TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shape Software

    Score7 out of 10
    N/AShape Software aims to help users manage their business in one easy to use software. Shape's cloud-based CRM, Sales Management, and Marketing Automation tools offer multiple features designed to manage and automate online marketing and promotions via email and SMS, capture and service leads from online sources, organize sales pipelines, nurture prospects and customers, create and send professional online documents, accept online payments, run custom reporting, and automate everyday admin…

    $79

    per user

    SugarSync

    Score3.6 out of 10
    N/ASugarSync is a cloud storage and backup solution designed for small businesses.

    $7.50

    per month

    Pricing
    Shape SoftwareSugarSync
    Editions & Modules
    All inclusive cloud software, one price, no annual contracts
    $79.00
    per user
    100 GB
    $7.49
    per month
    250 GB
    $9.99
    per month
    500 GB
    $18.95
    per month
    Offerings
    Pricing Offerings
    Shape SoftwareSugarSync
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$79 per userNo setup fee
    Additional DetailsAll inclusive cloud software, one price, no annual contracts.—
    More Pricing Information
    Features
    Shape SoftwareSugarSync
    Sales Force Automation
    Comparison of Sales Force Automation features of Shape Software and SugarSync
    Feature
    Shape Software
    7.0
    1 Ratings
    11% below category average
    SugarSync
    -
    Ratings
    Integration with email client (e.g., Outlook or Gmail)7.01 Ratings00 Ratings
    Customization
    Comparison of Customization features of Shape Software and SugarSync
    Feature
    Shape Software
    5.0
    1 Ratings
    42% below category average
    SugarSync
    -
    Ratings
    API for custom integration5.01 Ratings00 Ratings
    Security
    Comparison of Security features of Shape Software and SugarSync
    Feature
    Shape Software
    8.0
    1 Ratings
    5% below category average
    SugarSync
    -
    Ratings
    Single sign-on capability8.01 Ratings00 Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Shape Software and SugarSync
    Feature
    Shape Software
    7.0
    1 Ratings
    9% below category average
    SugarSync
    -
    Ratings
    Reporting7.01 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Shape Software and SugarSync
    Feature
    Shape Software
    -
    Ratings
    SugarSync
    9.4
    8 Ratings
    11% above category average
    Versioning00 Ratings8.06 Ratings
    Video files00 Ratings9.05 Ratings
    Audio files00 Ratings10.05 Ratings
    Document collaboration00 Ratings10.07 Ratings
    Access control00 Ratings10.08 Ratings
    File search00 Ratings9.08 Ratings
    Device sync00 Ratings10.08 Ratings
    Cloud Storage Security & Administration
    Comparison of Cloud Storage Security & Administration features of Shape Software and SugarSync
    Feature
    Shape Software
    -
    Ratings
    SugarSync
    9.7
    8 Ratings
    11% above category average
    User and role management00 Ratings10.07 Ratings
    File organization00 Ratings9.08 Ratings
    Device management00 Ratings10.08 Ratings
    Cloud Storage Platform
    Comparison of Cloud Storage Platform features of Shape Software and SugarSync
    Feature
    Shape Software
    -
    Ratings
    SugarSync
    10.0
    8 Ratings
    14% above category average
    Performance00 Ratings10.08 Ratings
    Reliability00 Ratings10.08 Ratings
    Storage Reports00 Ratings10.06 Ratings
    Best Alternatives
    Shape SoftwareSugarSync
    Small Businesses
    Salesflare
    Score10 out of 10
    IDrive Online Backup and Object Storage e2
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Apple iCloud
    Score8.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    ownCloud
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shape SoftwareSugarSync
    Likelihood to Recommend
    7.0
    (1 ratings)
    10.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Shape SoftwareSugarSync
    Likelihood to Recommend
    Shape Software
    Shape Software is well suited when using "mainstream" ad platforms that have robust integrations. It also works well when budgets are set less frequently and are allowed to run unchanged for a set period of time. Shape Software gets less accurate when frequent budget changes need to be made and when using ad platforms with little to no support built into Shape Software.
    Read full review
    Ziff Davis Inc
    When doing daily jobs, if you’re sharing large files, I think Dropbox works a lot better but if you have a system where you’re working within that system and you want to be able to work with that system and have certain folders that you have access to all the time then SugarSync might be just the ticket.
    Incentivized
    Read full review
    Pros
    Shape Software
    • Platform integrations
    • Pacing accuracy
    • Automated notifications
    Read full review
    Ziff Davis Inc
    • Sync files in any folder - rather than forcing you to store them in a certain place (Although this can be confusing too)
    • Works in the background - although this is true for all
    • You can share with others - including those who do not use SugarSync
    Incentivized
    Read full review
    Cons
    Shape Software
    • Automated budget pacing could be more sophisticated - it tends to conflict with platform best-practices in my opinion.
    • Integration with LinkedIn leads would give more accurate picture of conversion volume I believe.
    • More customizable alerts
    Read full review
    Ziff Davis Inc
    • Can only think of one thing. I have helped others to get going with SugarSync and they if they have problems it is understanding the cloud.... So maybe (if it dosen't exist already) I would like to have a animation of the proces with "flying" folders between desktops, clouds etc. Otherwise SugarSync is just great.
    Incentivized
    Read full review
    Likelihood to Renew
    Shape Software
    No answers on this topic
    Ziff Davis Inc
    1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
    Read full review
    Usability
    Shape Software
    Shape Software is very easy to set up and use. The core functions and features require little explanation. The options and settings are easy to find and the capabilities of the platform are apparent to the user after just a few minutes of use.
    Read full review
    Ziff Davis Inc
    No answers on this topic
    Support Rating
    Shape Software
    I never had the need or opportunity to work with support.
    Read full review
    Ziff Davis Inc
    Customer service is amazing, they are always fast to respond and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Shape Software
    Shape Software is very user-friendly and easy to set up. The controls and settings are very straightforward and the core functions (onboarding new accounts, creating new budgets, managing budgets, etc) are easily understood. The customizable alerts and budget intervals provide modularity for different situations and provide significant peace-of-mind. The automations are less impressive in that they generally conflict with ad platform automation in my opinion. Automated bidding and budgeting is hindered by third-party automations like Shape Software and the performance Shape Software features provide doesn't justify forgoing that technology in the ad platforms in my opinion.
    Read full review
    Ziff Davis Inc
    SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy files to a specific folder if I want them backed up.
    Incentivized
    Read full review
    Return on Investment
    Shape Software
    • Reliable protection against overspend
    • Precise budget control
    • Cross-platform visibility
    Read full review
    Ziff Davis Inc
    • There were some opensource alternatives but we wanted something with better support which SugarSync offers.
    • We achieved faster project collaboration with SugarSync.
    Incentivized
    Read full review
    ScreenShots

    Shape Software Screenshots

    Product screenshot