What users are saying about
18 Ratings
1 Rating
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Score 4 out of 100
18 Ratings
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Score 6 out of 100

Likelihood to Recommend

Solid Commerce

Solid Commerce may be helpful for small businesses that want to reach from one marketplace to become multi-channel based. However, I would recommend short contracts, long trial periods, request a teammate with 2+ years experience at the company and don't be afraid to communicate your needs. I do feel there is a place for the company in the marketplace, it is less expensive than most, it has a lot of benefits in segmentation and pricing needs, but it can lack in reliability and is not as reactive to customers for an e-commerce market.
Anonymous | TrustRadius Reviewer

Webgility

From small to medium to large businesses this solution frees up your team to spend the time with your clients and not be caught up in the endless world of data entry and accounting.
Ori Adler | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Solid Commerce
Webgility
8.6
Product management
Solid Commerce
Webgility
8.2
Website integration
Solid Commerce
Webgility
9.1

eCommerce Business Management

Solid Commerce
Webgility
3.0
Inventory management
Solid Commerce
Webgility
2.4
Shipping
Solid Commerce
Webgility
3.7

Pros

Solid Commerce

  • It did allow for multi-channel promotion of the same set of SKUs. It diminished qty on all marketplaces when there was a sale on one.
  • It allowed for multiple skus to change price.
  • It allowed for SKU segmentation and multiple attribute tagging.
  • When their company was smaller and more customer service driven, there was a lot of creative thinking to create sales growth.
Anonymous | TrustRadius Reviewer

Webgility

  • Ensures 100% accuracy when downloading customer provided data
  • Quick sync to our Quickbooks accounting software
  • Allows us to work in a hosted environment
Mark Testere | TrustRadius Reviewer

Cons

Solid Commerce

  • As their company grew and our e-commerce department grew, Solid Commerce lacked in customer service.
  • At one point we could see a high turnover rate of Solid Commerce employees, leading to a disconnect for customers.
  • We had a hard time functioning with other external tools like ShipWorks, ShipStation, our DMS, even uploading using excel files became unreliable.
  • We ended our relationship with Solid Commerce less then a year ago because we could not rely on their automation and communication. They knew this for months before we decided to terminate the relationship.
Anonymous | TrustRadius Reviewer

Webgility

  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham | TrustRadius Reviewer

Alternatives Considered

Solid Commerce

ChannelAdvisor is a step up in building our e-commerce business. They have met our communication and customer service needs. They work with our other tools like e-Desk and ShipStation reliably. However, that step up comes with additional costs. ChannelAdvisor is an investment that is higher then Solid Commerce. However, we are about 10 months in and not once have we lost connection with ShipStation or not been able to print pick tickets
Anonymous | TrustRadius Reviewer

Webgility

Wegility was already in place when I started with the company. However, I have chosen to keep using it because of the ease of use as well as how well it works and how well it is supported by Webgility help desk. I also find it to be cost effective for our company. A total win-win.
Ashley Kumbier, CPA | TrustRadius Reviewer

Return on Investment

Solid Commerce

  • They helped us grow significantly from a small e-comm business to almost triple our size in four years.
  • They led us to know where our breaking points are in a same day service oriented environment.
  • They have great segmentation of SKUs and different pricing options of SKUs.
  • They did have some creative thinkers to help their customers but I wouldn't know if they are still there.
Anonymous | TrustRadius Reviewer

Webgility

  • We do not have to manually enter data.
  • All inventory items are perfectly accurate.
  • All pricing is perfectly accurate, allowing us to better analyze margins.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Solid Commerce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Solid Commerce Editions & Modules

Additional Pricing Details

Webgility

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 15/mo

Webgility Editions & Modules

On-premise Edition
Advanced$199/mo (Billed Annually)1
Premium$249/mo (Billed Annually)2
  1. Pro Plan plus: List New Products | Pricing Manager AND MORE
  2. Advanced Plan plus: Dropshipping | Purchase Orders AND MORE
SaaS Edition
Starter$15/mo (Billed Annually)1
Lite$39/mo (Billed Annually)2
Pro$79/mo (Billed Annually)3
  1. Monthly Orders - Up to 100
  2. Monthly Orders - Up to 1,000
  3. Lite Plan plus: Inventory Sync | Analytics
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Solid Commerce
4.0
Webgility
2.6

Add comparison