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Filter 139 vetted EZ Texting reviews and ratings
Reviews (1-25 of 100)
November 15, 2019
EZ Texting = EZ Communication for this Real Estate Brokerage!
We use EZ Texting to stay in frequent communication with all of the real estate agents in our brokerage. We send out motivational content, announcements, and reminders about office meetings/trainings. With over 100 agents out on the road working, we do not see them in the office as frequently as other types of businesses see their employees. EZ Texting has provided a convenient means to stay in touch with all of our agents!
- Texts go directly to the phone, and won't get lost in the spam folder of an email inbox.
- Recipients ability to reply to the text is very handy! We often will use it for things such as "Reply YES if you plan to attend tomorrow's lunch meeting."
- EZ Texting customer service has always been top-notch when I call in for help or plan changes!
- I really wish EZ Texting had the ability to use emojis and special characters. They have become so commonplace in today's society that sometimes a text looks a bit boring without them.
January 10, 2020
It's EASY to use EZ Texting.
Text messages will go out to real estate agents and/or company staff for business-related communications. The best reason for texting is the open rate. Realtors many times get bogged down with email and don't always see the email from the broker's main office. By sending text messages we've confirmed that agents see the messages that are pertinent to them.
- Easy to add people to your texting account.
- Easy to create texting "groups."
- Based on the usage requirements I have, I have not experienced deficiencies with EZ Texting.
January 07, 2020
The clear choice for us!
We use EZ Texting to message our agents and staff about important brokerage functions, events, and information. Our local branch brokers also use it to remind agents and staff about meetings and deadlines and process changes. The main reason we use the service is to get messages read via text, since many people either have email inboxes that are too crowded or they simply do not check their email regularly. This allows us to convey important information via a communication method that gets attention.
- Ease of keywords to quickly subscribe people to groups or topics that are important.
- It checks each message sent to ensure that it is formatted correctly (either SMS or MMS) so the content of each message is delivered each time.
- The UI on mobile devices is still a bit buggy. It's still usable if you know what you need to do, but there's room for improvement there.
January 07, 2020
Mobile Marketing Rockstars!!
We needed to present a solution for a client. After testing several options, we decided EZ Texting provided the best solution for our client. Their platform is a great tool for SMS marketing. You can easily create and track campaigns. The system is intelligent enough to handle opt-outs with ease. We are glad to have them in our toolbox.
- Easy campaign creation
- Track campaigns
- Wish they added more territories
November 23, 2019
EZ Texting as a user signup platform
We use eztexting to sign up users for a customer loyalty program via text. They text in to the shortcode wit their email and receive a loyalty number they can use immediately at the register to gain points.
- Maintain text history and customer lists
- Uptime
- Deliverability
- Tech support & debugging. We regularly get an error message via email that I don't understand where it's coming from.
- API docs are a bit confusing. Why two APIs with conflicting variable names and no identifying information in the post?
November 16, 2019
EZ Texting is user friendly and the customer service is top notch!
EZ Texting is used as a mass text message system to send our customers promos, coupons, information about sales, etc.
- Scheduling texts
- Allows you to put a web URL in messages
- Messages don't have to sit in a waiting queue for a text to go out
- Allowing images to be attached to texts
- EZ Texting must allow all emojis to be used!! Businesses rely on this to capture an audience and to keep the audience's attention. This is my NUMBER ONE complaint
- More room in the subject line
November 16, 2019
1,000 members in a click.
We use EZ Texting to communicate with over 1,000 members of our division in our union. Information can be passed on quickly to multiple work groups. We have used it to send messages at scheduled times for multiple work shifts. Members take the time to respond to the messages sent and we can then reply individually to help with questions. We have used EZ Texting to survey work groups, make announcements to specific work groups. We have used it alot more than expected.
- Information sent out quickly to large number of recipients. No loss of information due to all get the same message.
- Recipients are able to respond with questions. This allows for addressing individual concerns or questions.
