Pros and Cons at a glance
May 28, 2019

Pros and Cons at a glance

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Tracksmart

Our organization uses Tracksmart to track employee's attendance, e.i vacation, sick-day, personal day, PTO, etc. for a little over 3 years. It uses the platform across the whole organization.
  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
  • The app "Attendance" doesn't allow the employee to change or edit a submitted request. For edit and changes, the employee has to go to the website platform before the request is approved.
  • Their app "Attendance" can be improved to include other features that you're able to use in their website such as filtering employees attendance taken.
  • The system has allowed me to save time as the HR administrator by avoiding misunderstandings with staff because it keeps a good track record of the days taken.
  • It saves the organization money as it allows the HR administrator to focus on important employee matters rather than attendance.
  • The system is simple and easy to use and does the job really well.
Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
The system is great for attendance. It is also good for employee's time tracking, however, this feature works well for an organization that pays on a per hourly basis.