Shelby Systems vs. SimpleTexting

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shelby Systems
Score 6.5 out of 10
N/A
Shelby Systems, a Ministry Brands company, offers church management software providing membership tracking, contribution processing, attendance tracking, fund accounting and financial reporting, volunteer management, small groups and contact management, nursery security and check-in, event registration, online giving and online registration.N/A
SimpleTexting
Score 7.5 out of 10
N/A
SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.
$29
per month
Pricing
Shelby SystemsSimpleTexting
Editions & Modules
No answers on this topic
500 credits
$29
per month
1,000 credits
$49
per month
2,000 credits
$79
per month
3,000 credits
$109
per month
7,500 credits
$229
per month
15,000 credits
$399
per month
25,000 credits
$549
per month
50,000 credits
$899
per month
Offerings
Pricing Offerings
Shelby SystemsSimpleTexting
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Shelby SystemsSimpleTexting
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Shelby SystemsSimpleTexting
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Enterprises

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User Ratings
Shelby SystemsSimpleTexting
Likelihood to Recommend
7.0
(1 ratings)
7.5
(23 ratings)
Support Rating
-
(0 ratings)
10.0
(7 ratings)
User Testimonials
Shelby SystemsSimpleTexting
Likelihood to Recommend
Ministry Brands
The three modules we use are well integrated and work together well. The membership module does not communicate with the financial modules if I recall correctly.
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SimpleTexting
SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account.
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Pros
Ministry Brands
  • Integration across modules
  • Enable attachment of document images
  • Free user support
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SimpleTexting
  • SimpleTexting provides excellent value based on their messaging packages but also by allowing its customers to utilize multiple keywords. This is helpful for our organization because we utilize this software across many different departments.
  • SimpleTexting analytics and reporting is a key strength of the software. The numbers they report weigh heavily on what we determine as a success of un-successful communication campaign.
  • SImpleTexting has excellent customer service available at the click of a button. Their team has always been available and offered solutions when we have had questions or run into a problem.
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Cons
Ministry Brands
  • Extra key strokes required when searching for account numbers
  • Negative adjusting entries not allowed in account payable
  • Financial report formatting is not intuitive
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SimpleTexting
  • A lot of glitches and bugs, with promised fixes that keep dragging on for some time.
  • Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh.
  • Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read.
  • Also, sometimes new notifications don't show up.
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Support Rating
Ministry Brands
No answers on this topic
SimpleTexting
With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever
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Alternatives Considered
Ministry Brands
No answers on this topic
SimpleTexting
SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into our overall marketing campaigns and SimpleTexting did just that.
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Return on Investment
Ministry Brands
  • Provided us with a means to report financial information to stakeholders
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SimpleTexting
  • Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%.
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ScreenShots

SimpleTexting Screenshots

Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps