Smith.ai Live Website Chat vs. Velaro Live Chat
Smith.ai Live Website Chat vs. Velaro Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 | |
Velaro Live Chat | N/A | Velaro Live Chat is software that can conform to the user’s company (or website) branding. The vendor says that this live chat software is designed to be easy to implement and customize. It integrates with CRMs, ecommerce platforms; help desk software solutions, Google apps and other communication tools (e.g. Vonage). This solution also includes a customer success program to assist customers from implementation through mastery of the more advanced features. | N/A |
Smith.ai Live Website Chat | Velaro Live Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | — | ||||||||||||||
More Pricing Information |
Smith.ai Live Website Chat | Velaro Live Chat | |
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Top Cons |
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Smith.ai Live Website Chat | Velaro Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Smith.ai Live Website Chat | Velaro Live Chat | |
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Likelihood to Recommend | 9.1 (15 ratings) | - (0 ratings) |
Usability | 8.6 (9 ratings) | - (0 ratings) |
Support Rating | 9.0 (14 ratings) | - (0 ratings) |
Smith.ai Live Website Chat | Velaro Live Chat | |
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Likelihood to Recommend | Smith.ai | Velaro No answers on this topic |
Pros | Smith.ai | Velaro No answers on this topic |
Cons | Smith.ai | Velaro No answers on this topic |
Usability | Smith.ai | Velaro No answers on this topic |
Support Rating | Smith.ai | Velaro No answers on this topic |
Alternatives Considered | Smith.ai | Velaro No answers on this topic |
Return on Investment | Smith.ai | Velaro No answers on this topic |
ScreenShots | Smith.ai Live Website Chat Screenshots |