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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skilljar by Gainsight

    Score8.4 out of 10
    N/ASkilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A

    Workday Learning

    Score6.6 out of 10
    N/AWorkday Learning, integrated with Sana, is a training management system designed to consolidate internal documentation and technical training at scale. Organizations often utilize disparate learning systems and static content repositories that require manual effort to maintain and are frequently decoupled from operational workflows. The Workday Learning platform uses an AI-based architecture to provide automated tutoring, semantic search, and dynamic course delivery aimed at…N/A
    Pricing
    Skilljar by GainsightWorkday Learning
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Skilljar by GainsightWorkday Learning
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Skilljar by GainsightWorkday Learning
    Considered Both Products
    Gainsight
    No answer on this topic
    Workday
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    73 Answers
    No answers on this topic
    Delivers good value for the price
    98%
    Delivers good value for the price
    63 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    73 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    56 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    60 Answers
    No answers on this topic
    Features
    Skilljar by GainsightWorkday Learning
    Learning Management
    Comparison of Learning Management features of Skilljar by Gainsight and Workday Learning
    Feature
    Skilljar by Gainsight
    9.2
    26 Ratings
    7% above category average
    Workday Learning
    7.1
    1 Ratings
    12% below category average
    Course authoring10.022 Ratings6.01 Ratings
    Course catalog or library8.925 Ratings9.01 Ratings
    Player/Portal8.921 Ratings5.01 Ratings
    Mobile friendly10.020 Ratings3.01 Ratings
    Progress tracking & certifications7.826 Ratings8.01 Ratings
    Assignments10.019 Ratings9.01 Ratings
    Compliance management8.417 Ratings7.01 Ratings
    Learning administration10.024 Ratings7.01 Ratings
    Learning reporting & analytics9.526 Ratings5.01 Ratings
    Social learning8.914 Ratings00 Ratings
    Gamification8.43 Ratings8.01 Ratings
    Single Sign On (SSO) Enabled Learning10.03 Ratings9.01 Ratings
    Learning content00 Ratings9.01 Ratings
    Customer Training Tools
    Comparison of Customer Training Tools features of Skilljar by Gainsight and Workday Learning
    Feature
    Skilljar by Gainsight
    9.6
    3 Ratings
    0% below category average
    Workday Learning
    -
    Ratings
    Customer Feedback Collection8.93 Ratings00 Ratings
    Customer Training Library Curation10.03 Ratings00 Ratings
    User Permissioning10.03 Ratings00 Ratings
    Best Alternatives
    Skilljar by GainsightWorkday Learning
    Small Businesses
    No answers on this topic
    Google Classroom
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Schoology Learning
    Score8 out of 10
    Enterprises
    No answers on this topic
    D2L Brightspace
    Score7.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Skilljar by GainsightWorkday Learning
    Likelihood to Recommend
    9.5
    (78 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    7.0
    (1 ratings)
    Usability
    10.0
    (53 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (52 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    6.0
    (1 ratings)
    User Testimonials
    Skilljar by GainsightWorkday Learning
    Likelihood to Recommend
    Gainsight
    Skilljar is fantastic for structured onboarding processes. If you're
    looking to streamline and standardize the onboarding experience for your
    customers, especially for software or complex products, this platform
    is a gem. It allows you to create step-by-step courses guiding users
    through functionalities, reducing confusion and accelerating their
    learning curve.When you need versatility in content delivery, Skilljar is spot-on.
    Whether it's video tutorials, interactive quizzes, downloadable
    resources, or live webinars, the platform accommodates various formats.
    It's perfect for accommodating different learning styles and ensuring
    engagement.
    For scenarios that demand highly complex simulations or immersive
    learning experiences, Skilljar's capabilities might fall short. While it
    supports interactive elements, extremely sophisticated simulations
    might require additional specialized software or platforms.
    Incentivized
    Read full review
    Workday
    Vast amount of courses that are bespoke for each role. Easy to navigate knowing what's required and the furthermore what is recommended for everyone to gain more knowledge. You can self in role into course which is helpful and easy to do. If you fail a quiz you can go back to only the incorrect answers which is more efficient
    Incentivized
    Read full review
    Pros
    Gainsight
    • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
    • Ease of use for students, administrators, and content creators
    • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
    • Asking for and listening to customer feedback for enhancements
    • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Cons
    Gainsight
    • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
    • Features that allow for the translation of content to allow access to content across languages.
    • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Likelihood to Renew
    Gainsight
    I like what you are using and how we are doing it. Also, changing systems is a lot of work
    Incentivized
    Read full review
    Workday
    No brainer
    Incentivized
    Read full review
    Usability
    Gainsight
    The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
    Read full review
    Workday
    Workday Learning makes e-learning simple, accessible, and enjoyable for employees at every level. The platform is easy to navigate, with clear course layouts, straightforward progress tracking, and quick access to learning materials. Assignments, reminders, and certifications are all organized efficiently, helping users stay on top of training without feeling overwhelmed. The mobile-friendly design also makes learning convenient from anywhere. Overall, Workday Learning creates a smooth, user-friendly learning experience that encourages continuous development and engagement
    Incentivized
    Read full review
    Support Rating
    Gainsight
    I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
    Incentivized
    Read full review
    Workday
    Via our hr department it's easy
    Incentivized
    Read full review
    Implementation Rating
    Gainsight
    Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
    Incentivized
    Read full review
    Workday
    No answers on this topic
    Alternatives Considered
    Gainsight
    Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
    Incentivized
    Read full review
    Workday
    Workday provides a more seamless and professional learning experience than 360Learning, especially for larger organizations managing complex training needs. Its interface feels more polished, navigation is simpler, and integration with HR systems makes tracking progress and compliance effortless. Reporting tools are clearer, learning paths are easier to manage, and the overall user experience feels more consistent. Workday Learning ultimately delivers a smoother, more efficient, and better organized platform for employees and administrators alike.
    Incentivized
    Read full review
    Return on Investment
    Gainsight
    • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
    • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
    Incentivized
    Read full review
    Workday
    No answers on this topic
    ScreenShots

    Skilljar by Gainsight Screenshots

    Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.

    Workday Learning Screenshots

    Screenshot of a HomepageScreenshot of a Course OverviewScreenshot of Reporting and AnalyticsScreenshot of the Compliance Dashboard