Overall Satisfaction with Skyword
Skyword is being utilized within the engagement department of our organization and resolves several ongoing needs for our brands.
Marketing objectives for our Skyword relationship:
Marketing objectives for our Skyword relationship:
- Drive organic search traffic
- Provide rich content for our social channels
- Create a library of rich content to support our ongoing CRM needs
- Enhance the online site experience by providing contextually rich information
- Be a companion and utility brand within our category
- Skyword truly acts as an extension of our marketing team, understanding our business and brand identity.
- Skyword, as a managed solution, is quite autonomous and requires very little resource support on our end.
- The quality of content and services from Skyword is top-notch. We never have to concern ourselves with their deliverables.
- No current cons or issues with their services and platform.
- Significant month-over-month organic traffic growth
- Elevated click-through rates from email marketing
- Increases in site visits from social
Skyword Feature Ratings
Skyword Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |