SkyTab POS (formerly Harbortouch POS) delivers a touch-screen point of sale system that will streamline your business operations and automate your management activities. SkyTab is a product from Shift4.
$29.99
per month
TouchBistro
Score 3.0 out of 10
N/A
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry…
We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us …
Harbortouch has a very robust POS system however it has issues that we do not seem to have with TouchBistro. One of the issues with Harbortouch is if the internet goes down, the credit card reader will not work and actually lock of the POS system causing extra customer wait …
Harbortouch is a powerful and robust POS system. After using other methods and training on a couple of different designs, Harbortouch is far ahead of the rest regarding functionality, ease of use, and error-free transactions. It has an excellent reporting tool that is easy to use and "item" editing features that make using the system quick and easy. As checkout is in process, and the customer keeps changing their mind, or the cashier makes errors, the system makes it very quick and easy to edit to keep the transaction in process.
For a small business like ours, it works very well, is very user friendly, but the cost to add more tablets so that we can keep one at the bar, one on the interior dining area and one on the outside dining area is difficult as they have to be iPads, and there is an additional cost to add another tablet for use on the floor
The best thing about Touch Bistro is how user friendly it is! Works just like an iPhone. My younger employees hardly need any training on it.
Touch Bistro is very easy to set up and to maintain on a daily basis. Putting in my specific products and ingredients was simple. Adding modifiers, pricing and descriptions was simple enough. We have specials that change daily and updating the system in the morning is fast and easy.
Employees can clock in and out with Touch Bistro. Inventory can be tracked and updated.
Running reports is important in my business. Touch Bistro allows me to easily track my sales, for any period of time. I can easily find the numbers I need to pay my sales tax or do payroll. With just a few clicks I can compare my sales from month to month or year to year.
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
We currently use Harbortouch and TouchBistro at our restaurant. We were going to switch to just using TouchBistro because Harbortouch's customer support and technical team were having trouble believing we were having ongoing issues with our system. Unfortunately, it took us telling Harbortouch that we were leaving them for them to get to the root of the system's problems. Finally, they worked three days straight to fix all of the issues. We decided to keep both systems for now as Harbortouch has a much more robust system. Still, each uses different credit card processing companies, so hopefully, we can avoid downtime during our three-month, hectic tourist season. Now that Harbortouch fixed all of the issues, their system is much more robust and powerful.
Harbortouch has a very robust POS system however it has issues that we do not seem to have with TouchBistro. One of the issues with Harbortouch is if the internet goes down, the credit card reader will not work and actually lock of the POS system causing extra customer wait times while their food is getting cold. TouchBistro's system will still capture the card info even when the internet is down and process it when the internet is working again
We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
Reports were available in real time, so it was extremely easy to see sales and make quick decisions.
