Sophos UTM vs. Twingate

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

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The product as well as the admin panel is getting richer. Would love port-level access control as well as some more analytics in the admin panel. From what I hear, the team is actively working on it

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

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• Easy access management for cloud resources, better security than VPN or IP allow lists
• 2FA via Google Login or OKTA
• Easy to onboard external team members (contractors, partners, clients, etc)
• Was easily approved by my partner security teams to use alongside their VPN client with no conflicts.
• Zero-trust security is a must-have feature these days!
• You pay for User, not Client or Resources--easy to roll out to all devices used by your users.
• No more hassle of maintaining IP allow lists for WFH/remote teams

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

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• Windows installation had a small glitch, customer support helped quickly resolve the issue

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

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For the end-user, it is essentially an on-off switch integrated with our Identify Protection Solution

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

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Support team understood my challenge and was able to influence product direction to expedite support for my features - A+!

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

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• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

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• The ROI has been immediate especially since we are all working remotely during the COVID-19 situation.