SharpCloud vs. UserVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SharpCloud
Score 0.0 out of 10
N/A
SharpCloud, from the company in London, enables teams to plan, visualize and communicate strategy across business silos and transforms static data into engaging, dynamic visual stories, to provide insight for leadership teams so that they can make smarter, more informed decisions.N/A
UserVoice
Score 9.5 out of 10
N/A
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback for product teams. With a customizable feedback portal, in-app widget, and direct integrations with your email client, CRM or support tool, it’s easy for your customers and internal team members to share feedback at anytime. The UserVoice platform allows you to manage all this feedback in a single view, analyze your data to make product decisions based on customer…
$15
per month
Pricing
SharpCloudUserVoice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SharpCloudUserVoice
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SharpCloudUserVoice
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SharpCloudUserVoice
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Medium-sized Companies
ProductPlan
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Score 9.5 out of 10
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Score 9.5 out of 10
Enterprises
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Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SharpCloudUserVoice
Likelihood to Recommend
-
(0 ratings)
10.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(6 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
SharpCloudUserVoice
Likelihood to Recommend
SharpCloud
No answers on this topic
UserVoice
UserVoice can be an affordable and powerful tool to start engaging customers and employees. It can help manage the entire feedback loop process. But your product management and development teams still need to do their jobs. Remember to have a response SLA in place and ownership for prioritizing and responding to the feedback.
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Pros
SharpCloud
No answers on this topic
UserVoice
  • User interface is very simple. Learning the product and teaching the team how to use the product took hardly any time at all.
  • Gives visibility into what others are logging. We are able to append 'votes' to certain ideas, rather than having to create an existing idea from scratch.
  • Reporting. Tags allow to easily filter through ideas for roadmap planning.
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Cons
SharpCloud
No answers on this topic
UserVoice
  • Doesn't always catch obvious spam/we have to do a fair amount of blacklisting
  • Doesn't have multiple language options
  • No online/email tech support available. You have to call if you have an issue.
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Likelihood to Renew
SharpCloud
No answers on this topic
UserVoice
I just really liked UserVoice.
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Usability
SharpCloud
No answers on this topic
UserVoice
The day-to-day usability is good. More technical settings require a bit more effort.
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Support Rating
SharpCloud
No answers on this topic
UserVoice
Always very responsible and helpful when an issue happened. They eat their own cooking when it comes to using their products.
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Implementation Rating
SharpCloud
No answers on this topic
UserVoice
Have clear goals and owners established before you start using any tool like this. Very important to get accounts and rights setup so that there's no lag time in customer response once things go live. Make sure IT is involved if you plan to use the Single-Sign On (SSO) or any of the access control tools.
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Alternatives Considered
SharpCloud
No answers on this topic
UserVoice
I like the ease of integration into web and mobile apps for UserVoice. It's also a comprehensive bug reporting, user feedback, and knowledge base tool.
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Return on Investment
SharpCloud
No answers on this topic
UserVoice
  • Transparency: Now we can handle better communication of requests with customers and internal stakeholders.
  • We can track better how many ideas are accepted and released vs rejected ones.
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ScreenShots

UserVoice Screenshots

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