What users are saying about
7 Ratings
374 Ratings
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Score 8.9 out of 100
7 Ratings
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Score 8 out of 100

Feature Set Ratings

    Security Information and Event Management (SIEM)

    9.0

    Splunk Enterprise

    90%

    Retrace

    Feature Set Not Supported
    N/A
    Splunk Enterprise ranks higher in 13/13 features

    Centralized event and log data collection

    9.4
    94%
    50 Ratings
    N/A
    0 Ratings

    Correlation

    9.8
    98%
    49 Ratings
    N/A
    0 Ratings

    Event and log normalization/management

    9.6
    96%
    98 Ratings
    N/A
    0 Ratings

    Deployment flexibility

    9.5
    95%
    46 Ratings
    N/A
    0 Ratings

    Integration with Identity and Access Management Tools

    9.2
    92%
    46 Ratings
    N/A
    0 Ratings

    Custom dashboards and workspaces

    9.8
    98%
    100 Ratings
    N/A
    0 Ratings

    Host and network-based intrusion detection

    8.0
    80%
    35 Ratings
    N/A
    0 Ratings

    Data integration/API management

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Behavioral analytics and baselining

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Rules-based and algorithmic detection thresholds

    9.5
    95%
    2 Ratings
    N/A
    0 Ratings

    Response orchestration and automation

    7.0
    70%
    2 Ratings
    N/A
    0 Ratings

    Reporting and compliance management

    9.5
    95%
    2 Ratings
    N/A
    0 Ratings

    Incident indexing/searching

    9.0
    90%
    2 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Splunk Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.3

    Splunk Enterprise

    93%
    67 Ratings
    7.3

    Retrace

    73%
    3 Ratings

    Likelihood to Renew

    10.0

    Splunk Enterprise

    100%
    17 Ratings

    Retrace

    N/A
    0 Ratings

    Usability

    9.0

    Splunk Enterprise

    90%
    3 Ratings

    Retrace

    N/A
    0 Ratings

    Availability

    10.0

    Splunk Enterprise

    100%
    2 Ratings

    Retrace

    N/A
    0 Ratings

    Support Rating

    8.4

    Splunk Enterprise

    84%
    33 Ratings
    7.3

    Retrace

    73%
    2 Ratings

    Implementation Rating

    9.0

    Splunk Enterprise

    90%
    4 Ratings

    Retrace

    N/A
    0 Ratings

    Product Scalability

    9.1

    Splunk Enterprise

    91%
    1 Rating

    Retrace

    N/A
    0 Ratings

    Likelihood to Recommend

    Splunk Enterprise

    Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
    Kuntal Das | TrustRadius Reviewer

    Retrace

    If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
    Anonymous | TrustRadius Reviewer

    Pros

    Splunk Enterprise

    • Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
    • Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
    • Dashboards provide insights into historical data
    • Love how Splunk indexes all of the data and provides keys to search on
    Pooja Gada | TrustRadius Reviewer

    Retrace

    • It combines code profiling with application logger.
    • It is safe for production usage.
    Anonymous | TrustRadius Reviewer

    Cons

    Splunk Enterprise

    • At times some queries can run slowly if indices are not on a portion of the query you use.
    • Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
    • Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
    • Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.
    Anonymous | TrustRadius Reviewer

    Retrace

    • Need to improve their mobile support
    • Documentation improvment
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Splunk Enterprise

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Splunk Enterprise Editions & Modules

    Additional Pricing Details

    Retrace

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $0 Customer number of traces and logs

    Retrace Editions & Modules

    Edition
    Essentials$991
    Standard249+2
    EnterpriseCustom3
    1. up to 3 servers, 500,000 traces, and 1,000,000 logs
    2. 2,000,000+ traces and 5,000,000+ logs
    3. Customer number of traces and logs
    Additional Pricing Details
    Pricing is based on trace and log usage.

    Likelihood to Renew

    Splunk Enterprise

    Splunk Enterprise 10.0
    Based on 17 answers
    We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.
    Anonymous | TrustRadius Reviewer

    Retrace

    No score
    No answers yet
    No answers on this topic

    Usability

    Splunk Enterprise

    Splunk Enterprise 9.0
    Based on 3 answers
    You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
    Kenneth Taitingfong | TrustRadius Reviewer

    Retrace

    No score
    No answers yet
    No answers on this topic

    Reliability and Availability

    Splunk Enterprise

    Splunk Enterprise 10.0
    Based on 2 answers
    When properly setup and configured, Splunk is extremely reliable.
    Anonymous | TrustRadius Reviewer

    Retrace

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Splunk Enterprise

    Splunk Enterprise 8.4
    Based on 33 answers
    Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.
    Anonymous | TrustRadius Reviewer

    Retrace

    Retrace 7.3
    Based on 2 answers
    Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Splunk Enterprise

    Splunk Enterprise 9.0
    Based on 4 answers
    Smooth without too many major issues.
    Anonymous | TrustRadius Reviewer

    Retrace

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Splunk Enterprise

    I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.
    Anonymous | TrustRadius Reviewer

    Retrace

    APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
    Anonymous | TrustRadius Reviewer

    Scalability

    Splunk Enterprise

    Splunk Enterprise 9.1
    Based on 1 answer
    Splunk can scale in to the petabyte per day range which of course is awesome
    Rick Yetter | TrustRadius Reviewer

    Retrace

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    Splunk Enterprise

    • Overall very positive. It has provided visibility to what is going on within our network.
    • One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
    • In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.
    Anonymous | TrustRadius Reviewer

    Retrace

    • We shorten the time we fix app issues
    • We spend a lot less time digging through data
    • We can be proactive and see issues as they are trending before the completely explode
    • I have APM on all production servers so I can catch issues as they happen
    • I no longer get 2000 email on an issue but rather one full of data
    Anonymous | TrustRadius Reviewer

    Screenshots

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