Smartwaiver vs. Zoho Sign

Smartwaiver is well suited for activities where the client can check in before the activity and pre sign a waiver. This speeds the actual check in process and allows everyone to get out having fun instead of dealing with paperwork. If the activity is complex then the waiver is well suited to screen out candidates that do not meet the fitness level OR require them to get a doctor's note.

Incentivized

great for sending out duplicate forms to clients that require a signature, this is fine when you do not have to keep changing details on the form. What is limited is if we need to change elements that need to be signed or remove elements as the original form is loaded up as a Word document or PDF. There are a variety of selection options to ensure that the data fields can be customized to font color and size number of characters etc.

Incentivized

• integrates with our reservation system. We can connect Fareharbor and assign waivers to each group and they populate in the reservation.
• Smartwaiver collects each guests email address and populates it into our Fareharbor system allowing us to connect w/ each guest that joined us not just the guest who set up the reservation
• Waiver searching is very simple with Smartwaiver. We can search by name or email and the guests information pulls up for quick search.

Incentivized

• Easy use.
• Drag and drop for text-boxes.
• Quick upload of documents.

Incentivized

• Limit to some fields.
• The YouTube embedding requires you to call support.
• Requires an internet connection (sometimes the wifi would go out).

Incentivized

• Page and element spacing can sometimes be different than expected.
• There should be more standardized fields for inserting into documents.

Incentivized

I've been approached by a couple other companies, the most recent would be Wherewolf. They reached out, but sadly they require only an ipad to use their system which isn't possible for us since we purchased simple tablets. They have a bit more complexity with utilizing the guest's information after the tour, but I think that's something Smartwaiver will move to eventually.

Incentivized

DocuSign seems to be more commonly used and often times clients will ask if we can use that as opposed to Zoho Sign.

Incentivized

• Smartwaiver costs about the same as a paper waiver but allows look up of information via search - this alone is worth the investment.

Incentivized

• Zoho Sign was far more affordable for the simple uses we need. It simplified our processes at a very affordable price.

Incentivized