Likelihood to Recommend
It's great for any application that you need to track email receipt and recipient interaction, or with devices/programs that don't fare well with Exchange based email services. Don't try to set SMTP2GO as your outbound email server if you're using O365, that just isn't a possibility (not that I've looked into that setup).
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The best scenarios would be email marketing campaigns such as eBlasts, Evites and newsletter/notifications. I believe Streamsend would be less appropriate for overall branding campaign and strategy.
Read full review Pros adding senders or domains to improve email deliverability you don't have to deal with RBL to white list an IP address previously used for spaming Control panel gives you enough flexibility without a cluttered UI Everything you need is well documented The API is easy to use offers you the ability to integrate SMTP2Go with virtually anything Read full review Streamsend reports allows us to see who is opening our email blasts and it even pinpoints how many viewers then go onto look at our social media sites and website. Streamsend allows you to go back and review past email blasts. This prevents me from creating marketing material similar to what I have done in the past. The site shows you who's email address was undeliverable. This helps me to weed out any old e-mails or individuals who requested to block the blasts. Read full review Cons Might be nice to add a monthly good looking PDF report for subaccount users that can be branded and sent directly to the subaccount contact. A 'client facing' report that we can use to show our customers the email usage history. Read full review Easier ability to delete old subscriber lists. Notification when emails for the month are running low. Read full review Likelihood to Renew
Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.
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The renewal process is easy and doesn't require much thought. Our accounting team already has Streamsend as an approved vendor. We are happy with Streamsend and how it works. Switching email systems would require training and a learning curve that will be difficult to schedule in a busy department. The quality and reliability of Streamsend is something our team and attorneys trust.
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While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.
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When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
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It has been so long since I did my comparison with other products that no comparison would be valid today. It has worked so well at a price point that is so acceptable that I don't feel an urge to do the evaluation again.
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I do not like the Constant Contact interface at all, and find Streamsend to be a modern and suitable alternative to the popular MailChimp.
Read full review Return on Investment Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts. More cost efficient than paying for several different email accounts. Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility. Read full review I saw an impact on our ROI when using Streamsend for our weekly newsletters, since we used them as a redirect back to our website for new business The only negative impact I can think of would be the loss of some our registrants through our email database. Some thought that we sent out Eblasts and newsletters to frequently. It did help with faster lead conversion as we saw higher traffic and visitors to our website through direct click-through from our email campaigns Read full review ScreenShots