SolarWinds Serv-U vs. Wing FTP Server

For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.

If FTP is your primary setup, you're fine. SFTP would cost 4 times as much. However, it's a small price to pay for stability and security. Plus, it comes with 1 year of support.

Incentivized

• The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
• Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
• The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.

• Uploads content quickly.
• Is easy to use.

Incentivized

• The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
• Active Directory integration is either absent or not straightforward.
• Settings and configuration aren't always intuitive.

• Could have provided more clear tutorials to install and setup.
• Maybe a setup video linked to customer page.
• Offer SFTP and FTPS as standard instead o Enterprise version as SFTP is becoming the new standard.

Incentivized

Stable and secure. Easy to use. Just works.

Incentivized

Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.

Incentivized

Support was amazing in getting setup.

Incentivized

Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.

I find that Wing FTP Server stacks up fairly against competitors, and offers efficiency and speed not found in all media sharing programs. I love that I am able to effectively share media quickly. Our company has tried all different media sharing programs and this one is of our top choices.

Incentivized

• I have been using it for over 10 years so the ROI was there for sure.
• It is not a constant attention needing program.
• Set up and it does its job.

• Overall good impact on our business objectives.
• This helps share media in a very quick manner.
• Great for large file sharing.

Incentivized