Sharpen Contact Center Platform vs. Zendesk Talk
Sharpen Contact Center Platform vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Sharpen Contact Center Platform | N/A | Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences, from the company of the same name in Indianapolis. The contact center software is presented as an ideal for mid-size to enterprise businesses. Designed for agent productivity and efficiency, it's a solution for both customer support to outbound sales teams. | $130 per user/month | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Sharpen Contact Center Platform | Zendesk Talk | |
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Workforce Optimization (WFO) |
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Sharpen Contact Center Platform | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Sharpen Contact Center Platform | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
Sharpen Contact Center Platform | Zendesk Talk | |
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Likelihood to Recommend | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
Pros | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
Cons | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
Support Rating | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
Alternatives Considered | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
Return on Investment | Sharpen Technologies, Inc (formerly Fathom Voice) No answers on this topic | Zendesk |
ScreenShots |