SmartSearch ATS vs. TrackerRMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSearch ATS
Score 6.6 out of 10
N/A
SmartSearch is a web-based talent acquisition and staffing management software. Features include job posting to job boards and social media outlets, resume parsing, and automated workflow. SmartSearch advertises robust customer service and implementation assistance.N/A
TrackerRMS
Score 9.0 out of 10
N/A
TrackerRMS is a cloud based CRM and recruitment software provider designed for companies and users from startups to enterprise level customers. Some key features include: Contact & Activity Management, Sales Lead & Opportunity Management, and Standard Reports & Dashboards.N/A
Pricing
SmartSearch ATSTrackerRMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SmartSearch ATSTrackerRMS
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
SmartSearch ATSTrackerRMS
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
SmartSearch ATS
3.4
17 Ratings
80% below category average
TrackerRMS
9.0
2 Ratings
13% above category average
Job Requisition Management3.017 Ratings00 Ratings
Company Website Posting3.017 Ratings00 Ratings
Publish to Social Media1.013 Ratings00 Ratings
Job Search Site Posting1.017 Ratings00 Ratings
Customized Application Form9.016 Ratings00 Ratings
Resume Management1.017 Ratings00 Ratings
Duplicate Candidate Prevention10.016 Ratings00 Ratings
Candidate Search3.017 Ratings00 Ratings
Applicant Tracking3.017 Ratings9.02 Ratings
Collaboration1.015 Ratings00 Ratings
Task Creation and Delegation1.014 Ratings00 Ratings
Email Templates1.016 Ratings00 Ratings
User Permissions1.016 Ratings00 Ratings
Notifications and Alerts5.413 Ratings00 Ratings
Reporting8.016 Ratings00 Ratings
Best Alternatives
SmartSearch ATSTrackerRMS
Small Businesses
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Recruit CRM
Recruit CRM
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.4 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.7 out of 10
Vibe HCM
Vibe HCM
Score 4.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSearch ATSTrackerRMS
Likelihood to Recommend
6.0
(31 ratings)
9.0
(2 ratings)
Likelihood to Renew
3.0
(18 ratings)
-
(0 ratings)
Usability
8.2
(10 ratings)
9.0
(2 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
7.4
(8 ratings)
10.0
(2 ratings)
Implementation Rating
6.0
(3 ratings)
-
(0 ratings)
User Testimonials
SmartSearch ATSTrackerRMS
Likelihood to Recommend
Advanced Personnel Systems (SmartSearch)
I think our environment has stretched SmS and their capabilities (positively) but we have grown together and developed an enormously capable system together that is now very well integrated into our business. For doing applicant tracking, requisition management and offer management that has really been strong. I think we can partner together and build some better analytics and reporting capabilities that would be better suited for our business.
Read full review
TrackerRMS
Honestly there is no weakness in TrackerRMS. We have great experience in using TrackerRMS
Read full review
Pros
Advanced Personnel Systems (SmartSearch)
  • The search functions are outstanding. It is the reason we originally went with SmartSearch many years ago. The ability to do very simple or complex searches gives the recruiting staff great flexibility in how they look for and narrow down candidates.
  • The hire and onboarding traks allow us to create very specific processes we want our staff to follow to insure a consistent and repeatable result. I can create traks that can be very general or traks that literally provide emails and reminders to all of the players (recruiters, managers, candidates, etc...) every step of the way. This is particularly helpful where we have customers who have extremely stringent contractual guidelines that must be followed.
  • Support. Their customer support is second to none. We always joke that they are our favorite vendor to deal with.... Anytime we have an issue or question. They are there to walk us through it. The training is on target and the staff has always been friendly and more than eager to help make us successful with the tool.
Read full review
TrackerRMS
  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system
Read full review
Cons
Advanced Personnel Systems (SmartSearch)
  • SmartSearch has a steep learning curve if you want to extensively use the features like automated tasks and the report writer
  • Technical support is spotty and sometimes very frustrating, they don't respond for weeks at a time.
  • SmartSearch user interface is old and has far less ability to customize the interface than other tracking systems
  • SmartSearch has virtually no ability to connect directly with other software and allows now other software to connect in - so no Microsoft Flow, no Zapier, no mail parser, etc. and since Smart Search capabilities are limited, not being able to integrate it with other platforms easily is unfortunate.
Read full review
TrackerRMS
  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS
Read full review
Likelihood to Renew
Advanced Personnel Systems (SmartSearch)
I believe over the past 30 or so pages (or so it seems), you have every reason for my business to continue as a SmartSearch ATS client and user. The support is off the charts great the few times I need them (generally not even once per year). My business has been a client since 2004. That should say it all.
Read full review
TrackerRMS
No answers on this topic
Usability
Advanced Personnel Systems (SmartSearch)
There are so many facets of SmartSearch, that to know everything about it is nearly impossible. While it is mainly straight forward, there is a lot. After using the program for a while, you become pretty comfortable with the basics and can start adding some of the other features.
Read full review
TrackerRMS
I find it easy to show people now to use all aspects of this software with our business.
Read full review
Reliability and Availability
Advanced Personnel Systems (SmartSearch)
My license for SmartSearch goes back to 2004. It has always been available for me - don't remember a single time it was not available in all of those years.
Read full review
TrackerRMS
No answers on this topic
Support Rating
Advanced Personnel Systems (SmartSearch)
Once you get the 1 person on the phone they are very knowledgeable and tend to solve the problem. The issue is there are not enough resources to handle all the clients. Their primary clients are "recruiting firms" and I think that is where most of the their support resources go
Read full review
TrackerRMS
Great customer service
Read full review
Implementation Rating
Advanced Personnel Systems (SmartSearch)
Using the basic functions of SmartSearch is an easy implementation. But consider carefully what your organization needs to really drive placements. Because we only did a basic implementation first, we were caught off guard when later trying to implement more functions and realizing that the capabilities were limited or were difficult to learn and implement and realizing that tech support was not going to be consistent.
Read full review
TrackerRMS
No answers on this topic
Alternatives Considered
Advanced Personnel Systems (SmartSearch)
Functionally, SmartSearch is not on the same page as ZipRecruiter. ZipRecruiter as a platform is much more geared toward helping applicants and is essentially a glorified resume database. SmartSearch offers so much more in terms of features and abilities, that would not really be appropriate to try and compare the two. Similarly, the overall use of SmartSearch is an apples and oranges comparison to LinkedIn Talent. LinkedIn is great for sourcing and attracting talent, but in terms of tracking candidates all the way through a hiring process and tracking a heavy volume of job orders across a variety of states and locations, the two just don't really compare.
Read full review
TrackerRMS
Allows for more detailed information to be listed on each entry.
Read full review
Return on Investment
Advanced Personnel Systems (SmartSearch)
  • That's easy - they have helped us grown and make more money. The core element of their technology (e.g. the ability to search for, identify and contact candidates is excellent).
  • They are a business partner and do their very best to help us succeed.
Read full review
TrackerRMS
  • Cost effective
  • Very efficient
Read full review
ScreenShots