions.
    Incentivized
    Read full review
    SmartyAds
    MoPub is more focused and tries to reach a more typical inventory. SmartyAds DSP covers the different consumer touchpoints across various formats and works on providing different inventory sources to differentiate from traditional DSPs. They copy the look and feel of traditional platforms, but they need to develop more their reporting tools.
    Incentivized
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    Return on Investment
    SessionM
    • Our work with SessionM has been so incredibly impactful to our brand loyal guests, and the value they bring to our brand. For example, our loyal guests are worth $100+ more than our non-loyalty guests.
    Incentivized
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    SmartyAds
    • More inventory, more spend, ore budget, better ROI.
    • Fraud issues and refunds, decreasing ROI.
    Incentivized
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    ScreenShots

    SmartyAds DSP Screenshots

    Screenshot of optimizing ad campaignsScreenshot of easy-to-use DSP interface