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Filter 195 vetted EZ Texting reviews and ratings
Reviews (1-25 of 142)
May 22, 2020
EZ Texting--Recruiting Made Easy
We are using EZ Texting for recruiting. We use it for initial contact when applicants send in their resumes. It has sped up the response time and increased the number of responses. It is used by Human Resources only.
It solves communication issues. Applicants reply to texts more than they answer the phone or return calls.
It solves communication issues. Applicants reply to texts more than they answer the phone or return calls.
- The EZ chat feature is helpful in keeping conversations organized.
- The templates are a huge help.
- Report running
- Tracking attendance (no call no shows, etc.)
- The ability to use EZ Texting with a cell phone not just a land line
- Ability to create custom fields in contacts
I was able to get EZ Texting up and running immediately. I noticed results right away. It really was an easy process.
We use it to communicate with clients to communicate securely or send passwords.
- Clean interface to send messages quickly.
- Web, iOS and email confirmation.
- Allows us to use our main company VOIP line.
- Keeps our internal cell phones private.
- I find the initial login page a bit confusing.
- New Messages is the priority and is perfect.
- I like the separate categories but would prefer one that also display inbox and outbox, too much clicking back and forth.
Very intuitive and up and running quickly.
March 03, 2020
User- friendly and straight to the point with solid reporting but could use a few more features!
We use EZ Texting as one of many ways to reach out to our client's customers when we run any kind of marketing campaign for them. It's being used by the Marketing Department. We run marketing campaigns on behalf of our clients and use EZ texting as a way to remind their customers of upcoming events and promotions.
- Multiple contact upload.
- Reporting summaries.
- Easy scheduling and set up.
- Being able to sort the inbox better (ie by text group or campaign).
- Exporting data/statistics.
- Tutorials.
Set up was quick. It took us less than a day to send out a text. Results came as soon as the messages were sent—you can gauge right away how effective your message was and re-work it from there. It took a few attempts to figure out what worked and what didn't.
We send out appointment reminders prior to clients' tax appointments, we also send out quarterly reminders. Reminding the clients when their quarterly taxes are due.
- Receive messages
- Text messages
- Sometimes when searching a client it doesn't always pull them up.
- Send out messages a little faster (may not be your end). Some take a few hours before they receive them.
It has been over a year since we started using EZ Texting but it seemed almost instantly that we had it up and running. It is very user-friendly for our new staff that get trained on it.
We use EZ Texting to communicate with our entire company for meetings, alerts, and general communication. We also have departments set up to get information out to a specific team.
- Ease of adding contacts.
- Fast way to communicate between our entire company.
- A mobile platform.
- Ability to have a reply to number.
This took next to no time to get set up and get us up and running for implementation. We had to add our contact list and we were ready in under an hour.
February 20, 2020
EZ Texting: Exactly what it is: easy
EZ Texting is being used as our Emergency Text Alert system for all employees. It is being used across the entire Pittsburgh organization which his comprised of 3 separate buildings and 3 separate divisions. It addresses the problem of employees not knowing if there would be an on-site situation that would prevent them from coming to work (power outage, water disruption, etc.) or a potential emergency situation with specific instructions. We've also used is as company-wide reminders and safety alerts.
- EZ Texting is easy for the end-user to register.
- Visually appealing texts to recipients.
- The inability for end-user to remove themself from specific lists, must be done manually by an administrator.
- Difficulty in creating forms: not very user-friendly.
I was up and running in one day! As soon as I sent an email blast to employees with instructions, the registration confirmations flowed in feverishly. I provided employees both the register by phone option, and for those a bit less phone savvy, they could just click on the email link and it took them to the online form to register.
- no training
I run an event with 300+ attendees. It includes many break-outs that include dozens of individual teams. I use it to inform the attendees to where they should move next. This is used just on my team, not the whole organization. It addresses the issue of communicating with a super spread-out group that is really engrossed in their work.
- Super easy to set up and use. I played with it for about 30 minutes before I was up & running.
- It makes it easy to create new groups. I have different attendees each time so I don't want to "clean" the list. I'd rather just create a new one each time.
- It's a bit pricey.
- Some of the language in the UI is not really clear. I had to figure out the terms.
It took me about 30 minutes to learn it. Since I don't use it in the traditional way, results really can't be measured.
We mainly use it as a tool to advise our residents of our town of activities and events around town. We also advise them of current road issues and street cleaning in town.
- They keep track of cell numbers so there will not be duplicated texts going out.
- We do not use it as a template message service but it's nice that they offer a template if it's the same message month to month.
Their website has improved since we first set-up. The set-up was easy enough, but at first, I was confused about the billing system regarding how many points I get each month.
Our company is using EZ Texting as a platform for those needing support during the Covid-19 Pandemic. Having an app allows our therapists on call to log into the app and text those who do not have the ability to make a phone call.
