What users are saying about
374 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 374 reviews and ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 7 reviews and ratings
Feature Set Ratings
Security Information and Event Management (SIEM)

9.0
Splunk Enterprise
90%

Retrace
Feature Set Not Supported
N/A
Splunk Enterprise ranks higher in 13/13 features
Splunk Enterprise ranks higher in 13/13 features
Centralized event and log data collection

9.4
94%
50 Ratings

N/A
0 Ratings
Correlation

9.8
98%
49 Ratings

N/A
0 Ratings
Event and log normalization/management

9.6
96%
98 Ratings

N/A
0 Ratings
Deployment flexibility

9.5
95%
46 Ratings

N/A
0 Ratings
Integration with Identity and Access Management Tools

9.2
92%
46 Ratings

N/A
0 Ratings
Custom dashboards and workspaces

9.8
98%
100 Ratings

N/A
0 Ratings
Host and network-based intrusion detection

8.0
80%
35 Ratings

N/A
0 Ratings
Data integration/API management

9.0
90%
2 Ratings

N/A
0 Ratings
Behavioral analytics and baselining

7.5
75%
2 Ratings

N/A
0 Ratings
Rules-based and algorithmic detection thresholds

9.5
95%
2 Ratings

N/A
0 Ratings
Response orchestration and automation

7.0
70%
2 Ratings

N/A
0 Ratings
Reporting and compliance management

9.5
95%
2 Ratings

N/A
0 Ratings
Incident indexing/searching

9.0
90%
2 Ratings

N/A
0 Ratings
Attribute Ratings
- Splunk Enterprise is rated higher in 2 areas: Likelihood to Recommend, Support Rating
Likelihood to Recommend

9.3
Splunk Enterprise
93%
67 Ratings

7.3
Retrace
73%
3 Ratings
Likelihood to Renew

10.0
Splunk Enterprise
100%
17 Ratings

Retrace
N/A
0 Ratings
Usability

9.0
Splunk Enterprise
90%
3 Ratings

Retrace
N/A
0 Ratings
Availability

10.0
Splunk Enterprise
100%
2 Ratings

Retrace
N/A
0 Ratings
Support Rating

8.4
Splunk Enterprise
84%
33 Ratings

7.3
Retrace
73%
2 Ratings
Implementation Rating

9.0
Splunk Enterprise
90%
4 Ratings

Retrace
N/A
0 Ratings
Product Scalability

9.1
Splunk Enterprise
91%
1 Rating

Retrace
N/A
0 Ratings
Likelihood to Recommend
Splunk Enterprise
Pros: Splunk is very well suited if you have multiple log sources of related data. All of them can be correlated and tasks can be automated based on the requirement. Other than alerts, Splunk can also run a specific script of your choice, based on some defined conditions. Cons: If you have a few logs but a large number of log sources, Splunk can be very expensive.
Security Analyst
University of Colorado DenverHigher Education, 5001-10,000 employees
Retrace
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesPros
Splunk Enterprise
- Real-time + Scheduled alerts - i-e you can set up alerts which are actively monitoring your logs
- Pretty good response time for search results. With our key/value logging, Splunk makes it blazing fast to query the data.
- Dashboards provide insights into historical data
- Love how Splunk indexes all of the data and provides keys to search on
Engineering Tech Lead
Qventus, IncHospital & Health Care, 51-200 employees
Retrace
- It combines code profiling with application logger.
- It is safe for production usage.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesCons
Splunk Enterprise
- At times some queries can run slowly if indices are not on a portion of the query you use.
- Setup time initially can be difficult if your logs aren't stored in common locations or in a common way to write the log.
- Ability to ingest logs from different locations without having to change code to put logs in a certain place (pro and con).
- Searches can be a bit more difficult to look through if your log isn't pulled in a manner that is easy to read through splunk.

