TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Skyword

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    The Skyword Platform supports content planning, creation, publishing, promotion, and measurement. Its tools include editorial workflows, a marketing calendar, Google Analytics integration, pitching and request-for-proposal capabilities, and configurable workflows. Skyword acquired TrackMaven in 2018, adding competitive and content analytics to its platform. TrackMaven’s capabilities included benchmarking content and campaigns against competitors and industry performance, monitoring…N/A
    Pricing
    Skyword
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Skyword
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details—
    More Pricing Information
    Community Pulse
    Skyword
    Considered Both Products
    Skyword, Inc
    Chose Skyword
    TrackMaven is easier to use and has a better interface but we still use NetBase for other specific requests.
    Incentivized
    Chose Skyword
    SkyWord distinguishes itself by its efficiency and the capabilities it has with web design and management. It also has a strong variety of content production capabilities like video, social media, etc. Our procurement team has found SkyWord to be fair when it comes to prices, …
    Incentivized
    Chose Skyword
    I can't imagine ditching TrackMaven. It's a MUST HAVE. Better than pretty much any vendor that we use.
    Incentivized
    Chose Skyword
    I inherited TrackMaven, as it was already being used when I started working here, but I really like it! It's much easier to use and has an incredibly fast learning curve so I feel like I'm using all of the features of the tool right away. The customer support team is very …
    Incentivized
    Chose Skyword
    I don't have much experience with other competitors. I've been very happy with using TrackMaven. I think the team at TrackMaven has been really great in taking the time to make sure I understand the platform and that I am getting all of my questions answered. The staff is super …
    Incentivized
    Chose Skyword
    TrackMaven is head and shoulders above the other products I've used. Again, cleaner and more friendly UI. Plus the data seems to be more accurate.
    Incentivized
    Chose Skyword
    I have personally used Hootsuite and have interacted with many alternatives. There is no comparison. Hootsuite and similar products simply aggregate your social media feeds into one platform and allows for scheduled-postings. TrackMaven takes data above and beyond to deliver …
    Incentivized
    Chose Skyword
    Only used TrackMaven at the time
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Skyword
    Content Publishing
    Comparison of Content Publishing features of Skyword
    Feature
    Skyword
    8.2
    3 Ratings
    6% above category average
    Content hub8.53 Ratings
    Content distribution8.53 Ratings
    Content promotion7.52 Ratings
    Content Reporting & Analytics
    Comparison of Content Reporting & Analytics features of Skyword
    Feature
    Skyword
    8.5
    3 Ratings
    15% above category average
    Closed-loop tracking and reporting8.03 Ratings
    Content performance analytics9.03 Ratings
    Best Alternatives
    Skyword
    Small Businesses
    Contently
    Score9.9 out of 10
    Medium-sized Companies
    SnapApp Interactive Content Marketing (discontinued)
    Score8.1 out of 10
    Enterprises
    Contently
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    Skyword
    Likelihood to Recommend
    8.7
    (18 ratings)
    Likelihood to Renew
    5.7
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    Skyword
    Likelihood to Recommend
    Skyword, Inc
    If your brand is looking for understanding competitors and normalizing data across disparate follower counts/footprint size, Trackmaven is great. Users need to understand the power of Boolean logic. TrackMaven needs dedicated users and time spent in building reports in order to understand how to use it.
    Incentivized
    Read full review
    Pros
    Skyword, Inc
    • It provides a good structure re timelines ie it's really clear how long you have to work on any given assignment, once accepted. You also receive handy reminder emails that your deadline is approaching in xx hours for instance.
    • It's good for being able to access the brief and any ancillary notes/reports all in one location rather than have to deal with multiple emails and downloads from other sources. It's a bit like a one-stop shop for a journalist's brief/commissions.
    • The set up for uploading content is well organised and helps in the planning stage for articles. The various sections required help ensure you stick tightly to the given brief.
    Incentivized
    Read full review
    Cons
    Skyword, Inc
    • Content Feed - functionality rests with third party integration, would like to see this data updated more often
    • ROI Calculations - would love to be able to input metrics for ROI and see it calculated across KPI charts and Funnel Analysis
    • Software Integrations - would love to see a TrackMaven app integration with Hootsuite, our SMMS system, in order to create truly comprehensive and granular analytical reports on social media efforts across all verticals
    Read full review
    Likelihood to Renew
    Skyword, Inc
    More than likely, yes. This is a company with people I trust that offer an exceptional product.
    Read full review
    Support Rating
    Skyword, Inc
    Very responsive to our requests. Always make themselves available. We also have a standing weekly status with their team, which keeps us on the same page.
    Incentivized
    Read full review
    Alternatives Considered
    Skyword, Inc
    SkyWord distinguishes itself by its efficiency and the capabilities it has with web design and management. It also has a strong variety of content production capabilities like video, social media, etc. Our procurement team has found SkyWord to be fair when it comes to prices, and this showed when we evaluated them against competitors.
    Incentivized
    Read full review
    Return on Investment
    Skyword, Inc
    • Paid Search & Social - TrackMaven has given us the ability to develop smarter social advertising and reach our audience with the right messages
    • Account Analytics - the account overview we receive in TrackMaven of our own social media accounts is duplicative of what we already get through other software
    • Funnel Analysis - If we can better see which efforts are paying off with leads, at a granular level, we can use our social spend budget more wisely
    Read full review
    ScreenShots

    Skyword Screenshots

    Screenshot of Review submitted articles in the queue. Articles can be pushed to the next manager for review, sent back to the content creator, or published directly to client's website.Screenshot of Each article must receive a passing score on the Scorecard before being submitted. The Scorecard can be customized for certain requirements including meeting SEO and other content standards.Screenshot of Search our network of vetted contributors and influencers by location, language, expertise, Klout score, and more.Screenshot of Robust content analytics are available within the Skyword Platform.Screenshot of Streamline your video review process with time-stamped comments.Screenshot of The Skyword Marketing Calendar is built to align your strategy with the rest of marketing, and provide other teams across your organization visibility into your content marketing game plan.