TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Simpro

    Score8.4 out of 10
    N/ASimpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A

    zigihub

    Score6 out of 10
    N/Azigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
    Pricing
    Simprozigihub
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Simprozigihub
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup fee$24 per user
    Additional DetailsSimpro uses quote-based pricing tailored to each business and its requirements. A personalized demo and consultation are available. Simpro does not offer a self-service free trial or free version. Pricing varies based on the selected platform capabilities, add-ons, onboarding, training, and professional services.—
    More Pricing Information
    Community Pulse
    Simprozigihub
    Considered Both Products
    Simpro Software
    No answer on this topic
    zigihub
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    Simprozigihub
    Sales Force Automation
    Comparison of Sales Force Automation features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    7.3
    2 Ratings
    7% below category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings8.02 Ratings
    Territory management00 Ratings6.02 Ratings
    Opportunity management00 Ratings7.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings3.02 Ratings
    Contract management00 Ratings8.02 Ratings
    Quote & order management00 Ratings8.21 Ratings
    Interaction tracking00 Ratings8.02 Ratings
    Channel / partner relationship management00 Ratings9.11 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    10% below category average
    Case management00 Ratings7.02 Ratings
    Call center management00 Ratings7.02 Ratings
    Help desk management00 Ratings7.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    8.0
    2 Ratings
    3% above category average
    Lead management00 Ratings8.02 Ratings
    Email marketing00 Ratings8.02 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    7.4
    2 Ratings
    4% below category average
    Task management00 Ratings6.02 Ratings
    Billing and invoicing management00 Ratings9.11 Ratings
    Reporting00 Ratings7.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    7.0
    2 Ratings
    9% below category average
    Forecasting00 Ratings6.02 Ratings
    Pipeline visualization00 Ratings7.02 Ratings
    Customizable reports00 Ratings8.02 Ratings
    Customization
    Comparison of Customization features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    5.8
    2 Ratings
    27% below category average
    Custom fields00 Ratings8.02 Ratings
    Custom objects00 Ratings6.02 Ratings
    Scripting environment00 Ratings6.41 Ratings
    API for custom integration00 Ratings3.02 Ratings
    Security
    Comparison of Security features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    8.5
    2 Ratings
    1% above category average
    Single sign-on capability00 Ratings8.02 Ratings
    Role-based user permissions00 Ratings9.02 Ratings
    Social CRM
    Comparison of Social CRM features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    9.1
    1 Ratings
    19% above category average
    Social data00 Ratings9.11 Ratings
    Social engagement00 Ratings9.11 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    6.5
    2 Ratings
    15% below category average
    Marketing automation00 Ratings4.02 Ratings
    Compensation management00 Ratings9.11 Ratings
    Platform
    Comparison of Platform features of Simpro and zigihub
    Feature
    Simpro
    -
    Ratings
    zigihub
    4.0
    2 Ratings
    62% below category average
    Mobile access00 Ratings4.02 Ratings
    Best Alternatives
    Simprozigihub
    Small Businesses
    Kickserv
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Simprozigihub
    Likelihood to Recommend
    8.0
    (7 ratings)
    6.0
    (2 ratings)
    Usability
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    Support Rating
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Simprozigihub
    Likelihood to Recommend
    Simpro Software
    Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
    Incentivized
    Read full review
    zigihub
    1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
    2. Helps you track the performance of your marketing campaign
    3. Its a cost-effective tool
    4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
    5. Their email editor is quite basic with many must-have designing features missing
    Incentivized
    Read full review
    Pros
    Simpro Software
    • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
    • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
    Incentivized
    Read full review
    zigihub
    • The platform navigation is very smooth.
    • Easily switch from CRM to Marketing Automation tool
    • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
    Incentivized
    Read full review
    Cons
    Simpro Software
    • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
    • Ability to color code jobs, quotes by criticality.
    • Assign status to equipment (e.g. "ordered"; "arrived").
    Incentivized
    Read full review
    zigihub
    • The email editor tool is very basic
    • You cannot templatize your outreach with out-of-the-box designing
    • Integrations with Salesforce and Hubspot is missing
    Incentivized
    Read full review
    Usability
    Simpro Software
    As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
    Incentivized
    Read full review
    zigihub
    1. Has a lot of scope for improvement in terms of email editor and lead management
    2. Out-of-the-box reporting features should also be made available
    3. Should provide integration with other software
    4. The user experience could be improved
    5. The tool can be made a little faster to operate
    6. Workflows, land page, and form options can be improved
    Incentivized
    Read full review
    Support Rating
    Simpro Software
    It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
    Incentivized
    Read full review
    zigihub
    The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
    Incentivized
    Read full review
    Alternatives Considered
    Simpro Software
    monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
    Incentivized
    Read full review
    zigihub
    Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
    Incentivized
    Read full review
    Return on Investment
    Simpro Software
    • Increased team collaboration.
    • Increased inventory awareness.
    • Decreased down time between jobs.
    Incentivized
    Read full review
    zigihub
    • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
    Incentivized
    Read full review
    ScreenShots

    Simpro Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    zigihub Screenshots

    Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.