TrustRadius: an HG Insights company

SolarWinds Engineer's Toolset vs. Splunk IT Service Intelligence (ITSI)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SolarWinds Engineer's Toolset

    Score7.6 out of 10
    N/ASolarWinds® Engineer’s Toolset (ETS) helps users monitor and troubleshoot a network with over 60 tools for network management. ETS allows users to monitor and receive alerts in real time on network availability and health, and perform network diagnostics for faster troubleshooting and resolution of complex network issues. With ETS users can deploy an array of network discovery tools including Port Scanner, Switch Port Mapper or advanced Subnet Calculator, manage Cisco® devices with specialized…

    $1,585

    Per Instance

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    One Time Price
    $1,585
    Per Instance
    No answers on this topic
    Offerings
    Pricing Offerings
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    SolarWinds
    No answer on this topic
    Cisco
    Chose Splunk IT Service Intelligence (ITSI)
    Integration is much easier with Splunk. The dashboards and content packs are given, with minor work they can be customized for different integrations. Splunk has a big community of support. We would spend much longer time and money using other tools given that in eight months' …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    100%
    Implementation went as expected
    20 Answers
    Best Alternatives
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    8.6
    (11 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (2 ratings)
    Usability
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    8.9
    (2 ratings)
    User Testimonials
    SolarWinds Engineer's ToolsetSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    SolarWinds
    I have found the toolset especially useful for scanning subnets to discover devices, and for setting up temporary real-time monitors when we are troubleshooting or setting up new connections. The most useful aspect has been the ability to apply the tools to help troubleshoot and pinpoint intermittent issues. More general tools like Orion often do not have the granularity to detect issues like intermittent packet loss which are especially impactful to applications like Voice. The toolset gives us another level of capability to dig into issues.
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    SolarWinds
    • Various monitoring
    • Stores history
    • Suggests indices
    • Helps to find the SQL query text
    • Helps to see what machines/users the bad queries are coming from
    • Shows current blocking session
    Incentivized
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    SolarWinds
    • The unifying component that is intended to be the initial interface to the tools seems clunky. I prefer to start the tools individually rather than using it.
    • The port scanner could use some improvements to make it easier to use.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    SolarWinds
    No answers on this topic
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    SolarWinds
    Very easy to use and intuitive. Just be careful with the WAN Killer...it does what it says.
    Incentivized
    Read full review
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Support Rating
    SolarWinds
    Our organization uses it regularly. It is reliable, and we keep finding new uses for it
    Incentivized
    Read full review
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
    Read full review
    Alternatives Considered
    SolarWinds
    I haven't compared any tools similar to SolarWinds Engineer's Toolset. This might be because I'm pretty biased when it comes to monitoring, and reporting solutions. I've found that SolarWinds provides the biggest bang for the buck in my opinion. I'm sure there are other solutions on the market that compete, but I haven't tried any of them because I've been very satisfied with SolarWinds.
    Incentivized
    Read full review
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
    Read full review
    Return on Investment
    SolarWinds
    • Spend less time downloading free buggy tools
    • All the tools in one spot, so you don't have to look around for tools
    • Get to the solution sooner
    Incentivized
    Read full review
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots

    SolarWinds Engineer's Toolset Screenshots

    Screenshot of Perform network stress tests with Engineer's Toolset WAN Killer. You don’t need to use real traffic for studying network activities, like testing traffic and load balancing. Instead, deploy Engineer's Toolset WAN Killer to help interactively test connections and adjust the IP traffic generated to achieve the desired network load based on your requirements.Screenshot of Quickly troubleshoot your network with enhanced ping capabilities and packet route tracing, among other network bandwidth usage and monitoring tools included in ETS.Screenshot of Using ETS, you can run scans to gain insight into how routers, hubs switches, and other devices are configured by analyzing SNMP queries and viewing MIB attributes. ETS is designed to help you more easily understand whether your network and ports are using appropriate settings.Screenshot of Config Compare, a part of ETS, is built to compare the running configuration of a Cisco router with the startup configuration. With the Cisco configuration compare tool, you can easily detect the changes made to the network, switch, and router configurations that are not committed to non-volatile memory (NVRAM).Screenshot of Manage your IP network from discovery to address tracking. Discover subnets on a seed router and scan the subnet or a range of IP addresses, generate a list of subnets along with their mask, size, range, and broadcast address and actively monitor subnets to identify and track which IP addresses are in use on your network.