Progress ShareFile is a secure File Sharing platform that combines client portals, document requests, workflow automation, approvals, e-signature, and governed document storage. It is designed for organizations that exchange sensitive documents with external clients and need to manage the work surrounding those documents in the same workspace.
$54.45
per month 3 users (minimum)
SilkRoad Onboarding
Score8.1 out of 10
N/A
SilkRoad Onboarding is a component of the SilkRoad Life Suite platform. It includes functionality for onboarding, including electronic offer support, retention during Mergers & Acquisitions, and offboarding personnel. It is optimized for enterprise organizations.
When we have a particularly large ad or job printing file that would "clog up" the email process, using ShareFile is very helpful. It's also useful for particular photographers we work with to upload a batch of photos all at once. Where it doesn't work as well for us is when trying to get clients to make use of a login to access folders. We find them reluctant to take on the learning curve. It works best for us when we just send them a clickable download link, and at most just require a tracking name and email address.
I like the idea of RedCarpet. If it was fully functional for us, I really think it would be a great tool to use. However, the lack of response and the response time itself in tech support is definitely a downfall for our company
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Workflows to get customer/affiliate responses to comments on documents.
I used to have the signature feature initially, but it was removed from the original plan, so I could only use it if I chose to select the higher plan price.
I love the upload notifications and reports on user activity.
The document storage versions are fantastic. I am the only user with Delete privileges, and I love that I can make those selections.
Integrations with Microsoft 365 - FANTASTIC - thank you.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Employee Task Management: Red Carpet provides a customized welcome portal and system for task management, based upon each employee's location, role, department, etc. It allows the organization to build chronological tasks to complete on the front end, which seamlessly flows through as each are completed.
Streamlined Process: During the development process, it causes the employer to re-think its current onboarding process, forms, reason and timing for completing tasks, etc. This results in not only creation of electronic forms, but also an improved overall process.
Monitors workflow: Through visible tasks/colors on the back end, as well as reporting features, HR administrators and Managers/Supervisors can easily see where each employee is in their new hire process. Quickly view what tasks remain incomplete, as well as if an individual/team is causing a delay in the process.
The web console is not the most user friendly site to use to get to, and send my files.
We have had users that have not liked the change in workflow to get files from Progress ShareFile when they were used to just clicking on files on an email.
That management of the tools are not the most user friendly. There have been some improvements but keeping up with certs and setting up new users can be more work than expected.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It's a highly effective and secure storage system, has robust workarounds for serving the various equipment limits of our users, meets high security requirements of HIPAA standards, significantly reduces our needs for producing paper trails.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ShareFile is so easy to use I was able to download all of my projects files and have them set up to sync before my supervisor could even come over to explain the process to me. It is a neatly organized and intuitive software that allows even the less tech-savvy to become power users.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It takes a lot of training and reading up on the processes in order to use it, but once you've had a lot of trial and error, you figure out the system quickly. Once you put together a user guide specific for your company's use of the product, it's easier for new employees to use RedCarpet and understand the different functions within it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Easy to use, easy to integrate with Outlook. I only gave it a 9 because I have found that sometimes it does not play nicely with Outlook and can slow it down. But, when that happens (not frequent), I restart Outlook and all is well again
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Citrix was generally responsive and helpful in solving technical issues. Like any cloud based SaaS product there is a danger that it may go down. This was a rare occurrence over my three years of using the product. The more common issue we encountered was clients forgetting their login which was easily managed through a forgot password functionality.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support is adequate. They are about the same, and the expected turn around time is acceptable in the industry standard. We have no complaints with customer support. The tracking system is good and allows for updates to issues, so there are generally no questions where the case may sit with engineering or application support.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Good documentation for the API. With a little help from RS tech staff, any competent programmer should be able to integrate RightSignature with an existing system in a week or three. That help is easy to get as well
SilkRoad's training/demo video was viewed well prior to beginning implementation. HR Team did not remember details and the video was not sufficient enough to understand all of the features within the system in order to communicate needs to the vendor/implementation expert. Implementation should have been walked through, step by step, by the vendor and each section of their required spreadsheet and the development of the portal should have been explained in depth.
ShareFile is easier and does what you need. I have moved a few organizations from SharePoint to ShareFile. Just easier. You can setup different areas for different departments, setup their permissions and it is easy enough for them to do what they want in their zones. The mobile app works great as well. So you can all the features you really use from SP, but just easier to setup and use.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have previewed several onboarding platforms, but none has come close to the quality and flexibility of SilkRoad Onboarding (RedCarpet). Prehire task management allows each department to do what they do best to prepare for the new hire's first day. Keys, computer access, and office spaces are prepared in advance, so each new hire feels valued.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
All of our clients and consulting engineers find ShareFile easy to use, thus complementing our business.
Our staff also find ShareFile intuitive, accessible, and easy to use, making it an ideal, everyday indispensable desktop tool for everyone in our company.
ShareFile can be linked to our firm's primary website as a placed for private use. We haven't found need for this yet, but might in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Positive impact to ROI, we don't have hard numbers for overall but just in time spent on chasing paperwork I would say we save a minimum of 20 minutes per new hire and we hire 600+ people/year.
We save an unknown amount on properly completed I9 forms since the system doesn't let you make errors that were always common on paper forms.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
