Square Appointments vs. Tracksmart

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Square Appointments
Score 10.0 out of 10
N/A
Square headquartered in San Francisco, California offers Square Appointments, appointment scheduling software. The software is based on technology acquired with BookFresh in February 2014.
$29
per month per location
Tracksmart
Score 1.0 out of 10
Small Businesses (1-50 employees)
Tracksmart is a time and attendance option from the small Florida company of the same name.N/A
Pricing
Square AppointmentsTracksmart
Editions & Modules
Free
$0
Plus
$29
per month per location
Premium
$69
per month per location
Attendance - Coretrack
$169.00 ($21.95)
billed annually (billed monthly)
Scheduling - Basic
$264 ($24)
billed annually (billed monthly)
TimeClock - Basic
$264 ($24)
billed annually (billed monthly)
Attendance - Flextrack
$269.00 ($31.95)
billed annually (billed monthly)
Attendance - Powertrack
$369.00 ($41.95)
billed annually (billed monthly)
Scheduling - Plus
$528 ($49)
billed annually (billed monthly)
TimeClock - Plus
$528 ($49)
billed annually (billed monthly)
Scheduling - Premium
$768 ($69)
billed annually (billed monthly)
TimeClock - Premium
$768 ($69)
billed annually (billed monthly)
Scheduling - Enterprise
$1,068 ($99)
billed annually (billed monthly)
TimeClock - Enterprise
$1,068 ($89)
billed annually (billed monthly)
Offerings
Pricing Offerings
Square AppointmentsTracksmart
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Square AppointmentsTracksmart
Best Alternatives
Square AppointmentsTracksmart
Small Businesses
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Score 9.9 out of 10
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Score 8.8 out of 10
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.0 out of 10
Enterprises
Zoom Workplace
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Score 8.4 out of 10
Zoho People
Zoho People
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Square AppointmentsTracksmart
Likelihood to Recommend
9.1
(7 ratings)
1.0
(4 ratings)
Support Rating
10.0
(3 ratings)
9.0
(1 ratings)
User Testimonials
Square AppointmentsTracksmart
Likelihood to Recommend
Block, Inc (Square)
Great for booking and managing appointments. This software is very user-friendly due to its simplicity. The interface is intuitive and easy to use for all ages. The only time this software may not be appropriate might be with someone who is managing their calendar manually and not using a software solution at all.
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ComplyRight
I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
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Pros
Block, Inc (Square)
  • Square had good interoperability with Google Calendar, so all of our calendars were in sync.
  • Square Appointments we easy to use for clients, and with a few Luddite exceptions, worked flawlessly.
  • Square Appointments made it easy to schedule appointments without having multiple email messages or play phone tag with anyone.
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ComplyRight
  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
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Cons
Block, Inc (Square)
  • Additional functionality: real-time availability calendar to customers
  • Not redirect away from our site to Square
  • Additional functionality: Ability for customers to add up sales when checking out
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ComplyRight
  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
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Support Rating
Block, Inc (Square)
  • Square Appointment is excellent at support! I have had several calls with them, and not one time have they dropped the ball, leaving me frustrated without a solution — not one time.
  • The community forum in Square Appointment can answer most of the questions, but if I have had real issues, I am always able to talk to a person. That is very valuable to me as a customer.
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ComplyRight
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
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Alternatives Considered
Block, Inc (Square)
Though office can offer a lot of appointment base tasks. Square appointments seem to help keep track, with a more direct approach. It helps to declutter integrations and information, that can often get missed and feel to convoluted. It's approach is more specific in handling appointment needs and scheduling. We would recommend it.
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ComplyRight
Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
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Return on Investment
Block, Inc (Square)
  • Ease of scheduling brings in more appointments
  • Must have a card on system to schedule and prepay for an appointment
  • Offers multiple types of appointments
  • Cancellation fees
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ComplyRight
  • Loss of company data
  • Creation of stress within organization
  • In my experience, complete mess
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ScreenShots

Tracksmart Screenshots

Screenshot of Attendance Tracking CalendarScreenshot of Supervisor Dashboard