Chose Simplify360
In side by side analysis, Simplify 360 was much easier to set up teams, work flow and the brand monitoring was quite a bit more accurate.
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A | |
Social Data Intelligence SM2 | N/A | Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009. After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017. Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos. It is used by both enterprises and PR/marketing agencies. | N/A |
| Simplify360 | Social Data Intelligence SM2 | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Simplify360 | Social Data Intelligence SM2 | |
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| Considered Both Products | Simplify360 | Social Data Intelligence SM2 No answer on this topic |
| Simplify360 | Social Data Intelligence SM2 | |
|---|---|---|
| Small Businesses | Dialpad Support Score 9.1 out of 10 | Simplify360 Score 7.8 out of 10 |
| Medium-sized Companies | Dialpad Support Score 9.1 out of 10 | Mention Score 8.0 out of 10 |
| Enterprises | Verint Community Score 10.0 out of 10 | Social Suite by Reputation.com Score 9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Simplify360 | Social Data Intelligence SM2 | |
|---|---|---|
| Likelihood to Recommend | 8.9 (0 ratings) | - (0 ratings) |
| Likelihood to Renew | 8.8 (0 ratings) | - (0 ratings) |
| Support Rating | 9.1 (0 ratings) | - (0 ratings) |
| Simplify360 | Social Data Intelligence SM2 | |
|---|---|---|
| Likelihood to Recommend |
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| Likelihood to Renew |
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| Alternatives Considered |
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| Return on Investment |
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| ScreenShots |