- Contacts are easily added. This has given people confidence in our Union. New members are getting information quickly.
- Use from cell phone has made it very convenient.
- Ability to search contacts with any info without have to go to advanced section.
November 15, 2019
EZ Texting - not the cheapest, but worth it.
We use it to update applicants on the status of, needs of, and changes to, their loan application. They apply online, but if they forget to sign their application, or provide the necessary supporting documents, we text them reminders. We also use texting to support payment services - reminders of upcoming due dates and payment receipts.
- The ability to upload contacts into groups for targeted messaging.
- Reporting on campaign metrics, benchmarked against industry averages.
- Text preview window that allows you to see what a text will look like on a phone, before you send it.
November 15, 2019
EZ texting is EZ to use
We use it for our dentist and dental plan clients. It addresses recall patients, patient reactivation, and special promotions.
- Easy interface
- MMS support
- The ability to add graphics to text
- Drip capabilies
- Strong reporting
- Campaigns should be saved for future use.
- Sometimes you lose your work when you go back and forth between areas when creating a campaign.
- Needs to have a better database that automatically dates campaigns.
- Add-on features like setting up a drip campaign, etc. are not turn-key or easily understood for newbies.
November 11, 2019
EZ Texting is the best to use!
We use EZ Texting service to send out motivational and encouraging health quotes/education to our program participants and partners every week. These messages emphasize the educational component of our program.
- For the first month, I was assigned an agent that walked me through the entire process of getting started. She contacted me weekly, if not more, promptly answering any questions, or just "checking-in."
- The platform is straight forward and easy to use.
- My message has about three times the amount of allowed characters than the previous company I used.
- I honestly do not have a complaint or need for improvement suggestions at this time. I have not had any issues thus far with what we are doing.
November 06, 2019
EZ Texting is truly Easy!
We love EZ Texting. Their platform is very user friendly and accurate. We also end up with phenomenal results after sending a mass text for new arrivals, sales, etc.
- Allows for imagery to be sent along with a clickable link to your store.
- Their platform is very user friendly.
- Pricing is a bit high compared to others.
- Would like to see the exact sales amount the platform brought in.
November 05, 2019
EZ Texting - a name that fits, easy!
EZ Texting allows us to do some very basic marketing to our customers with an affordable price and multiple features. This is clearly what it is designed for and it does a good job at that. Where we find the bigger value and something we hadn't expected to use it for was with our cowokers. We use the system at least once a month if not more than that to send text messages directly to our employees with updates or even links to a FB Live we are doing in our internal coworker group. Being able to reach our front line employees quickly has been a huge asset to us this year.
- User-Friendly
- Easy Contact Upload
- Scheduling of messages
- Access for multiple users on different privacy settings
- More inbox control for potential sourcing to multiple locations
- API to other tools such as podium that provide the things listed above
I used EZ texting in my role as a Legislative Director in the Missouri House of Representatives. It was an easy way to communicate important developments to our volunteers and legislative partners in an instant and easy way. It was used exclusively by our office.
- Scheduling Text Blasts. This is particularly important if you have regularly occurring events that your contact groups need to be reminded of.
- Adding an image or flyer to a text blast (at no additional cost).
- Responding to received texts is very easy.
- It is also easy to create multiple contact groups.
- Billing was affordable and straightforward.
- Opting in using "keywords" is especially easy and helpful. Saves the time it takes to collect numbers and manually add or upload numbers to a contact list.
- The website isn't the most user-friendly. It takes some practice to figure out where things are located.
January 17, 2020
No Brainer!
It’s used to communicate with existing and potential members. It’s used by all staff and provides another method of communicating, other than calling on the phone.
- Manages the Opt Out function
- Allows for multiple contact groups
- Adding a notification when responses to text messages are received
January 10, 2020
EZ Review
We use EZ Texting to text safety messages to our drivers across Canada.
- Easy to use
- Can contact a huge amount of people easily
- Make updating paying methods easier--maybe keep our payment method on file?
