SolarWinds Serv-U Reviews

10 Ratings
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Score 8.0 out of 100

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Reviews (1-6 of 6)

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June 04, 2020
Jose Rosario | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Serv-U to assist with large file transfers for one of our clients. It facilitates the interchange of data between our personnel and theirs.
  • User/profile management.
  • FTPS over the web.
  • SFTP over the SSH protocol.
  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
Great as a secure FTP server accessible to clients both via command line or web browser.
The technicians over the phone demonstrate that they are willing and able to help. They're proactive, and they're actually interested and knowledgeable about their product. I'm most impressed by how tenacious they are when tracking down a problem reported with their software, even though Serv-U may not be at fault.
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June 04, 2020
Richard Fazakerley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We print about 180 Newspapers for Customers in more than one State. The Dedicated FTP server is running Serv-U, currently with one domain and 212 users. This is primarily used for our customers to send in their PDF files for us to use in printing their newspapers. We also use it to disseminate useful information and "tips and tricks" using a virtual path that all customers can access.
  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
  • To be honest, as a regular user and not an IT professional, I can't think of anything else I need Serv-U to do for me.
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
I have had so few problems with Serv-U that it is hard to rate this any more accurately. The support I have had has been excellent.
Read Richard Fazakerley's full review
June 04, 2020
Rick Ledbetter | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a printing company. We have people share and send us files to print for several years. We also scan files for companies, and use the file sharing option a lot to shift files around to other companies.
  • Great security features.
  • You can see all the activity from non allowed users trying to hack in.
  • Great visual interface.
  • Easier to update program.
  • Move away from Java to access files.
  • Selecting type of access you want without reloading Java.
When files need to be secure for sharing, Serv-U is the best.
Always have the right answer, and does not need to research and get back to you.
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June 04, 2020
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our IT has implemented SolarWinds Serv-U for both internal use as well as use by departments outside of IT. Internally it's used when working with other vendors to provide a more secure way to transfer large files, while other departments are using it to transfer files too large to email.
  • Implementation was easy.
  • No problems managing it so far.
  • Love the desktop client.
  • Uses Java.
  • Cost for licensing was expensive.
  • Support is a hassle at times.
SolarWinds Serv-U is perfect for departments who call all the time because their emails bounce due to large file size. The desktop icon allows them to send the files with no interaction from us, allowing us to work on more pressing issues.

Active Directory integration could definitely use some improvement. This was the biggest hindrance while implementing for us.
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
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June 04, 2020
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Serv-U is being used across many departments within the organization. Both internal employee and our customers are leveraging the FTP solution. This product replaced another FTP server which failed and required constant attention from IT staff. This solution allows remote administration from within the network while staying in security compliance.
  • Once configured, daily administration is simple.
  • Supports many FTP protocols SFTP, FTPS, and TFTP.
  • LDAP is difficult to configure.
  • Improve LDAP integration.
I believe that SolarWinds Serv-U is well suited for small to medium businesses that do not require an expensive high-end FTP server. Also, once the server is configured the daily administration can be handled by less experienced IT personnel. In my opinion this product may not be the right solution a large enterprise with heavy FTP traffic.
In my experience the Serv-U support and overall SolarWinds support is satisfactory. It did take a few calls and emails back and forth from the support team to work out some of my questions. In the end the support team was able to get the right answer to my configuration related questions.
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June 04, 2020
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Serv-U allows us to have our users, both inside and outside the organization, access business critical files. This could not be done by email based on size limits, that Serv-U meets the business need.
  • Secure File Transfer.
  • Local User Accounts that can be used for outside users.
  • The LDAP authentication works but the home directory sets limits.
  • Enabling access to Virtual Directories would enhance the capabilities.
Serv-U is a great SMB FTP solution that can help interactions with other organizations.
The support provided is there when you need it.
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What is SolarWinds Serv-U?

SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted solution for an organization's security and compliance needs.

The vendor states that Serv-U helps users:
  • Safely transfer sensitive business files over IPv4 and IPv6 networks
  • Centralize and manage file transfers remotely from the web
  • Automate file transfer operations, which can save time and resources
  • Simplify file upload and download from web client and mobile devices
  • Transfer large files (>3GB) easily with drag-and-drop UI
  • Demonstrate compliance requirements and security policies
  • Deploy MFT Server software in your own data center
  • Avoid data at rest in a DMZ network

SolarWinds Serv-U Features

Has featureEasy file transfers from the web and mobile devices
Has featureTransfer multiple and large files
Has featureSimple file transfer administration and management
Has featureAd hoc file sharing to easily send and request files
Has featureCentralized file transfer management and automation
Has featureSupports FIPS 140-2 validated cryptography
Has featureHelps you meet compliance standards
Has featureCentralized file transfer management and automation

SolarWinds Serv-U Screenshots

SolarWinds Serv-U Competitors

SolarWinds Serv-U Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

SolarWinds Serv-U Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

SolarWinds Serv-U Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux
Mobile Application:No

Frequently Asked Questions

What is SolarWinds Serv-U's best feature?

Reviewers rate Support Rating highest, with a score of 7.4.

Who uses SolarWinds Serv-U?

The most common users of SolarWinds Serv-U are from Mid-size Companies and the Architecture & Planning industry.