What users are saying about
25 Ratings
1 Rating
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Score 4 out of 100
25 Ratings
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Score 8.5 out of 100

Feature Set Ratings

    Online Storefront

    Solid Commerce

    Feature Set Not Supported
    N/A
    8.6

    Webgility

    86%
    Webgility ranks higher in 2/2 features

    Product management

    N/A
    0 Ratings
    8.2
    82%
    1 Rating

    Website integration

    N/A
    0 Ratings
    9.1
    91%
    1 Rating

    eCommerce Business Management

    Solid Commerce

    Feature Set Not Supported
    N/A
    7.6

    Webgility

    76%
    Webgility ranks higher in 2/2 features

    Inventory management

    N/A
    0 Ratings
    7.3
    73%
    10 Ratings

    Shipping

    N/A
    0 Ratings
    8.0
    80%
    9 Ratings

    Attribute Ratings

    • Webgility is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    4.0

    Solid Commerce

    40%
    1 Rating
    8.5

    Webgility

    85%
    16 Ratings

    Likelihood to Recommend

    Solid Commerce

    Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
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    Webgility

    Webgility allows for an accounting based on the real world of our business. We are in control and charge of all of the processes that give dynamic to our businesses. We do not feel near to our business we are near and we can do this with nothing else than the intelligence behind Webgility. Everything is better since we started and we have ourselves still space to put under our reign with the vast amount of methodologies that are implemented at best in Webgility Desktop, Online, and Intelligence. There is positive improvement in the benefits every employee generates with the suites. Cases in which some starts to get in unintended directions can be detected early and corrected with no worse impact. Webgility did not too much enhance our reach to new markets or customers. Our new qualities are getting around but we expect more from the business generating features sets of Webgility. We are still curious about enhancing ourselves and our employees but we already integrated the suites to a significant degree in our processes. We are very satisfied with the POS and markets but there is for us still a lot left out where we are strong and reach our clients and customers.
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    Pros

    Solid Commerce

    • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
    • It allowed for multiple skus to change price.
    • It allowed for SKU segmentation and multiple attribute tagging.
    • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
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    Webgility

    • This product has seamlessly helped my company in a form of scrutiny that has minimized human errors to almost zero.
    • It ensures an optimal level of accuracy exists when we are in the middle of downloading any sort of customer data.
    • The tailored, customizable, and personalized reporting of this platform is another great aspect of it.
    • I am satisfied with the usability of this software because it is very easy to use plus it has an intuitive interface that is easy to grasp.
    • Customer support of this product is commendable and worth to be praised because they have always been very helpful and supportive in any time of need.
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    Cons

    Solid Commerce

    • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
    • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
    • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
    • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
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    Webgility

    • Keeping in mind all the good things said about Webgility there is also a need to pinpoint some loopholes that exist in Webgility so that Webgility can further work on those deprivations in order to bring the best to its users.
    • I feel that the inventory management system of Webgility is pretty basic compared to the overall level of Webgility.
    Read full review

    Pricing Details

    Solid Commerce

    Starting Price

    $0

    Editions & Modules

    Solid Commerce editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Webgility

      Starting Price

      $0 Pro Plan plus: List New Products | Pricing Manager AND MORE

      Editions & Modules

      Webgility editions and modules pricing
      EditionModules
      Advanced$199/mo (Billed Annually)1
      Premium$249/mo (Billed Annually)2
      Starter$15/mo (Billed Annually)3
      Lite$39/mo (Billed Annually)4
      Pro$79/mo (Billed Annually)5

      Footnotes

      1. Pro Plan plus: List New Products | Pricing Manager AND MORE
      2. Advanced Plan plus: Dropshipping | Purchase Orders AND MORE
      3. Monthly Orders - Up to 100
      4. Monthly Orders - Up to 1,000
      5. Lite Plan plus: Inventory Sync | Analytics

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $ 15/mo

      Additional Details

      Alternatives Considered

      Solid Commerce

      ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
      Read full review

      Webgility

      It is one of the best platforms I have ever used. Webgility has been very helpful in mitigating human errors, which leads to so much time-saving. Webgility connects all the pieces, like a messed-up jigsaw puzzle, and keeps the orders synchronized well in Quickbooks.
      Read full review

      Return on Investment

      Solid Commerce

      • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
      • They led us to know where our breaking points are in a same day service oriented environment.
      • They have great segmentation of SKUs and different pricing options of SKUs.
      • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
      Read full review

      Webgility

      • There is an on-going monthly fee, but our company finds it is well worth it for both the support we recieve as well as the time saved by not manually entering orders into out accounting software from our online store.
      • The biggest ROI is absolutely time saved in entering orders.
      Read full review

      Screenshots

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