- Allows multiple devices to log into the same account at the same time
- Allowing multiple usernames for the same phone number
- Automatic Responses
EZ Texting was a simple app to set up and it was easily explained to users.
March 03, 2020
EZ Texting makes texting lists of contacts easy.
We use EZ Texting every month to send out reminders to our customers to reorder the supplies they need. Previously, we would call each of these people. Now we send out a text message that has the specific information they need, and they call us back to reorder. This has been very effective for us and leads to more orders than in the past.
- Variable interpolation--Makes it easy to send customized messages to each person
- Easy import and export options
- Robust reporting tools to make sure people are getting your messages
- The variables have a fixed character size. It would be a lot better if they didn't.
Set up took only a few hours and most of that was just getting the export from our accounting software to work to import our contacts.
We use EZ Texting to contact clients so they complete tasks online after the initial sale.
- API integration is easy with PHP.
- Clients respond to text messages more often than emails.
- Contact to go live from sandbox on API.
We got up and running much quicker than expected. API documentation was clear and easy to follow.
As a local QSR owner, I use EZ Texting as one of several ways to communicate with customers. We launched the platform with our grand opening so that customers could text to enter for door prizes and then we could later follow-up about promotions and other notifications.
- User-friendly platform.
- Easy to import contacts.
- Cost is a little high for the service.
- I would love the ability to link it with other platforms.
It is very easy to onboard and start using the product.
February 26, 2020
Great for a small business and easy to use!
We are a retail store and send announcements and pictures to our clients monthly, and more during the holiday season.
- It is easy to add pictures to our content.
- It is easy to add client numbers.
- I am not technically savvy and find it very easy to use!
We were able to get up and running right away and we add client names daily.
I use EZ Texting primarily as a weekly reminder service. EZ texting is so easy to use. For me, it’s a set it and forget it product. I rarely have to check in on it, but when I do have to its very easy to use.
- Reminder campaigns.
- Keyword campaigns.
- Some customers report not getting a text even though EZ Texting reports it as sent.
- A fully-functioning iPhone app would be great.
I was able to get up and running in less than 30 minutes.
EZ Texting is being used by our organization to streamline the messaging of hundreds and thousands of individuals at once.
- Easy bulk upload.
- Allows group and segmentation.
- Billing - They advise how many credits it will cost but it would be great to see the direct correlation to money.
- Ability to duplicate texts already sent.
It took us less than an hour!
February 25, 2020
EZ Texting is easy to use!
We use EZ Texting to inform our customers about our upcoming auction sales. About four days prior to the auction sale we send our customers a message with the auction date as well as a link to our website so they can view more information. Our customers now depend on this text since we decided to use a texting service rather than a direct mail advertisement.
- Simple to learn.
- They always have help available whenever needed.
- Viewing reports is a little difficult because they provide too many options.
I was able to use EZ Texting the minute I found it on a Google search. We were able to use the service within a week and since that time we had numerous people sign up.
February 08, 2020
Easy too use, but difficult to change
We use EZ Texting to reach elite clientele to book appointments for contracted work.
- Easy to up load lists
- Easy to segregate clients
- Finding opt-outs and bounces reporting is difficult to access. I know I saw it once and have had a hard time since.
- I have to continually upload fresh lists to make sure we deduct people contacted, and it would be nice if it interfaced with ZoHo
Pretty quickly, we did it in one day.
May 31, 2020
Text Message Drip Campaigns are EZ Indeed!
We are using it to help stay connected with franchise sales leads.
- Drip Campaigns: Incredibly important to keep our message at the forefront of potential leads' minds.
- Groups: We have different categories for leads, and the contact groups help us manage them differently.
- Text to Landline: As an added benefit, we can receive texts directly at our existing landline number.
- There have been times when I canceled a single message in a text drip, and the next one still schedules and sends, and other times when it does not. I'd prefer that it does, unless I specifically move it to another group.
- I'd love to be able to pause and re-start a single number in a drip campaign (basically, an easier way to manage the above situation).
Immediately. The software is super easy to learn and implement.
March 03, 2020
EZ Texting is a great business tool!
We use EX Texting to send mass messages to our passengers regarding their reservations. We export our customer data via a CSV file and upload it to EZ Texting based on the route they have booked with us. It allows us to communicate quickly to many customers (primarily college students) at once.
- Upload Contacts
- Keywords
- Mass communication
- Account lockout
- Full functionality on smartphone app
EZ Texting is very quick. So quickly, that our account was locked within 24 hours of starting our account as they were worried, we were sending spam. I had to make an emergency call in the night to get our account unlocked. That was a bit unsettling, but I can understand why they have such a procedure in place for new accounts. I would have preferred to have the options upfront though to “pre-verify” so we wouldn’t have hit that bump in the road.
We send confirmation texts and confirmation reminders for reservations for educational events each week. We have a schedule for sending out multiple reminders the day they are qualified to come, 2 days prior to the event, the day before the event, and the day of the event.