Verified User
Engineer in Engineering
Computer Software Company, 201-500 employeesRetrace
- Need to improve their mobile support
- Documentation improvment

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employeesPricing Details
Splunk Enterprise
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Splunk Enterprise Editions & Modules
—
Additional Pricing Details
—Retrace
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Customer number of traces and logs
Retrace Editions & Modules
Edition
Essentials | $991 |
---|---|
Standard | 249+2 |
Enterprise | Custom3 |
- up to 3 servers, 500,000 traces, and 1,000,000 logs
- 2,000,000+ traces and 5,000,000+ logs
- Customer number of traces and logs
Additional Pricing Details
Pricing is based on trace and log usage.Likelihood to Renew
Splunk Enterprise
Splunk Enterprise 10.0
Based on 17 answers
We are using Splunk extensively in our projects and we have recently upgraded to Splunk version 6.0 which is quite efficient and giving expected results. We keep track of updates and new features Splunk introduces periodically and try to introduce those features in our day to day activities for improvement in our reporting system and other tasks.

Verified User
Consultant in Information Technology
Retail Company, 10,001+ employeesRetrace
No score
No answers yet
No answers on this topic
Usability
Splunk Enterprise
Splunk Enterprise 9.0
Based on 3 answers
You can literally throw in a single word into Splunk and it will pull back all instances of that word across all of your logs for the time span you select (provided you have permission to see that data). We have several users who have taken a few of the free courses from Splunk that are able to pull data out of it everyday with little help at all.
Splunk Architect / Engineer
CRGT Inc.Information Technology and Services, 1001-5000 employees
Retrace
No score
No answers yet
No answers on this topic
Reliability and Availability
Splunk Enterprise
Splunk Enterprise 10.0
Based on 2 answers
When properly setup and configured, Splunk is extremely reliable.

Verified User
Engineer in Other
Computer Software Company, 1001-5000 employeesRetrace
No score
No answers yet
No answers on this topic
Support Rating
Splunk Enterprise
Splunk Enterprise 8.4
Based on 33 answers
Splunk maintains a well resourced support system that has been consistent since we purchased the product. They help out in a timely manner and provide expert level information as needed. We typically open cases online and communicate when possible via e-mail and are able to resolve most issues with that method.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 201-500 employeesRetrace
Retrace 7.3
Based on 2 answers
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.

Verified User
Employee in Information Technology
Information Technology and Services Company, 10,001+ employeesImplementation Rating
Splunk Enterprise
Splunk Enterprise 9.0
Based on 4 answers
Smooth without too many major issues.

Verified User
Consultant in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesRetrace
No score
No answers yet
No answers on this topic
Alternatives Considered
Splunk Enterprise
I wanted to learn a new language that I can quickly master and implement. Splunk is easy, fun to use and best of all, it can be developed in hours not days or weeks. Splunk is fundamentally a programming language that is minimal but yet powerful enough to collect, analyze and visualize data.

Verified User
Professional in Information Technology
Investment Management Company, 1001-5000 employeesRetrace
APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.

Verified User
Employee in Information Technology
Industrial Automation Company, 201-500 employeesScalability
Splunk Enterprise
Splunk Enterprise 9.1
Based on 1 answer
Splunk can scale in to the petabyte per day range which of course is awesome
Regional Director
ePlus inc.Information Technology and Services, 501-1000 employees
Retrace
No score
No answers yet
No answers on this topic
Return on Investment
Splunk Enterprise
- Overall very positive. It has provided visibility to what is going on within our network.
- One drawback is the time it takes to get up to speed with the application, but this is up to the user, and Splunk education is excellent.
- In my field, IT Security, there are few other friends to have in your back pocket better than Splunk. They are just that good.

Verified User
Manager in Information Technology
Higher Education Company, 501-1000 employeesRetrace
- We shorten the time we fix app issues
- We spend a lot less time digging through data
- We can be proactive and see issues as they are trending before the completely explode
- I have APM on all production servers so I can catch issues as they happen
- I no longer get 2000 email on an issue but rather one full of data

Verified User
Manager in Engineering
Computer Software Company, 1001-5000 employees