January 10, 2020
Easy and Efficient Marketing Tool in the Palm of Your Hand
EZ Texting is constantly being used to update our members with news and information regarding the trucking industry. Anything from wait times for our carriers at the port of entry to reminders of events we are holding. EZ Texting is being used across the whole organization.
- The length of text we can actually send.
- The fact that we can add photos, video links, and website links.
- Can't add video and photo on the same message
January 07, 2020
EZ to Use
Our marketing and sales teams use it to communicate quickly and effectively with candidates about open jobs, and our accounting team uses it to disseminate payroll updates to clients and providers.
- The personalization capabilities make the campaigns more effective.
- Importing contacts is super easy.
- Adding media to texts isn't as accessible as I would like.
- It would be nice to have a higher character count for group names.
November 11, 2019
Like EZ Texting Except for Generic text number
EZ Texting is used to get out mass Holiday Greetings to my Clients or message for promotions. EZ Texting can be disruptive to clients and annoying.
- monitoring responses by using link
- media texting
- message length can be long
- cost
- monitoring of responses
- using a generic phone number
November 11, 2019
EZ Texting is Great!
EZ Texting has been great for our dermatology practice. It allows us to communicate securely and effectively with patients.
- Excellent customer service
- Quick message turn around
- Great value for the service
- Would love more options
November 11, 2019
Mass Texting Helps Get the Word Out
I am the Director of Education and Agent Services. My responsibilities include coordinating the training calendar, marketing the classes, and communicating with agents, admins, and leadership about reminders and changes to our calendar. I use EZ Texting to assist with these tasks.
- Allows me to communicate to the masses in a few steps
- Allows me to categorize groups of agents
- Allows me to choose the style of text I send
- Sends instantly
- I would like not to be limited in the type of characters and words I use (EZ Texting won't send if my text includes certain words about money, etc.).
- I would like EZ Texting to not break up the texts into two or three different texts.
November 08, 2019
EZ Texting works for us!
We use it to help with shortcode campaigns for microsites we build. Usually, people text a keyword and they are sent back a URL to the site we built.
- Good response time from customer service.
- Web interface takes some getting used to.
November 06, 2019
Very easy to use and effective!
We create a real estate publication every four weeks. When we are producing we text clients and prospects a heads-up regarding the opportunity and timing.
- Real estate agents are on the run and it is hard to get their attention. This is one more way to alert them and communicate.
- I don't have any suggestions.
November 06, 2019
Very easy to use!
EZ Texting has been very useful for our marketing campaigns and our marketing department uses it about monthly.
- Easy to learn
- Easy to use
- Quick responses
- Accessibility - site was down on Halloween.
November 06, 2019
Great texting application
EZ Texting was used to send out text messages with MMS to clients and associates.
- Was good with formatting, and quick
- Nice interface
- Easy to use
- They need to let users choose their own phone numbers to send out instead of the number provided.
- They also need to make room for multiple attachments with the MMS.
November 05, 2019
My EZ Texting Review
I use EZ Texting to contact other realtors regarding our services.
- Easy to use
- I like the ability to schedule texts
- Customer service is always friendly and helpful
- It would make it easier especially for me to have the text automatically switch to an MMS instead of having to manually do it.
EZ Texting Scorecard Summary
About EZ Texting
Since 2004, EZ Texting has served over 160K customers, setting the standard for business texting in the U.S. and Canada. The vendor says their platform delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience.
EZ Texting’s cloud-based messaging solutions can help you provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts. Send smarter with EZ Texting.
The vendor says some of the benefits of text marketing include:
- 600% More Engagement Than Email
- Increased Sales Leads
- Reliability and Delivery Reports
- Automated Notifications and Reminders
- Huge ROI with Less Overhead
Categories: Mobile Marketing
EZ Texting Screenshots
EZ Texting Videos (3)
EZ Texting Downloadables
EZ Texting Integrations
Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
EZ Texting Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
EZ Texting Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Mobile Web |
| Supported Countries: | United States, Canada |