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EZ Texting

EZ Texting

Overview

What is EZ Texting?

Since 2004, EZ Texting has served over 210K customers for business texting in the U.S. and Canada. Their cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text polls, keywords, textable numbers, and text-to-landline capability.EZ Texting’s messaging solutions help…

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Recent Reviews

EZ Texting Review.

8 out of 10
May 08, 2023
We used this program for both mass text and voice messages to our existing customers. The program interface is easy to use and the setup …
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Interesting system

6 out of 10
December 22, 2022
Incentivized
We used the platform to send mass texts to our stakeholders. We have over 400 people who received the text messaging in preparation for …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Details

What is EZ Texting?

Since 2004, EZ Texting has served over 210K customers for business texting in the U.S. and Canada. Their cloud-based platform includes bulk texting, MMS, delivery reports, reminder campaigns, text polls, keywords, textable numbers, and text-to-landline capability.


EZ Texting’s messaging solutions help users provide better customer service, streamline communications, grow and nurture leads, and improve outreach efforts.

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Send a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Videos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo
How to REACH MORE CUSTOMERS with Text Blasts
Customer Highlight: Neitly Vegan Sweets
EZ Texting with Zapier Integration

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio Zipwhip (discontinued), and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Implementation Rating highest, with a score of 10.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(300)

Attribute Ratings

Reviews

(1-25 of 217)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EZ-text as a quick way to send messages to our staff when there are short-notice shifts available in our group homes. We've been using it for quite a few years now. The website is easy to use.
  • Efficient
  • Accessible
  • Simple opt-in and opt-out process.
  • The cost of adding emojis is preventative.
We use it for a very narrow and focused purpose. It delivers a short and quick message to a large number of employees.
September 08, 2023

EZ as 123 with EZ Texting!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting has been exceptional when it comes to direct communication with our clients. Great for one-on-one communication with new and existing clients!
  • Ease of group creation
  • Great batch importation
  • Awesome results and higher response rates
  • Automatically removing numbers and notifying a sub-group of all customers that unsubscribe
  • Better app integration
Final marketing pushed to increase awareness when we have large events and new product releases! We have thoroughly enjoyed using EZ Texting to continue to grow our business. We really have liked being able to make unique direct marketing campaigns directly to our customer's phones. We will continue to grow our business through EZ Texting.
September 06, 2023

Get ez text now!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use EZ texting to communicate with our members. Helping members solve their problems, sending out offers etc
  • Create groups
  • Filter out opt out numbers
  • Send messages quickly
  • You should be able to click enter without the message sending.
  • Sometimes a read messages remains unread
Ez texting is well suited in my case for reaching out to our members, it allows me to communicate quickly with them and it allows problems to be solved quickly and easily
September 01, 2023

Quick and helpful

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Extremely helpful to communicate information to our guides. Quick and simple. The web browser is easy to manage and add or remove contacts. I like how you can make different groups as well.
  • Grouping
  • Sending Texts
  • Adding Contacts
  • removing contacts
Helped contact groups of guides
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to communicate with our west division fleet drivers, for individual and group texts with the dispatch team. We send out weather alerts, general information and regularly communicate with the drivers. We load it on each of the dispatch's station which allows our team to repond quicker and easier than with a cell phone.
  • Group text
  • Ability for multiple users
  • User friendly
  • Ability to identify different users
We are able to easily communicate with our entire fleet about pending weather alerts, upcoming meetings, pumps being down.
Score 10 out of 10
Vetted Review
ResellerIncentivized
We use EZ Texting to let our customer know about promotions and sales we have going on to get them to come back to our stores. It’s a great way to let our customers know what we have going on time to time.
  • Easy to use
  • Allow us to include a picture also
  • And simple!
  • Add users on same account
  • Being able to replay back to our customer with our own number
  • Add our number to the text so we can better replay to our customers
I enjoy using this application a lot. Super easy and convenient for me to offer promotions to our customers.
David LeDuc | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting sets the standard in text messaging. Their feedback/report portal is easy to use, archive, and dosnload. Their customer service is amazing. I hgihly endorse and support EZ Texting for all my communication needs.
  • Customer Service
  • Downloaded Reports
  • Individual response and feedback
  • Maybe some lower per number costs for yearly subscribers
For most political campaigns, there are several different groups and lists to mail to, email to, and text to. EZ Texting keeps individual lists easy to manage and organize.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to keep in touch with our customers and to contact new inquirers who have opted in for messages.
  • handles Opt-Outs
  • accepts contacts easily
  • allows me to review past campaigns and messages
  • can't think of anything major
  • sometimes it confuses my co. account ID's with phone numbers, but we have a work-around.
I don't believe I could set up automated texting, but I haven't tried.
August 05, 2023

