SmartVault vs. WeTransfer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartVault
Score 4.3 out of 10
N/A
SmartVault is a file syncing and sharing option from the Houston based company of the same name.
$16
per user/per month
WeTransfer
Score 8.3 out of 10
N/A
WeTransfer in the Netherlands offers a large file transfer service which includes up to 20 GB transfer with its Pro service, as well as 100 GB of cloud storage.
$12
per month
Pricing
SmartVaultWeTransfer
Editions & Modules
Starter
$16
per user/per month
Professional
$20
per user/per month
Accounting Pro
$40
per user/per month
Enterprise
Contact sales team
Pro
$12.00
per month
Offerings
Pricing Offerings
SmartVaultWeTransfer
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartVaultWeTransfer
Top Pros
Top Cons
Features
SmartVaultWeTransfer
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
SmartVault
8.3
2 Ratings
1% below category average
WeTransfer
-
Ratings
Document collaboration10.01 Ratings00 Ratings
Access control5.02 Ratings00 Ratings
File search10.01 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
SmartVault
7.0
2 Ratings
20% below category average
WeTransfer
-
Ratings
User and role management9.01 Ratings00 Ratings
File organization5.02 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
SmartVault
5.0
2 Ratings
51% below category average
WeTransfer
-
Ratings
Performance5.02 Ratings00 Ratings
Reliability5.02 Ratings00 Ratings
Best Alternatives
SmartVaultWeTransfer
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartVaultWeTransfer
Likelihood to Recommend
1.0
(2 ratings)
10.0
(10 ratings)
Usability
-
(0 ratings)
7.9
(4 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
2.0
(1 ratings)
9.6
(4 ratings)
User Testimonials
SmartVaultWeTransfer
Likelihood to Recommend
SmartVault Corporation
SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.
Read full review
WeTransfer
It is the most appropriate tool to quickly share documents with someone you don't want to give access to your company's own online library, yet you have to share files. It's great that there's no need to create a user, nor for uploading or downloading files. Just have in mind that the documents on the link have an expiration day!
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Pros
SmartVault Corporation
  • Easy navigation
  • Email notifications
  • Document previews
Read full review
WeTransfer
  • WeTransfer is very fast for uploading & downloading.
  • WeTransfer allows you to see if the document was opened by the recipient & how many times.
  • WeTransfer allows you to password protect documents.
  • WeTransfer is extremely secure & safe to use.
Read full review
Cons
SmartVault Corporation
  • They have cut back on support as have many SaaS companies recently.
  • The documentation can sometimes be a little difficult to follow.
Read full review
WeTransfer
  • The price for Pro is a bit high.
  • A way for free users to save an address book.
  • The offline app isn't as robust as the web client.
Read full review
Usability
SmartVault Corporation
No answers on this topic
WeTransfer
As noted previously, sometimes it can take more than once to upload and share a file if you are using Chrome. It doesn't happen often but of course it always seems to when we are on a really tight deadline. It just takes patient in those cases
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Performance
SmartVault Corporation
No answers on this topic
WeTransfer
WeTransfer is extremely reliable 99% of the time. There has been twice in 4 years that their service was unavailable due to server outage for several hours.
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Support Rating
SmartVault Corporation
Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.
Read full review
WeTransfer
I've only reached out to WeTransfer support once, but they were prompt, courteous, and answered my question. I assume that future interactions would be the same, I'm looking forward to being a long term customer.
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Alternatives Considered
SmartVault Corporation
Sales team was responsive, price was good, functionality was acceptable
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WeTransfer
Dropbox is too complex and unreliable to use. I have had many headaches with files not downloading properly, going missing or not opening. I have to spend a lot of time to figure out what I need to do. And just as you think you have everything under control, you set up a nice work environment with organized folders, you realize your storage space is up anyway! Since I've discovered WeTransfer, I never went back to Dropbox.
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Return on Investment
SmartVault Corporation
  • has made sharing documents with large numbers of clients easier
  • has forced us into using their service, or spending time to find a better alternative, in my experience.
  • Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection
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WeTransfer
  • I haven't paid for this software personally, so I'm not sure, but $12/month is very reasonable if you are constantly sharing files.
  • WeTransfer is fairly professional, so in my opinion, links sent to clients look more professional than using a link from Google Drive or Dropbox.
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ScreenShots