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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Sophos Email

    Score9.1 out of 10
    N/ASophos Email is presented as Predictive Cloud Email Security Powered by Artificial Intelligence designed to block spam and malware, as well as protect employees and block phishing attempts.N/A

    Zoho Mail

    Score9.2 out of 10
    N/AZoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

    $1

    per user/per month

    Pricing
    Sophos EmailZoho Mail
    Editions & Modules
    No answers on this topic
    Mail Lite
    $1
    per user/per month
    Workplace
    $3
    per user/per month
    Mail Premium
    $4
    per user/per month
    Offerings
    Pricing Offerings
    Sophos EmailZoho Mail
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Sophos EmailZoho Mail
    Considered Both Products
    Sophos
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    18 Answers
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    95%
    Delivers good value for the price
    18 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    18 Answers
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    17 Answers
    71%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Sophos EmailZoho Mail
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Sophos Email and Zoho Mail
    Feature
    Sophos Email
    9.2
    21 Ratings
    9% above category average
    Zoho Mail
    8.5
    7 Ratings
    1% above category average
    Anti-malware9.521 Ratings9.57 Ratings
    Customizability9.021 Ratings9.17 Ratings
    Data Loss Protection9.018 Ratings7.96 Ratings
    Threat Detection10.020 Ratings7.06 Ratings
    Sandboxing9.016 Ratings6.53 Ratings
    End-to-End Encryption9.018 Ratings10.06 Ratings
    Management Tools9.021 Ratings9.57 Ratings
    Best Alternatives
    Sophos EmailZoho Mail
    Small Businesses
    Zoho Mail
    Score9.2 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Sophos EmailZoho Mail
    Likelihood to Recommend
    9.0
    (24 ratings)
    8.5
    (7 ratings)
    Likelihood to Renew
    1.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (11 ratings)
    8.9
    (2 ratings)
    Support Rating
    2.8
    (11 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Sophos EmailZoho Mail
    Likelihood to Recommend
    Sophos
    Sophos Email is ideal for protecting business email from advanced threats. It comes with features that make it easy to detect and block email threats, such as spam, phishing, ransomware, and data leaks. In addition, Sophos Email is ideal for email encryption and helps train teams to identify phishing threats.
    Incentivized
    Read full review
    Zoho
    If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
    Incentivized
    Read full review
    Pros
    Sophos
    • We could customize it to have a certain level of workflow. We manage to enforce certain email (based on key-phrases) to be quarantined before send it to the recipient. And the email needs to be approved (manually) before being released.
    • For certain type (using regex) of email, we will encrypt it if it's sent outside our organization domain.
    • Scalable
    Incentivized
    Read full review
    Zoho
    • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
    • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
    Incentivized
    Read full review
    Cons
    Sophos
    • I would love to see tips integrated into the user interface from the management side to allow for easier dissection of email headers. This would allow lower level admins that may work at smaller companies to better understand the information presented.
    Incentivized
    Read full review
    Zoho
    • It does allow for notifications for various things, but I am not sure where to turn them all off
    • It only counts to 9 the unread email alert, then says 9+
    • Overall I don't think there is much they need to work on.
    Incentivized
    Read full review
    Likelihood to Renew
    Sophos
    It was easy to use and easy to implement. You don't need previous knowledge on the products, after we got this up and running, it took us hours to put everything together. The transition was easy and seamless.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Sophos
    It's mostly great and for policies and features, it does everything we would ask it to and more. The only thing keeping it from being a 10 is the lack of granularity in the reporting, which is actually an issue within Sophos Central as a whole. The ability to drill down from dashboards into accurate, detailed data would be very helpful at times.
    Incentivized
    Read full review
    Zoho
    It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
    Incentivized
    Read full review
    Support Rating
    Sophos
    Support is slow to respond. They call back outside of normal business hours despite clearly being advised when they should call. They try to BS you that the platform is working properly although there is hard evidence to the contrary. Once you get to senior level of support they agree that the product is incapable of performing properly in its current iteration.
    Read full review
    Zoho
    I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
    Incentivized
    Read full review
    Alternatives Considered
    Sophos
    Many other solutions are a complicated setup and take a lot of time for the configuration. With Sophos email we were setup and seeing data/emails within an hour. As I have described the ease of use from a high-level for someone like me a Director just peeking into the system or an analyst that can do a deep dive is one of the best users interfaces I have seen for any product.
    Incentivized
    Read full review
    Zoho
    Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
    Read full review
    Return on Investment
    Sophos
    • AI-powered email threat prevention ensures that no threats reach our email system, preventing data contamination.
    • The BEC defense ensures our business reputation remain in place.
    • URL protection protects our users from clicking on malicious links that would otherwise compromise our email systems.
    • Ability to encrypt emails keeps our email data secure which a plus.
    Incentivized
    Read full review
    Zoho
    • It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
    • Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
    • Allows you to manage and store internal and external communications
    Incentivized
    Read full review
    ScreenShots

    Zoho Mail Screenshots

    Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat