SolarWinds Dameware Remote Everywhere (DRE) vs. SupremeViewer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SolarWinds Dameware Remote Everywhere (DRE)
Score 8.5 out of 10
N/A
SolarWinds Dameware Remote Everywhere provides help desk technicians a simple, cloud-based, remote-support solution to easily access endpoint devices. It features diagnostic and troubleshooting tools to help resolve issues more quickly. Using a laptop or a mobile app users can access end-device details, running sessions, and deep registry editing capabilities. The user can record sessions, add notes, view reports, and create customized surveys for additional end…N/A
SupremeViewer
Score 8.9 out of 10
N/A
SupremeViewer is a lightweight Remote Desktop Access software with a free option, that allows to connect and control a computer from a remote location. It is used for variety of purposes, including: screen sharing, file transfer, and remote desktop control. The software consist of two parts: client (SupremeViewer Client) and server (SupremeViewer Server). The users install SupremeViewer Client software on their devices to connect to host computers where the SupremeViewer Server is…
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Pricing
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Editions & Modules
No answers on this topic
Free
$0
Designed for personal and small business use (companies with less than 20 employees and revenue less than $5 million).
Enterprise
Contact Sales
Designed for enterprise customers (large companies with more than 20 employees and revenue more than $5 million).
Offerings
Pricing Offerings
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Features
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Remote Administration
Comparison of Remote Administration features of Product A and Product B
SolarWinds Dameware Remote Everywhere (DRE)
4.7
14 Ratings
51% below category average
SupremeViewer
9.1
4 Ratings
14% above category average
Screen sharing8.014 Ratings9.14 Ratings
File transfer5.014 Ratings9.14 Ratings
Instant message8.013 Ratings9.04 Ratings
Access to sleeping/powered-off computers1.010 Ratings00 Ratings
Over-the-Internet remote session9.014 Ratings9.14 Ratings
Initiate remote control from mobile3.010 Ratings00 Ratings
Remote management of servers & workstations5.013 Ratings00 Ratings
Centralized management dashboard5.013 Ratings00 Ratings
Session record5.010 Ratings00 Ratings
Annotations3.06 Ratings00 Ratings
Monitoring and Alerts1.010 Ratings00 Ratings
Multi-platform remote control3.011 Ratings00 Ratings
Best Alternatives
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Likelihood to Recommend
8.0
(14 ratings)
8.9
(4 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.1
(10 ratings)
-
(0 ratings)
User Testimonials
SolarWinds Dameware Remote Everywhere (DRE)SupremeViewer
Likelihood to Recommend
SolarWinds
I think for ANY environment it's worth taking it out for a test drive. It's very powerful, especially when using the agent to connect to sessions where the end user doesn't need admin rights but when not in a VDI environment it likely would perform better with its built in functionality to ask for elevation. It is really powerful, even with the ability to run command line scripts without the user seeing (kind of a built in psexec) and it does work with Mac and Linux to some degree too so it really is worth trying out regardless of your environment. It may be just what you're looking for and the sales folks at DRE are not pushy at all, at least in my experience, and give great advice even at the expense of selling less licenses!
Read full review
SupremeViewer
SupremeViewer is best for troubleshooting technical issues on remote computers. You can do connections all over the world without any configurations. Just run or install and connect. It is secured and works behind NAT. The easy installation process without additional configuration helps a lot when our customers need to run the server.
Read full review
Pros
SolarWinds
  • Remote control is solid, rarely loses connection
  • Allows for control of the desktop prior to login
  • Allows for scripts to be executed in the background without disturbing users
  • Allows for batch rollout of scripts across multiple machines
  • Allows us to see the end users' desktop - as opposed to RDP
Read full review
SupremeViewer
  • Remote Access
  • File Transfer
  • Quick and easy to use
  • Getting Screenshots for Analysis
  • Live chat during remote sessions
  • Multiple sessions to one server
Read full review
Cons
SolarWinds
  • Connectivity to a helpdesk/knowledgebase would be nice feature so users can do self-help
  • Offering a branded version of the client/agent would be a nice touch for businesses
  • A web-only version of the technician console for remote support would be a nice feature
Read full review
SupremeViewer
  • Only email support
Read full review
Usability
SolarWinds
It's a good tool overall, but could be better.
Read full review
SupremeViewer
No answers on this topic
Support Rating
SolarWinds
SolarWinds Dameware Remote Everywhere is an easy to use software package. The manuals are easy to understand, and the installation is simple and straightforward. The Maintenance and support costs are relatively reasonable, and we maintain support and maintenance strictly for the upgrades rather than support. Over the years, SolarWinds has released numerous feature enhancements to the software package, making SolarWinds Dameware Remote Everywhere indispensable on our network.
Read full review
SupremeViewer
No answers on this topic
Alternatives Considered
SolarWinds
We basically selected this for our one of the SolarWinds Project. In that we needed to take remote session and screensharing and do the analysis and troubleshooting. In our initial analysis itself we got the excellent result, and it was too quick. We were very much inspired from this. Later on, we started using SolarWinds Dameware Remote Everywhere (DRE) for almost all the projects of SolarWinds. Highly appreciated, thanks team.
Read full review
SupremeViewer
At the beginning we used Windows Remote Desktop service. The main problem with Remote Desktop was that the remote computer needs a publicly visible IP address which will allow us to connect to that PC. For that reason we started using TeamViewer. TeamViewer works great behind NAT and with its free option was best solution for small company as ours. I think that now they are mainly targeting corporate customers and the price of their products is too high for us. This led us to look for other solutions. That's how we discovered SupremeViewer.
Read full review
Return on Investment
SolarWinds
  • seamless installation of MSI or EXE
  • No Codes to enter when installing agent
  • Agent automatically connects to cloud dashboard
  • our deployment tool has messed up a couple of times, so agents get uninstalled or not installed when this occurs, and we can't see a computer in the dashboard
Read full review
SupremeViewer
  • By using SupremeViewer we actually save on shipping costs and time.
Read full review
ScreenShots

SolarWinds Dameware Remote Everywhere (DRE) Screenshots

Screenshot of Fast remote controlScreenshot of Live chatScreenshot of Remote desktop on mobileScreenshot of Reporting engineScreenshot of Secrets vaultScreenshot of Session information details

SupremeViewer Screenshots

Screenshot of SupremeViewer Server, which allows remote access to the computer where it is running/installed. SupremeViewer Server authenticate users by providing ID and Password. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of SupremeViewer Client. This allows users to connect and interact with remote computers and servers located anywhere in the globe via internet. The users can install or run this application on their local computer and use it to connect to a remote computer where the SupremeViewer Server is installed.Screenshot of the Installation and setup of unattended access to the remote device — this option requires to install a lightweight application on the remote computers. Once the remote software is installed, the users can connect and work on these computers at any time.Screenshot of the "run only" option, that lets the user troubleshoot a remote computer through an on-demand remote session, with no software installation required. It allows temporary remote access, without having administrative rights on the remote computer.Screenshot of an active remote session in SupremeViewer.Screenshot of SupremeViewer - active remote session.