Likelihood to Recommend Siteimprove works well for managing the health and performance of your customer-facing sites in terms of performance, digital experience, and accessibility. It also helps to define policies to proactively avoid experience breaks or issues for customers before they occur. It can improve by providing more options to configure policies for large sites with thousands of pages.
Read full review It's best used for small to mid-sized businesses that need to track a modest number of keyword phrases - perhaps 100 to 500 - across multiple search engines, in a limited number of geographies, against three or fewer competitors. It's less useful for large enterprises or small businesses that need multiple SEO functions handled by a single tool.
Tom Pick Independent B2B Digital Marketing Consultant
Read full review Pros User-friendly customisable dashboards, easy to make a dashboard from a template, or create your own, and add in whichever 'widgets' are relevant for what you are looking at Flagging words to review, allowing users to check and confirm if the word is 'accepted' or is a misspelling Read full review Keyword tracking (large volumes) Keyword insights Competitor Keyword tracking Read full review Cons I don't like that there are different navigation paths to go from point A to point B. When I want to navigate to a specific place, I have more than one way to get there, which means I have to make a decision about how I want to there and I'd rather the designer make that design based on what would be most efficient for me. Read full review The interface is very rudimentary, it is not an interface that we would be comfortable adding clients the ability to access. All results must be pulled into other programs for inclusion in monitoring reports. Adding separate keyword targets for mobile and non-mobile is cumbersome and results must be tracked separately. Read full review Support Rating I've used support often and it has been responsive, thorough and considerate of our needs. I can get a tech right away, they understand the issue, and work with us to resolve it. Often the problem is with the site we are trying to scan, sometimes it is with their product. I appreciate that they go beyond support into continually helping us implement SiteImprove in more places with 3rd party integration.
Read full review This is an area where AuthorityLabs really shines. It's one of the few Martech or SEO tools vendors about whom I can honestly say I've never had a complaint about their customer support. The team there consistently responds to any questions I've had or issues I've encountered quickly, helpfully, and in a way that feels personal.
Tom Pick Independent B2B Digital Marketing Consultant
Read full review Alternatives Considered We have used or tested other tools that get installed on a computer or that are hosted online, but none of them offer the features that come with Siteimprove. TotalValidator Pro will check your site for accessibility issues, but it is a manual check and there is no historical reporting. I can;t remember the names of the other online solutions, but even if they offered similar features as Siteimprove, they were all very expensive .
Read full review Very comparative as far as price [goes]. Some of the competitors have different features but you get trade-offs depending on who you are comfortable using.
Read full review Return on Investment Siteimprove has helped bring our accessibility scores up from middling to near-perfect. Siteimprove has helped reduce our broken links, style violations and misspellings. Siteimprove's heatmaps have helped us make the case for enforcing best practices on the website among key stakeholders. Read full review We did not any process in terms of reporting on ROI in regards to SEO, but we only paid a very small monthly charge so it was a no-brainer to use it. It definitely helped our business. Read full review ScreenShots