We love EZ Texting!

Jessica Pulliam | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.
  • Provides online website and app for ease of use.
  • Notifies of a new message by a push notification online and on the app, and sends an email.
  • Allows multiple messages to be sent, if you are sending a large message.
  • Copy & Paste while using the app would be nice :)
EZ Texting is well suited for quick questions that the HR department can respond to, without having to have an in person chat or phone call.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Here at KW Heritage we use EZ Texting to let Realtors in our company know of up coming training and social event.
  • Different categories for texting groups
  • Pictures in text
  • Support if something is not working which is rare.
  • Billing the price is kind of high
EZ Texting is wonderful and so easy to use. A great tool to let my company know of all events in our Market Center. I love that you can add pictures to the text and make different categories to send messages to. I would recommend EZ Texting 100%!
Score 9 out of 10
Vetted Review
Verified User
Advertise meetings, and send compliance updates and general news. We love having a tool that reaches all of our agents at once! Text messages are easily read and are one of the best ways to communicate information to our demographic. We get much better results than email or other campaigns. It's easy to set up and send and track the results.
  • Texting.
  • Reporting.
Product updates and anything urgent. We move quickly around here. Love how easy it is to set up a campaign. Texting cannot replace the personal nature of a phone call.
May 08, 2023

EZ Texting Review.

Score 8 out of 10
Vetted Review
Verified User
We used this program for both mass text and voice messages to our existing customers. The program interface is easy to use and the setup of campaigns is very simple. The list management functionality makes managing which customers receive which message very easy. Compared to other similar software I have used, this was much more user-friendly.
  • List Management.
  • Voice message call trees.
  • Mass text with controlled sending.
  • Contact list management.
EZ texting has a simple, intuitive format that makes it easy to use and easy to import contacts. We have had good success using it as a follow-up tool for hard-to-reach customers who do not respond to phone calls and to remind existing customers about future appointments.
April 07, 2023

great potential

Ginger Davis | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
We were looking for a solution to replace Zipwhip when it was purchased by Twilio and no longer offered and affordable solution to texting customers from our own business number. My only complaint is that we weren't told that texting from OUR NUMBER was more of a courtesy "sprinkle on the donut" than the regular means of use. They assigned us an arbitrary phone number, then we added ours as the default but when using the mobile app the past few months it ignores the default number; when using on a desktop you an easy select which number to text from though. This is something that previously worked and no longer does...when we called to find out why, we were told that using it in that way wasn't really possible because they were still beta testing it or something like that. Once that gets resolved, it'll be a a great tool.
  • easy to use
  • don't have to disclose our personal cell numbers to customers
  • customers can text using our landline number
  • the mobile app functionality
So much potential, just needs a few tweaks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Used EZ Texting to send campaign messages to ~1,500 County delegates during a primary election
  • Simple to craft a message to send
  • Shows text responses from target audience, which is super helpful
  • Pay per credit instead of pay per message. 1 credit ≠ 1 message
  • No Android app
Great for sending mass texts on a limited budget. Larger companies may have better options.
December 22, 2022

