Spiceworks Help Desk vs. Tivoli Asset Management for IT (Discontinued)
Spiceworks Help Desk vs. Tivoli Asset Management for IT (Discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Spiceworks Help Desk | N/A | Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based… | N/A | |
Tivoli Asset Management for IT (Discontinued) | N/A | IBM's Tivoli Asset Management for IT reached end of life (EOL) in 2015. | N/A |
Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |
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Top Pros | ||
Top Cons |
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Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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IT Asset Management |
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Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ConnectWise RMM Score 7.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | ManageEngine ServiceDesk Plus Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |
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Likelihood to Recommend | 8.8 (82 ratings) | 8.0 (1 ratings) |
Likelihood to Renew | 10.0 (29 ratings) | - (0 ratings) |
Usability | 8.6 (8 ratings) | - (0 ratings) |
Availability | 10.0 (3 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.7 (26 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (7 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Spiceworks Help Desk | Tivoli Asset Management for IT (Discontinued) | |
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Likelihood to Recommend | Spiceworks Ziff Davis | Discontinued Products |
Pros | Spiceworks Ziff Davis | Discontinued Products |
Cons | Spiceworks Ziff Davis | Discontinued Products |
Likelihood to Renew | Spiceworks Ziff Davis | Discontinued Products No answers on this topic |
Usability | Spiceworks Ziff Davis | Discontinued Products No answers on this topic |
Reliability and Availability | Spiceworks Ziff Davis | Discontinued Products No answers on this topic |
Support Rating | Spiceworks Ziff Davis | Discontinued Products No answers on this topic |
Implementation Rating | Spiceworks Ziff Davis | Discontinued Products No answers on this topic |
Alternatives Considered | Spiceworks Ziff Davis | Discontinued Products |
Return on Investment | Spiceworks Ziff Davis | Discontinued Products |
ScreenShots |