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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Shift4Shop

    Score1.2 out of 10
    N/AShift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.

    $39

    per month

    X-Cart

    Score7.8 out of 10
    N/AX-Cart is an eCommerce and shopping cart platform built through PHP code.

    $199

    per month

    Pricing
    Shift4ShopX-Cart
    Editions & Modules
    Platform Fee
    $39
    per month
    Platform
    Starting at $199
    per month
    Auto
    Starting at $299
    per month
    Marketplace
    Starting at $399
    per month
    Offerings
    Pricing Offerings
    Shift4ShopX-Cart
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.—
    More Pricing Information
    Community Pulse
    Shift4ShopX-Cart
    Considered Both Products
    Shift4
    No answer on this topic
    Qualiteam eBusiness Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    0%
    Would buy again
    0 Answers
    No answers on this topic
    Delivers good value for the price
    0%
    Delivers good value for the price
    0 Answers
    No answers on this topic
    Happy with the feature set
    17%
    Happy with the feature set
    1 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    0%
    Lived up to sales and marketing promises
    0 Answers
    No answers on this topic
    Implementation went as expected
    0%
    Implementation went as expected
    0 Answers
    No answers on this topic
    Features
    Shift4ShopX-Cart
    Online Storefront
    Comparison of Online Storefront features of Shift4Shop and X-Cart
    Feature
    Shift4Shop
    1.0
    9 Ratings
    155% below category average
    X-Cart
    7.7
    1 Ratings
    1% below category average
    Product catalog & listings1.09 Ratings8.01 Ratings
    Product management1.09 Ratings9.01 Ratings
    Bulk product upload1.07 Ratings4.01 Ratings
    Branding1.08 Ratings10.01 Ratings
    Mobile storefront1.09 Ratings6.01 Ratings
    Product variations1.09 Ratings9.01 Ratings
    Website integration1.09 Ratings8.01 Ratings
    Visual customization1.09 Ratings10.01 Ratings
    CMS1.08 Ratings5.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Shift4Shop and X-Cart
    Feature
    Shift4Shop
    2.0
    9 Ratings
    117% below category average
    X-Cart
    9.5
    1 Ratings
    21% above category average
    Abandoned cart recovery2.07 Ratings9.01 Ratings
    Checkout user experience2.09 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of Shift4Shop and X-Cart
    Feature
    Shift4Shop
    2.0
    9 Ratings
    123% below category average
    X-Cart
    10.0
    1 Ratings
    18% above category average
    eCommerce security2.09 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Shift4Shop and X-Cart
    Feature
    Shift4Shop
    1.7
    9 Ratings
    128% below category average
    X-Cart
    8.7
    1 Ratings
    12% above category average
    Promotions & discounts1.09 Ratings10.01 Ratings
    Personalized recommendations2.98 Ratings10.01 Ratings
    SEO1.09 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Shift4Shop and X-Cart
    Feature
    Shift4Shop
    2.9
    9 Ratings
    94% below category average
    X-Cart
    9.2
    1 Ratings
    13% above category average
    Multi-site management1.04 Ratings10.01 Ratings
    Order processing6.88 Ratings7.01 Ratings
    Inventory management1.07 Ratings9.01 Ratings
    Shipping4.98 Ratings10.01 Ratings
    Custom functionality1.08 Ratings10.01 Ratings
    Best Alternatives
    Shift4ShopX-Cart
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Shift4ShopX-Cart
    Likelihood to Recommend
    1.0
    (10 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    4.0
    (1 ratings)
    -
    (0 ratings)
    Availability
    2.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    4.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Shift4ShopX-Cart
    Likelihood to Recommend
    Shift4
    At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
    Read full review
    Qualiteam eBusiness Solutions
    X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
    Incentivized
    Read full review
    Pros
    Shift4
    • In my opinion, charge you too much for what it is worth
    • In my opinion, tech support is always blaming client and end up fixing it own issues
    • In my experience, make you believe client is important
    Read full review
    Qualiteam eBusiness Solutions
    • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
    • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
    • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
    Incentivized
    Read full review
    Cons
    Shift4
    • Page structure is all over the place. It can be difficult to find where to go to make page edits.
    • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
    • Reporting isn't very strong, necessitating outside analytics
    • File system is also pretty wonky and feels very primitive
    • Customer service and technical help leaves MUCH to be desired.
    • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
    • In general, what you see in the WYSIWYG is not what you get.
    • Order System is not very intuitive for the modern era
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
    • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
    Incentivized
    Read full review
    Likelihood to Renew
    Shift4
    Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Usability
    Shift4
    If you are looking for ultra basic interface ...
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Reliability and Availability
    Shift4
    regular updates braking our site
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Support Rating
    Shift4
    You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Implementation Rating
    Shift4
    Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Alternatives Considered
    Shift4
    We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Return on Investment
    Shift4
    • We have seen an increase in sales of 440% since starting with 3D cart.
    • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
    • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Flexibility in presentation as well as functionality
    • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
    • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
    Incentivized
    Read full review
    ScreenShots

    Shift4Shop Screenshots

    Product screenshotProduct screenshot