Simpro vs. zigihub

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Simpro
Score 8.3 out of 10
N/A
Simpro, headquartered in Brisbane, provides business management software for the trades and services industry. The solution combines field service management with asset tracking and maintenance, project management features with resource scheduling, and invoicing. For enterprises, Simpro helps manage business complexity such as franchises, multiple companies or multiple locations with a tailored Simpro framework that aims to handle complexity while maintaining the simplicity of working with one…N/A
zigihub
Score 6.0 out of 10
N/A
zigihub is an Integrated Marketing Automation and CRM Platform. According to the vendor, the product uses machine learning to suggest the next best action.N/A
Pricing
Simprozigihub
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Simprozigihub
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$24 per user
Additional Details
More Pricing Information
Community Pulse
Simprozigihub
Features
Simprozigihub
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Simpro
-
Ratings
zigihub
7.3
2 Ratings
7% below category average
Customer data management / contact management00 Ratings8.02 Ratings
Workflow management00 Ratings8.02 Ratings
Territory management00 Ratings6.02 Ratings
Opportunity management00 Ratings7.02 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings3.02 Ratings
Contract management00 Ratings8.02 Ratings
Quote & order management00 Ratings8.21 Ratings
Interaction tracking00 Ratings8.02 Ratings
Channel / partner relationship management00 Ratings9.11 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Simpro
-
Ratings
zigihub
7.0
2 Ratings
9% below category average
Case management00 Ratings7.02 Ratings
Call center management00 Ratings7.02 Ratings
Help desk management00 Ratings7.02 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Simpro
-
Ratings
zigihub
8.0
2 Ratings
3% above category average
Lead management00 Ratings8.02 Ratings
Email marketing00 Ratings8.02 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Simpro
-
Ratings
zigihub
7.4
2 Ratings
4% below category average
Task management00 Ratings6.02 Ratings
Billing and invoicing management00 Ratings9.11 Ratings
Reporting00 Ratings7.02 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Simpro
-
Ratings
zigihub
7.0
2 Ratings
9% below category average
Forecasting00 Ratings6.02 Ratings
Pipeline visualization00 Ratings7.02 Ratings
Customizable reports00 Ratings8.02 Ratings
Customization
Comparison of Customization features of Product A and Product B
Simpro
-
Ratings
zigihub
5.8
2 Ratings
28% below category average
Custom fields00 Ratings8.02 Ratings
Custom objects00 Ratings6.02 Ratings
Scripting environment00 Ratings6.41 Ratings
API for custom integration00 Ratings3.02 Ratings
Security
Comparison of Security features of Product A and Product B
Simpro
-
Ratings
zigihub
8.5
2 Ratings
1% above category average
Single sign-on capability00 Ratings8.02 Ratings
Role-based user permissions00 Ratings9.02 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Simpro
-
Ratings
zigihub
9.1
1 Ratings
20% above category average
Social data00 Ratings9.11 Ratings
Social engagement00 Ratings9.11 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Simpro
-
Ratings
zigihub
6.5
2 Ratings
14% below category average
Marketing automation00 Ratings4.02 Ratings
Compensation management00 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Simpro
-
Ratings
zigihub
4.0
2 Ratings
62% below category average
Mobile access00 Ratings4.02 Ratings
Best Alternatives
Simprozigihub
Small Businesses
MethodCRM
MethodCRM
Score 9.2 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Oracle Service
Oracle Service
Score 8.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Oracle Service
Oracle Service
Score 8.2 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Simprozigihub
Likelihood to Recommend
8.0
(7 ratings)
6.0
(2 ratings)
Usability
9.0
(1 ratings)
6.0
(1 ratings)
Support Rating
9.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
Simprozigihub
Likelihood to Recommend
Simpro Software
Simpro is well suited for job and team management, tracking inventory and the workflow is very logical. The mobile app for our field technicians works very well to clock on and off and then being in a position to report to a customer based on factual information has made invoicing a breeze! Reporting can be a bit frustrating especially on materials used on different cost centre numbers as you can only specify a job number, but not a cost centre number.
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zigihub
  1. It helps automate your marketing campaigns - send emails, does automated follow-up, creates leads directly into the CRM
  2. Helps you track the performance of your marketing campaign
  3. Its a cost-effective tool
  4. Their integration with salesforce and Hubspot is missing, will require you to do it manually
  5. Their email editor is quite basic with many must-have designing features missing
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Pros
Simpro Software
  • Billing: straight from a closed, complete job. Carries overall equipment, hours, takes one click to bill.
  • simPRO retains notes on all emails; notes can be entered by anyone to track communication with clients.
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zigihub
  • The platform navigation is very smooth.
  • Easily switch from CRM to Marketing Automation tool
  • I like the featured when the leads goes directly into CRM if you have run the email campaign from the tool or anyone had subscribed to the blogs.
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Cons
Simpro Software
  • Ability to create leave forms for the employees (to my best knowledge, this doesn't exist).
  • Ability to color code jobs, quotes by criticality.
  • Assign status to equipment (e.g. "ordered"; "arrived").
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zigihub
  • The email editor tool is very basic
  • You cannot templatize your outreach with out-of-the-box designing
  • Integrations with Salesforce and Hubspot is missing
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Usability
Simpro Software
As mentioned before, materials reporting could use some work as one cannot report by cost centre number, only by job number. It makes it difficult with large jobs with multiple cost centre numbers to easily extract information for reporting. Other than that the system is user friendly and easy to understand.
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zigihub
  1. Has a lot of scope for improvement in terms of email editor and lead management
  2. Out-of-the-box reporting features should also be made available
  3. Should provide integration with other software
  4. The user experience could be improved
  5. The tool can be made a little faster to operate
  6. Workflows, land page, and form options can be improved
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Support Rating
Simpro Software
It is a great option for solar project management. It needs some improvements for real-time one-page reports, inventory management, scheduling and custom views. I believe these will come because they listen to their customers. I would also like to see some better training and not be expected to pay out of pocket for it.
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zigihub
The customer support team is active and reverts promptly to support requirements. However, most of the requirements takes a lot of time to get fixed.
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Alternatives Considered
Simpro Software
monday.com was easier to set up and you can create boards with loads of subtasks which helps manage a project. Also, the ability to integrate with google was much better as we could link it to the calendar and also store documents that the engineers could see easier onsite. Overall we could make monday.com work better for our business based on how we are set up but simPRO will be great for other businesses with more specific needs.
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zigihub
Great powerful tool and it's in the budget of our company and can perform all the tasks compared to others.
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Return on Investment
Simpro Software
  • Increased team collaboration.
  • Increased inventory awareness.
  • Decreased down time between jobs.
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zigihub
  • We just started using the tool. So far we are using it for initial purpose but looking at the platform it looks pretty good.
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ScreenShots

zigihub Screenshots

Screenshot of Marketing Platform Dashboard which shows the Website traffic, Website Leads, Website visits etc.Screenshot of CRM dashboard which shows you the Deal Pipeline, My Achievements, Deals, Top Deals, Deals Closing date Etc.