Interesting system

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used the platform to send mass texts to our stakeholders. We have over 400 people who received the text messaging in preparation for events, deadlines, etc. We hoped to find an easy solution to disseminating information to large groups of people quickly. With this service, we were able to send multiple batches of texts to various groups that were individualized.
  • Mass texting
  • Individualized fields
  • Schedule sending
  • The token system/cost to send texts seemed inconsistent
It is an appropriate platform to send mass text messages to various groups but it is important there is a budget present for the text messaging system. The system requires random amounts of coins to be able to send the texts which varied each time I attempted to send a batch.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to contact our students and their parents regarding changes in the schedule, moving classes to online versus in person, sign up for events and request necessary information needed to complete their registration. We break down our students into different groups, into different classes and into catergories for minors as to whether they are the student of the parent of the student. We can communicate accordingly to each group because EZ Texting allows us to create different groups that the person could belong to for example one parent can belong to different groups because they have more than child enrolled and each child is in a different program. We can select which group will get our information and we do not have to type the name several times. We just change what group that parent belongs to or add another group to the parent file. GA
  • We can send photographs of flyers for the parents if the parent did not receive the paper we sent home.
  • For registration the parent can send us photos of what is needed to complete the registration.
  • When we ask a student or parent for information that is needed EZ Texting makes the turn around time of the responses extremely faster than email or a phone call. Phone calls take hours upon of time but texting takes only minutes to contact all of the groups needed to be contacted and we have proof that a message was sent because we can refer to it and show the parent or student if they say they did not receive it.
  • On creating sign up forms: more choices as to what information is needed like address, parent name or student name, or program name
  • When message bounces back because of a bad phone number it would be nice if it showed in the "INBOX" as well as on the report.
  • When people opt out it would be nice to move the number into an "opt out" group
EZ Texting is best suited to us because a lot of our families have children and so the parents and students all know how to use texting even better than email. Because we send mass emails out emails go into the "Spam" folder and our students and parents cannot get our emails in a timely manner. One scenario where texting would not be appropriate is probably when we send large attachments like homework assignments. Although, if I send pictures or scanned items via texting the parents or students can print them out and turn them in.
December 15, 2022

EZ Texting IS EZ

Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize EZ Texting to send mass text messages to our healthcare employees. We like offering open assignments, assignment changes, holiday closure information and to notify staff when needed credentials are going to expire. We find its the quickest most convenient way to get information out to multiple staff members at one time.
  • Tracks sent/receive messages
  • tracks your usage
  • makes it easy to buy additional texting credits
  • need live employees to help with technical difficulties
  • allow longer text messages to be sent
EZ Texting helps to get the job done. We have found it to be quick and convenient in out fast paced office setting making it easy for the office staff to communicate with our field staff. Our employees appreciate getting the test messages and being able to respond quickly and effortlessly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Using EZ Texting for push notifications for a client conference. Helping to remind attendees of upcoming items on the agenda. Has helped to increase session attendance.
  • contact uploads
  • uploading media
  • creating texts
  • understanding how many credits are needed for texts
  • what could cause a message to become "under review" and how to move it to 'scheduled'
It has been helpful to increase attendance at sessions as people are attached to their phones and see texts faster than emails.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We have clients who need to send mass text communications to a specific list sporadically, not all of the time. EZ Texting makes it easy to pay as you need/as you go which works better for many of our clients than a monthly subscription. It is easy to upload a list of contacts and keep them separate. You can compose messages and send them to multiple lists which is really convenient. We typically send business information messages about hours or locations changing and marketing messages.
  • Upload and manage lists of contacts
  • Pay as you need messages
  • Easy to compose and schedule messages
  • Saving composed messages as drafts
  • Duplicating past messages to be used again in the future
It is great for people who are not tech-savvy, want to get up and running quickly, and want to pay as needed. I have not used it for scheduling recurring messages or sending them to many different lists at once so I'm not sure if it works as well as other options for that. I feel that the pricing is competitive and works well for smaller businesses.
Stacy Medema | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting allows us a platform to communicate with our team members. We have 36 locations and most of our team members are not in front of their computers all day and are not the best at checking emails. By being able to text them we can communicate important information and know that it will be viewed.
  • Texting a large group
  • Creating subsets to text groups within a group
  • Easy to upload new employees
  • Easy to remove former employees
  • Easier way of uploading lists to already include them in sub groups
  • Sometimes character counts get confusing
The easiest way to use EZ Texting is with a group of people with who you already have permission to text, IE employees. I wouldn't overdo it but it's great to have another way to communicate quickly and easily. While it works for non-employees, you'll have more hoops to jump through to comply with SPAM laws when texting. EZ Texting makes it easy though so don't be discouraged - any platform would have this issue. If you have a small enough team you might as well text the traditional way but if you need to text more than 10 people at once I recommend this!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I collect cell phone numbers inside of EZ Texting with the help of Zapier. I send group emails at least once a week. EZ Texting is very useful when it comes to reaching my prospects and has boosted sales by at least 200%. EZ Texting helps me stay in front of my prospects, current customers, and past customers.
  • EZ Texting make it easy to send mass messages.
  • EZ Texting makes it very easy to compose messages.
  • EZ Texting has provided wonderful customer service.
  • EZ Texting makes it simple to set up drip campaigns.
  • The EZ Texting mobile App is all but useless. It has minimal functionality and is very slow to update.
  • Sometimes from both the App and the Desktop version, messages I send in conversation will literally not be sent. When I return to the conversation my reply will be missing.
  • It is frustrating that when composing a message I'm not able to have blank line spaces. If it's a long message it looks unprofessional.
EZ Texting is an affordable mass texting option that does the job. I would be willing to pay more for better tech and a way better mobile App.
April 12, 2022