- I love the simple interface to upload, view, move, and delete contacts. The Group feature is particularly helpful for us.
- Reliable texting. I don't feel like we have to question if a text was sent or not.
- The layout could be more streamlined and easier to maneuver.
- Clearing out notifications.
We were able to begin sending texts the same day we signed up. Implementation was quick, efficient, and easy. I'd like to say more but this was easy and that is what I need.
February 20, 2020
A Trustworthy Service Excelling in Quick Alerts
We currently use it to help notify customers who have opted into our "customer alerts" about returning textbook rentals, reminders to begin purchasing their textbooks, or alerts about our textbook buyback season opening up. We began using it as a means to more effectively alert the customer about returning rented merchandise. It has become an integral part of our seasonal operations. Since we are an online-based store, we lack the physical presence for our customer base, so digital media such as texting is key to providing messages and alerts.
- Alerting customers en masse.
- Providing feedback on customers wishing to opt out of future messages.
- Adding room for images would be nice
- Providing direct links to sites without "copy and paste" in messages.
We did a quick search on texting services and found EZ Texting to have the most robust, yet simple solutions. We have never had major problems using the service, and the few times we needed customer support to help us navigate certain signs in issues. they were prompt and polite.
We have a program in all the movie theaters in Utah with our keyword to text for more information. We have built a list of over 10K and we are now texting that list monthly with deals and specials. We hope to grow this list to 100+K followers and increase our bookings at our vacation rentals in doing so.
- Great platform.
- Easy-to-build texts.
- It is a little pricey when you have a big list.
- Notifications when you get texts that matter.
It was very easy to set-up and execute. The support staff is fabulous and eager to help. We have been overall impressed by them. It probably only took us a day to get set-up initially then, of course, it took longer to build out the list.
February 14, 2020
EZ Texting keeps it simple!
My husband is the sole owner of an auction company. As a team, we use EZ Texting to send our current customers fliers for our upcoming auctions both on-site and online. We also utilize the keyword in hopes of reaching new customers through our marketing with EZ Texting. EZ Texting has proved extremely pivotal in our marketing efforts.
- Easy to use and a great way to reach our customers.
- Interface allows for imports of mass contacts making the startup process a breeze.
- Credits expire if not used. They don't roll over from year-to-year.
- Relatively expensive service especially since credits expire with a year.
We Googled mass texting platforms and saw EZ Texting. We called and were completely set up within an hour. That means from sign up process to payment and brief background of our business, we were good to go. It’s great to have a company who wants to get to know there customers and what the end goal is.
We still have landlines at the office but know our customers today like to be able to send and receive texts. EZ Texting has been a great asset to our company to accomplish this goal. Relatively user friendly and easy to figure out and work with.
- Text to and from landline
- Figuring out how to use or which option to use can be confusing
Easy to set up and start using immediately.
May 21, 2020
An easy texting service that works like a dream
We used the EZ Texting system during the COVID-19 outbreak to keep our employees informed on our forever changing business hours. We did this to ensure, as an essential business to the health care industry, we could continue to serve our customers during this pandemic. The system played an essential part in ensuring we continued to have staff available and clearly informed when business was closed.
- Address book
- Sending lists
- Larger test messages
- The words sometimes get truncated.
- Test messages sometimes miss spaces so it makes it look like it's been typed incorrectly when this is not the case.
- It's expensive.
Signing up with EZ Texting was really easy. The website you can navigate quickly and, after you've added your credit card information, you are up and running. Once you have added all the contacts you need to send a message, you can then group them together and send a very quick message ensuring you keep your staff informed.
EZ Texting Scorecard Summary
About EZ Texting
Since 2004, EZ Texting has served over 160K customers, setting the standard for business texting in the U.S. and Canada. The vendor says their platform delivers the smartest, fastest, easiest, and most reliable ways to connect with your mobile audience.
EZ Texting’s cloud-based messaging solutions can help you provide better customer service, streamline communications, grow and nurture your leads, and improve your outreach efforts. Send smarter with EZ Texting.
The vendor says some of the benefits of text marketing include:
- 600% More Engagement Than Email
- Increased Sales Leads
- Reliability and Delivery Reports
- Automated Notifications and Reminders
- Huge ROI with Less Overhead
Categories: Mobile Marketing
EZ Texting Screenshots
EZ Texting Videos (3)
EZ Texting Downloadables
EZ Texting Integrations
Pricing
- Has featureFree Trial Available?Yes
- Has featureFree or Freemium Version Available?Yes
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
EZ Texting Support Options
| Free Version | Paid Version | |
|---|---|---|
| Phone | ||
| Live Chat | ||
| FAQ/Knowledgebase | ||
| Social Media | ||
| Video Tutorials / Webinar |
EZ Texting Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | Apple iOS, Mobile Web |
| Supported Countries: | United States, Canada |