Simplify360 vs. Webex Engage
Simplify360 vs. Webex Engage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Simplify360 | N/A | Simplify360 is a Social Business Intelligence company headquartered in Carrollton, Texas with global clients & operations. Simplify360 is an integrated enterprise solutions provider; offering Social Marketing Suite for agencies, Social Contact Center for BPOs and Social Command Center for Enterprises. Simplify360 operates directly or through partners in the US, Malaysia, Korea, Brazil and the Netherlands to name a few. The company’s products and services are sold in over 100 countries. | N/A | |
Webex Engage | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
Simplify360 | Webex Engage | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Simplify360 | Webex Engage | |
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Top Pros | No answers on this topic | |
Top Cons |
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Simplify360 | Webex Engage | |
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Small Businesses | Zoho SalesIQ Score 8.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Simplify360 | Webex Engage | |
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Likelihood to Recommend | 8.9 (6 ratings) | - (0 ratings) |
Likelihood to Renew | 8.8 (6 ratings) | - (0 ratings) |
Support Rating | 9.1 (1 ratings) | - (0 ratings) |
Simplify360 | Webex Engage | |
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Likelihood to Recommend | Simplify360 | Cisco No answers on this topic |
Pros | Simplify360 | Cisco No answers on this topic |
Cons | Simplify360 | Cisco No answers on this topic |
Likelihood to Renew | Simplify360 | Cisco No answers on this topic |
Alternatives Considered | Simplify360 | Cisco No answers on this topic |
Return on Investment | Simplify360 | Cisco No answers on this topic |
ScreenShots |