TrustRadius: an HG Insights company

Handshake by Shopify (discontinued) vs. TrueCommerce

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Handshake by Shopify (discontinued)

    Score8 out of 10
    N/AThe Handshake B2B Commerce platform from Shopify (acquired May 2019), was an ecommerce tool designed to make buying and selling simple, intuitive and mobile. The product has been discontinued, and is no longer sold or supported.N/A

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    Handshake by Shopify (discontinued)TrueCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Handshake by Shopify (discontinued)TrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Handshake by Shopify (discontinued)TrueCommerce
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Apache Camel
    Score7.4 out of 10
    Enterprises
    No answers on this topic
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Handshake by Shopify (discontinued)TrueCommerce
    Likelihood to Recommend
    8.5
    (3 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    9.1
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    9.1
    (1 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    9.1
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Handshake by Shopify (discontinued)TrueCommerce
    Likelihood to Recommend
    Discontinued Products
    My boss implemented Shopify with his Developer two years ago and handed off the support role to me. I manage user access, training, support, and product setup with our website. We are growing our use of this system by adding a variety of products and payment types for credit card processing.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • An effective and productive way to increase sales on E-commerce platforms. Simple order entry and increased revenue. There are various ways to search for an item.
    • Handshake B2B Commerce, from Shopify, allowed high-resolution images and was geared toward visual presentation.
    • it is so easy to add products to the online store.
    • It's easy to change prices and make status active or inactive. clean and basic layout, Good for new users.
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Improve the performance on load page for all Handshake skins.
    • Need an easier way to understand creating and debugging Handshake skins.
    • They should improve on customer support.
    • Their Jump Start for Intranet portal should be more user friendly and easier to implement in reality, not just in theory.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We started using Shopify and we are growing its usefulness in our business. I am in the process of helping our reps we gave access and provided training to create all the products they need. We still have most of the new products to be setup.
    Incentivized
    Read full review
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Discontinued Products
    Extremely easy to use and very useful records available to verify payment processing.
    Incentivized
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Shopify has been successfully implemented in a short period of time, and support has been easy to provide. THe system is very easy to adapt to our needs and I am able to train users quickly.
    Incentivized
    Read full review
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    Everything is working fine with each phase we implemented. More of our staff is aware of the system and are enjoying how user-friendly the system is for them.
    Incentivized
    Read full review
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Because its innovative and tons of features to boost sales and its ease of use is the reason why I have chosen Handshake B2B Commerce, from Shopify, over other competitors.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • We were able to quickly put out a portal using Handshake on SharePoint online when our firm was merging with another firm.
    Incentivized
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    ScreenShots