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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skedulo

    Score8.1 out of 10
    N/AAustralian company Skedulo offers their eponymous workforce management software optimized for managing a team of mobile employees working in the field.N/A

    WhenToWork

    Score9 out of 10
    N/AWhenToWork is employee scheduling application from the California-based company of the same name.N/A
    Pricing
    SkeduloWhenToWork
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    SkeduloWhenToWork
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    SkeduloWhenToWork
    Small Businesses
    When I Work
    Score6.5 out of 10
    When I Work
    Score6.5 out of 10
    Medium-sized Companies
    When I Work
    Score6.5 out of 10
    When I Work
    Score6.5 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SkeduloWhenToWork
    Likelihood to Recommend
    8.1
    (3 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    SkeduloWhenToWork
    Likelihood to Recommend
    Skedulo
    Skedulo fits our needs for scheduling and uploading documentation for our medical research studies. Our phlebotomists are able to accept and decline jobs based on their availability and are able to give a decline reason. This is invaluable to us as time is important, and getting these appointments scheduled is imperative.
    Incentivized
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    WhenToWork
    WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
    Incentivized
    Read full review
    Pros
    Skedulo
    • Friendly UI
    • Continuous Product Development
    • Open Source APIs
    Incentivized
    Read full review
    WhenToWork
    • WhenToWork utilizes templates that make scheduling a breeze.
    • WhenToWork allows the user to "drag and drop" entries for quick changes.
    Incentivized
    Read full review
    Cons
    Skedulo
    • Occasionally it will not locate an available consultant because they put their block in on top of a previous appointment -- overlapping causes issues
    • Fix it so the human errors of us inputting blocks is not so "perfect"
    Incentivized
    Read full review
    WhenToWork
    • The mobile app is too restrictive and could use a makeover.
    • Would like the program to remember defaults (ie. "my positions", etc.)
    Incentivized
    Read full review
    Support Rating
    Skedulo
    No answers on this topic
    WhenToWork
    WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
    Incentivized
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    Alternatives Considered
    Skedulo
    We actually use Skedulo as our only dispatching appointment program. Salesforce is not like Skedulo, but we use them together daily to ensure on-time specimen draws, delivery, and payout for all visits completed. Skedulo is very easy to interface with other programs.
    Incentivized
    Read full review
    WhenToWork
    WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
    Incentivized
    Read full review
    Return on Investment
    Skedulo
    • Lengthy implementation window due to high degree of change management
    • FTE efficiencies not yet fully realized; assumed higher levels of automation
    • Enable customer innovation and new Self Serve booking capability
    Incentivized
    Read full review
    WhenToWork
    • N/A. Not a manager, just a user.
    Incentivized
    Read full review
    ScreenShots