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Splunk IT Service Intelligence (ITSI) vs. VuNet Systems

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A

    VuNet Systems

    Score8.7 out of 10
    N/AVuNet Systems headquartered in Bangalore offers an AIOps platform that aims to connect user experience, customer journeys, business transactions, infrastructure and IT operations, and is designed to provide a comprehensive bird’s eye view of the IT operations to derive real time business and operational insights on the platform.N/A
    Pricing
    Splunk IT Service Intelligence (ITSI)VuNet Systems
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Splunk IT Service Intelligence (ITSI)VuNet Systems
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Splunk IT Service Intelligence (ITSI)VuNet Systems
    Considered Both Products
    Cisco
    No answer on this topic
    VuNet Systems
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    24 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    15 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    20 Answers
    No answers on this topic
    Best Alternatives
    Splunk IT Service Intelligence (ITSI)VuNet Systems
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    DX Spectrum
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    User Ratings
    Splunk IT Service Intelligence (ITSI)VuNet Systems
    Likelihood to Recommend
    10.0
    (28 ratings)
    8.9
    (4 ratings)
    Likelihood to Renew
    8.2
    (2 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    8.2
    (4 ratings)
    Support Rating
    8.9
    (2 ratings)
    8.2
    (4 ratings)
    User Testimonials
    Splunk IT Service Intelligence (ITSI)VuNet Systems
    Likelihood to Recommend
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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    VuNet Systems
    I definitely [recommend] VuNet Systems for the following. 1. Richness of reports. 2. Ease of use. 3. Strong support team. 4. Flexibility in changing the product road map according to our requirements. 5. Acknowledging and Appreciating our feedback. 6. Improving and prioritizing the product features. 7. Brings confidence and confirmations to the decisions.
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    Pros
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    VuNet Systems
    • VuNet understands the customers requirement very well.
    • They have completed every requirement before the given deadlines.
    • Great customer communication and project tracking is good.
    • Overall, VuNet provides an excellent service and their product is also great.
    Read full review
    Cons
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    VuNet Systems
    • Some of the items being worked on in the roadmap include automated discovery, improved correlation and automated resolution of incidents.
    • VuNet Systems platform does not provide code level visibility. They are not in this space.
    Read full review
    Likelihood to Renew
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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    VuNet Systems
    No answers on this topic
    Usability
    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    VuNet Systems
    VuNet Systems is very easy to use and it's helping the business team to performance their data analysis work without dependent on IT team.
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    Support Rating
    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    VuNet Systems
    VuNet team architects fit for purpose solution for the landscape. The tool configuration and project execution is smooth. More the data you provide better you can exploit the feature functionality of VuNet. Be prepared to invest right amount of time during the data discovery and design phase. One needs to spend time in the type of report configuration, choosing the type of metrics required. Structure the support contract till the tool is adopted by your workforce.
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    Alternatives Considered
    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
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    VuNet Systems
    No answers on this topic
    Return on Investment
    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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    VuNet Systems
    • We can say it had a very positive impact if we are speaking in terms of ROI. As the result that we got for the time and efforts invested in implementing VuNet in our organization is really great.
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