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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    TIBCO® BPM Enterprise

    Score8 out of 10
    N/ATIBCO ActiveMatrix BPM is a business process management platform with capabilities for process automation, process documentation, human capital management, process patterns, and predictive operations analytics.N/A
    Pricing
    Square 9 SoftworksTIBCO® BPM Enterprise
    Editions & Modules
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    No answers on this topic
    Offerings
    Pricing Offerings
    Square 9 SoftworksTIBCO® BPM Enterprise
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional DetailsOffered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    Square 9 SoftworksTIBCO® BPM Enterprise
    Considered Both Products
    Square 9 Softworks
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    68 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    68 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    48 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    50 Answers
    No answers on this topic
    Features
    Square 9 SoftworksTIBCO® BPM Enterprise
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Square 9 Softworks and TIBCO® BPM Enterprise
    Feature
    Square 9 Softworks
    -
    Ratings
    TIBCO® BPM Enterprise
    7.3
    10 Ratings
    6% below category average
    Dashboards00 Ratings7.010 Ratings
    Standard reports00 Ratings7.08 Ratings
    Custom reports00 Ratings8.07 Ratings
    Process Engine
    Comparison of Process Engine features of Square 9 Softworks and TIBCO® BPM Enterprise
    Feature
    Square 9 Softworks
    -
    Ratings
    TIBCO® BPM Enterprise
    8.1
    17 Ratings
    3% below category average
    Process designer00 Ratings10.015 Ratings
    Process simulation00 Ratings7.911 Ratings
    Business rules engine00 Ratings9.513 Ratings
    SOA support00 Ratings8.015 Ratings
    Process player00 Ratings6.79 Ratings
    Support for modeling languages00 Ratings8.012 Ratings
    Form builder00 Ratings8.015 Ratings
    Model execution00 Ratings7.015 Ratings
    Collaboration
    Comparison of Collaboration features of Square 9 Softworks and TIBCO® BPM Enterprise
    Feature
    Square 9 Softworks
    -
    Ratings
    TIBCO® BPM Enterprise
    7.0
    10 Ratings
    17% below category average
    Social collaboration tools00 Ratings7.010 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Square 9 Softworks and TIBCO® BPM Enterprise
    Feature
    Square 9 Softworks
    -
    Ratings
    TIBCO® BPM Enterprise
    10.0
    12 Ratings
    21% above category average
    Content management00 Ratings10.012 Ratings
    Best Alternatives
    Square 9 SoftworksTIBCO® BPM Enterprise
    Small Businesses
    M‑Files
    Score8.9 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Bonita Platform
    Score4 out of 10
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square 9 SoftworksTIBCO® BPM Enterprise
    Likelihood to Recommend
    9.3
    (75 ratings)
    8.0
    (18 ratings)
    Likelihood to Renew
    4.9
    (7 ratings)
    8.0
    (1 ratings)
    Usability
    8.0
    (6 ratings)
    8.0
    (2 ratings)
    Availability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    7.9
    (26 ratings)
    8.0
    (1 ratings)
    In-Person Training
    7.3
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (3 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Square 9 SoftworksTIBCO® BPM Enterprise
    Likelihood to Recommend
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Cloud Software Group
    TIBCO BPM Enterprise allows integration with Corporate LDAP and at the same time define Role Based Access Control which helps in authentication and authorization of the users. It supports both default database and custom database. Drag and drop feature allows easy and faster way to do the development. It has support for deployment from design studio and scripted deployment as well. TIBCO BPM Enterprise has a wide range of plugins for development.
    Incentivized
    Read full review
    Pros
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cloud Software Group
    • Workspace and Openspace Console that offers a powerful method for troubleshooting and viewing the routing within a process
    • Easy representation of the corporate organization
    • Powerful IDE to design a business process as a TIBCO Business Studio BPM Edition
    • Testing and Debugging
    Incentivized
    Read full review
    Cons
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Cloud Software Group
    • A little bit too conservative. Not really anything leading edge. [Tibco] has plenty of customers, and that means they will probably be around forever, but [product enhancements] seem to be more [abundant in competitor product offerings].
    • It would be great to have some pre-defined themes. Pie chart labels - it would be great to get more options for sizing and placement.
    • I find it hard to trust the online portal too much. I doubt the security that is offered by this software.
    Incentivized
    Read full review
    Likelihood to Renew
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Usability
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Cloud Software Group
    TIBCO BPM Enterprise can be integrated with other technologies like React UI which can be used to customize front end and TIBCO Business Works for processing. Services created in TIBCO BPM Enterprise can be exposed to REST which can be shared as API to external systems. Users can be created and modifies very easily using out of the box TIBCO BPM Openspace and Workspace. Events can be customized and this data can be used to generate reports.
    Incentivized
    Read full review
    Reliability and Availability
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Cloud Software Group
    No answers on this topic
    Performance
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Cloud Software Group
    No answers on this topic
    Support Rating
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    Cloud Software Group
    Because our support team is always available also for development suggestions.
    Incentivized
    Read full review
    In-Person Training
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Cloud Software Group
    No answers on this topic
    Implementation Rating
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Cloud Software Group
    For BPM we looked at some IBM products suites, BPM Online, Oracle products and Pega Systems. The decision to go with AMX BPM was based on the evaluation by the software architect team and the cost of acquiring the TIBCO suites.
    Incentivized
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    Scalability
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Cloud Software Group
    No answers on this topic
    Return on Investment
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    Cloud Software Group
    • In order to create a BPM management, you need to make a very solid data management model, which becomes very important in its reuse
    • The business process is very often unconnected with the implementation logic and therefore plays in favor of the re-usability of the software
    • Large customization at log level for which managing these tools can be handled minimizing effort
    Incentivized
    Read full review
    ScreenShots

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.

    TIBCO® BPM Enterprise Screenshots

    Screenshot of TIBCO BPM Enterprise Login ScreenScreenshot of Work Manager UIScreenshot of Operational Monitoring dashboardScreenshot of Organization Browser