Mixed Success

Score 6 out of 10
Vetted Review
Verified User
Incentivized
We used EZ Texting primarily as our bulk texting provider for SMS and MMS campaigns. We have an association client who needed to reach all members at one time and to track folks that were opting in or out and were also worried about compliance TCP compliance for obvious reasons. We were generally pretty happy with the platform.
  • It organizes lists well.
  • The sends were always smooth.
  • Just not clear how to go back and work with lists of people that were texted.
  • Also wasn't clear how to track progress over time.
  • The back end, tracking, analytics were not impressive in my opinion.
I think it's great if you don't have a network of texting platforms to reach out to or if you have no clue about TCP or 10DLC regulations. If you want a lot of back-end data analytics, etc, or something that will tell you about click rates to complete a form or something along those lines then you will not be happy with the product.
April 11, 2022

Text and GO!

Abigail Kirkpatrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With the rise of COVID, we were having a hard time figuring out ways to reach out to past clients without doing the traditional email campaigns or calling them personally. I came across EZ Texting after watching a recommended Youtube video. We instantly fell in love with the product. It allows us to schedule automatic texts to go out on major holidays and reminders for clients to complete paperwork or pick up documents. This allows us to be more productive and have the ability to make sure we didn't lose any clients. This allowed us to grow.
  • Scheduled Texts
  • Image Texts
  • User Friendly
  • Custom Templates
Having the use of EZ Texting is great! It allows a small business to schedule texts for holidays or even reminders. It is easy to sit down and prepare for the entire year with a few clicks of a button. If there is an urgent matter that needs to go out you can even send it in real-time. I cannot think of a less appropriate scenario that wouldn't be worth using.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We usually use EZ Texting for our closing announcements during the winter or for special closing announcements. The congregation is older and many tend to not sign up or opt-out. This product does the job for what we are seeking to use it for. Not sure we fully understand how this could help us.
  • easy to use
  • easy to update and add names
  • cost effective
  • increase number of words a text can contain
  • not so many group options
  • better tutorial for new users
I think the product serves us well. But in a culture where people get so much text from companies, we tend not to send many texts. I think most of what we do as a religious organization it can be used for announcements and possibly little statements of encouragement, but most of our dialogue works best in person.
Deana Casamento | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use it to notify employees of traffic conditions, closures, and training, and to check their email for important documents (if they do not have a company email).
  • Allows us a quick way to communicate with our people in the field.
  • Did like the 5-digit number better, but this is likely out of their control.
It is great for sending a quick text out to all employees to avoid a certain route or to secure a job site because high winds are due in.
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