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Top Rated
42 Ratings
3 Ratings

Skilljar Customer Education Software

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Top Rated
42 Ratings
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Score 8.9 out of 100
3 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • SmarterU.com ranks higher in 1 feature set: Learning Management

Learning Management

7.6

Skilljar Customer Education Software

76%
8.6

SmarterU.com

86%
SmarterU.com ranks higher in 9/11 features

Course authoring

7.3
73%
17 Ratings
8.0
80%
2 Ratings

Course catalog or library

8.2
82%
20 Ratings
10.0
100%
2 Ratings

Player/Portal

8.8
88%
16 Ratings
9.0
90%
2 Ratings

Mobile friendly

9.0
90%
16 Ratings
7.0
70%
2 Ratings

Progress tracking & certifications

8.5
85%
21 Ratings
10.0
100%
2 Ratings

Assignments

7.5
75%
14 Ratings
9.0
90%
2 Ratings

Compliance management

4.9
49%
12 Ratings
9.0
90%
2 Ratings

Learning administration

9.5
95%
19 Ratings
10.0
100%
2 Ratings

Learning reporting & analytics

7.4
74%
21 Ratings
7.0
70%
2 Ratings

Social learning

4.4
44%
10 Ratings
7.9
79%
2 Ratings

Learning content

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Skilljar Customer Education Software is rated higher in 1 area: Support Rating
  • SmarterU.com is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Skilljar Customer Education Software

88%
30 Ratings
10.0

SmarterU.com

100%
2 Ratings

Likelihood to Renew

10.0

Skilljar Customer Education Software

100%
1 Rating

SmarterU.com

N/A
0 Ratings

Usability

8.1

Skilljar Customer Education Software

81%
7 Ratings

SmarterU.com

N/A
0 Ratings

Support Rating

8.4

Skilljar Customer Education Software

84%
13 Ratings
8.0

SmarterU.com

80%
2 Ratings

Implementation Rating

9.0

Skilljar Customer Education Software

90%
1 Rating

SmarterU.com

N/A
0 Ratings

Likelihood to Recommend

Skilljar Customer Education Software

Ultimately, we've been happy with it but the biggest gap we've experienced is the lack of ability to dig in and make sense of analytics. Other than that, it has certainly met our needs at the specific phase we're in and the pace we're producing content. We have a bit of a different use case compared to other tech companies so we're probably also using the platform in a different way than most.
Anonymous | TrustRadius Reviewer

SmarterU.com

I think that SmarterU can be implemented in any organization in any industry. Especially in industries with more complex training requirements. The administration of the system is simple and the usability of the system to end users is even more simple
David Moore | TrustRadius Reviewer

Pros

Skilljar Customer Education Software

  • The design is simple. If you're looking for a complex or beautiful platform, this isn't it. However, Skilljar makes things very easy to follow and build within.
  • Navigating Skilljar is very logical. it is easy to set up a new course and navigate within that course.
M. Elizabeth Sutton | TrustRadius Reviewer

SmarterU.com

  • Software works on multiple devices: computer, iPad, iPhone, Chromebook, etc.
  • Easy to navigate
Anonymous | TrustRadius Reviewer

Cons

Skilljar Customer Education Software

  • No preview or testing capabilities-- getting around this requires a ton of unnecessary duplicative pages and courses.
  • No bulk actions, so copying lessons into multiple courses is extremely tedious.
  • Learning paths are missing a lot of functionality that standalone courses have.
  • Doesn't integrate well with Rise360 and other authoring tools.
Anonymous | TrustRadius Reviewer

SmarterU.com

  • Reporting System can be improved.
David Moore | TrustRadius Reviewer

Pricing Details

Skilljar Customer Education Software

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SmarterU.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Skilljar Customer Education Software

Skilljar Customer Education Software 10.0
Based on 1 answer
I like what you are using and how we are doing it. Also, changing systems is a lot of work
Anonymous | TrustRadius Reviewer

SmarterU.com

No score
No answers yet
No answers on this topic

Usability

Skilljar Customer Education Software

Skilljar Customer Education Software 8.1
Based on 7 answers
It is easy and intuitive to figure out! I was brand new in January to the role and responsibilities and I instantly felt comfortable in Skilljar. It's also generally easy for learners to figure out which is the most important. The only thing that isn't as usable is the analytics. It's hard to find exactly what you are looking for sometimes.
Anonymous | TrustRadius Reviewer

SmarterU.com

No score
No answers yet
No answers on this topic

Support Rating

Skilljar Customer Education Software

Skilljar Customer Education Software 8.4
Based on 13 answers
Skilljar’s customer support team is completely invested in the success of their customers. We felt very supported from the first day of on-boarding onward. Our regular check-in calls were very helpful for us--they allowed us to bring any issues to the surface and they worked through them with us on the spot. They often suggested new workflows based on specific use cases as well as improvements to existing workflows.
Kathleen Murray | TrustRadius Reviewer

SmarterU.com

SmarterU.com 8.0
Based on 2 answers
Really good support initially, now support is OK but we have fewer needs.
Anonymous | TrustRadius Reviewer

Implementation Rating

Skilljar Customer Education Software

Skilljar Customer Education Software 9.0
Based on 1 answer
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
Anonymous | TrustRadius Reviewer

SmarterU.com

No score
No answers yet
No answers on this topic

Alternatives Considered

Skilljar Customer Education Software

Skilljar is way better than AITalent LMS in that it doesn't have ALL the clunkiness that Talent has. Talent from a user standpoint is difficult to use and they really don't seem to want to improve because they hardly ever take notable steps to improve the look and the use of the product. Talent is way cheaper though.
Ben Philpott | TrustRadius Reviewer

SmarterU.com

Most online LMS systems work really well to track and manage training that the system is delivering. However, most systems are not very good at managing training requirements which are delivered outside of the system. For example, First Aid training, or license requirements are accomplished through third party. SmarterU was the only system we evaluation that was able to track these items with the ability to monitor the renew dates properly.
David Moore | TrustRadius Reviewer

Return on Investment

Skilljar Customer Education Software

  • We have scaled employee training and certifications as well as client trainings in a way we have seen an positive net dollars return.
  • Allowed managers to create e-learning for remote hires and complete remote staff with ease. MUST have in these times.
Anonymous | TrustRadius Reviewer

SmarterU.com

  • It has helped us to make sure our training is consistent across multiple locations and trainers and ensured less drift.
  • The course tracking and certification allows us to manage new hires and make sure they complete all required training to later achieve an RBT certification.
Anonymous | TrustRadius Reviewer

Screenshots

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