SolarWinds Serv-U vs. TIBCO Managed File Transfer

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.

Tibco Managed File transfer helped the organization resolve the challenge of transferring the files from stakeholders to the internal organization, securely. This includes data from financial, healthcare, insurance, retail, and travel organizations. Tibco MFT helped to set up a secure file transfer protocol in an encrypted manner which can make it possible over FTP, SFTP, and TCP Protocols. A very advantageous product when comes to secure data transfer. When it comes to big organizations, data and security are the major concerns and MFT can fulfill implement both the requirements effectively and efficiently.

• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• Sharing files to external stakeholders.
• Receiving huge files through external stakeholders.
• Sharing large size files securely.
• File transfer automation.

• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

• MFT IS can be made more interactive.
• Right now it does not have any integration with monitoring tools that can be introduced.
• Built in plugins for Cloud enablement.

Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

Incentivized

Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.

• I have been using it for over 10 years so the ROI was there for sure.
• It is not a constant attention needing program.
• Set up and it does its job.

• Data sharing made easy and reliable.
• A platter of functionalities served for the data sharing.
• Minimal manual intervention.
• Easy to manipulate from the Admin's perspective.
• Easy to Configure.