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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SimpleTexting

    Score7.6 out of 10
    N/ASimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.

    $29

    per month

    Pricing
    SimpleTexting
    Editions & Modules
    500 credits
    $29
    per month
    1,000 credits
    $49
    per month
    2,000 credits
    $79
    per month
    3,000 credits
    $109
    per month
    7,500 credits
    $229
    per month
    15,000 credits
    $399
    per month
    25,000 credits
    $549
    per month
    50,000 credits
    $899
    per month
    Offerings
    Pricing Offerings
    SimpleTexting
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    SimpleTexting
    Considered Both Products
    SimpleTexting
    Chose SimpleTexting
    We did use SimpleTexting and have it still but we have gone over to NICE almost exclusively in order to serve larger customer base and have more trackable metrics for our agents. Not only that but NICE has more tools like calling that we were looking for as we grew.
    Incentivized
    Chose SimpleTexting
    N/A
    Incentivized
    Chose SimpleTexting
    None.
    Incentivized
    Chose SimpleTexting
    I like Google Voice but it doesn't automatically send texts or let you know if numbers are invalid and such. There is no limit with characters or credits required for Google Voice, though which is a big plus.
    Incentivized
    Chose SimpleTexting
    SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into …
    Incentivized
    Chose SimpleTexting
    None
    Incentivized
    Chose SimpleTexting
    We used a rival company called Textedly. The experience top to bottom was better with SimpleTexting, from pricing to simplicity of features to custom service to ease of accessing data to overall functionality. Would recommend SimpleTexting over many competitors in a heartbeat …
    Incentivized
    Chose SimpleTexting
    We inherited the account from a previous marketing company.
    Incentivized
    Chose SimpleTexting
    I don't remember the other products we've reviewed. I do have to say that we will be moving to Salesforce and hope that SimpleTexting integrates with it. As a nonprofit, we definitely would have reviewed free or next to free products. We appreciate that SimpleTexting provides a …
    Incentivized
    Chose SimpleTexting
    TextMarks offered all the features/functions we were looking for, especially their "Text for Info" function. We were looking for a solution that would simply allow people to receive information without actually subscribing into a list. However, the cost was too high.

    Flocknotes …
    Incentivized
    Chose SimpleTexting
    Other sites, as mentioned before, don't retain the data and actually stopped working for us whereas we have not had a problem with SimpleTexting. We've only had questions that are then answered!
    Incentivized
    Chose SimpleTexting
    We have only ever used SimpleTexting for SMS marketing.
    Incentivized
    Chose SimpleTexting
    I have not used any other tools similar to SimpleTexting before. I can say that I was very satisfied by the product and service I received by SImpleText. I feel encouraged to continue using them in the future for any in-person event activities or marketing events.
    Incentivized
    Chose SimpleTexting
    We chose SimpleTexting based on their starting messaging options as well as the no limitations on the number of keywords we can use. EZ Texting required a much more costly monthly commitment with fewer features that applied to our organization. We felt that SimpleTexting would …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    15 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    94%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    93%
    Implementation went as expected
    14 Answers
    Best Alternatives
    SimpleTexting
    Small Businesses
    EZ Texting
    Score9.1 out of 10
    Medium-sized Companies
    EZ Texting
    Score9.1 out of 10
    Enterprises
    Airship
    Score9.1 out of 10
    All AlternativesView all alternatives
    User Ratings
    SimpleTexting
    Likelihood to Recommend
    7.6
    (23 ratings)
    Support Rating
    10.0
    (7 ratings)
    User Testimonials
    SimpleTexting
    Likelihood to Recommend
    SimpleTexting
    SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account.
    Incentivized
    Read full review
    Pros
    SimpleTexting
    • SimpleTexting provides excellent value based on their messaging packages but also by allowing its customers to utilize multiple keywords. This is helpful for our organization because we utilize this software across many different departments.
    • SimpleTexting analytics and reporting is a key strength of the software. The numbers they report weigh heavily on what we determine as a success of un-successful communication campaign.
    • SImpleTexting has excellent customer service available at the click of a button. Their team has always been available and offered solutions when we have had questions or run into a problem.
    Incentivized
    Read full review
    Cons
    SimpleTexting
    • A lot of glitches and bugs, with promised fixes that keep dragging on for some time.
    • Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh.
    • Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read.
    • Also, sometimes new notifications don't show up.
    Incentivized
    Read full review
    Support Rating
    SimpleTexting
    With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever
    Incentivized
    Read full review
    Alternatives Considered
    SimpleTexting
    SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into our overall marketing campaigns and SimpleTexting did just that.
    Incentivized
    Read full review
    Return on Investment
    SimpleTexting
    • Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%.
    Incentivized
    Read full review
    ScreenShots

    SimpleTexting Screenshots

    Screenshot of Send messages to groupsScreenshot of Have 1-on-1 conversationsScreenshot of Text-to-join keywordsScreenshot of Useful, built-in apps