Setmore vs. Engageware

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Setmore
Score 6.0 out of 10
N/A
SetMore is appointment scheduling software from the company of the same name in Portland, Oregon.
$5
per month per user
Engageware
Score 9.0 out of 10
N/A
Engageware (formerly TimeTrade) helps leading brands optimize engagement through all phases of the customer relationship. Engageware’s Intelligent Appointment Scheduling platform harnesses artificial intelligence to improve meeting scheduling strategies through real-time customer insights and actions, in order to produce better meetings, and higher growth. The vendor states that with Engageware, customers can outpace their peers by nearly 3X. They further boast tens of thousands of businesses –…N/A
Pricing
SetmoreEngageware
Editions & Modules
Pro
$9.00
per month per user
Premium
$12.00
per month per user
No answers on this topic
Offerings
Pricing Offerings
SetmoreEngageware
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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Small Businesses
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Medium-sized Companies
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Enterprises
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All AlternativesView all alternativesView all alternatives
User Ratings
SetmoreEngageware
Likelihood to Recommend
8.0
(7 ratings)
6.0
(5 ratings)
Support Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
SetmoreEngageware
Likelihood to Recommend
AnywhereWorks
SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
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Engageware
It's well suited if you're on a budget, don't want to pay a recurring fee, and need a way to automate appointments. However, when I get around to it, I think I'm going to look for a more reliable tool. It's really less appropriate when appointment setting is "mission-critical" -- that is, your business is entirely dependent on a reliable appointment setting system -- for example, if you're a hairstylist, dentist, etc. I believe there are many other tools out there specific to these purposes.
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Pros
AnywhereWorks
  • Good/fair price compared to competitors.
  • Every user on the account gets their own personalized appointment scheduling link.
  • Flexibility with services you can make available.
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Engageware
  • Customized schedules for each employee.
  • High degree of customization possible.
  • Set-up doesn't require coding skill (even HTML).
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Cons
AnywhereWorks
  • Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
  • Could have a "how to" tutorial for booking appointments for users.
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Engageware
  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
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Support Rating
AnywhereWorks
No answers on this topic
Engageware
Their support team often gets back to us promptly and is very helpful.
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Alternatives Considered
AnywhereWorks
SetMore is so much simpler while providing great features. The ease of use makes this a better product for our clients and staff without sacrificing many of the bells and whistles that others tout. The online booking pages ability to schedule without creating a login has led to more visitors scheduling appointments instead of clicking away when scheduling.
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Engageware
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
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Return on Investment
AnywhereWorks
  • Planning meetings
  • Schedule Demos or Coaching with prospects and customers
  • Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
  • Web interface for internal and external users
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Engageware
  • Saves me time by automating appointments.
  • Low-cost, so little to no impact on budget.
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ScreenShots

Engageware Screenshots

Screenshot of Appointment Scheduling, queue management and reportingScreenshot of Use Salesforce? Online Meeting & Appointment Scheduling purpose-built for Salesforce.Screenshot of Schedule unlimited appointments through your website, email and prospecting campaigns, and social media channels