Square Invoices vs. TIS (Treasury Intelligence Solutions)

Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.

Incentivized

With this robust treasury tool it is very easy to increase the speed of financial operations with, for example, outgoing payments and cash flow analysis management. Liquidity is not a problem thanks to Treasury Intelligence Solutions, we are confident in this tool to fulfill the most important operations of outgoing payments. I can also recommend it because it is very simple to use and it also has a very simple application.

Incentivized

• Very easy-to-use. Even non-technical users can very easily figure out how to send an invoice.
• Notifications of payment. You can see if the invoice has been viewed, and you can include attachments to the invoice (such as a contract)!
• Quick payouts straight to your bank account make life easy.
• Easy to use mobile app for on the go.

Incentivized

• Bank connectivity is as simple as it can be. Well designed making a complex process a little less complex than other providers.
• Transaction support across 15 countries has been Steller. Broad support for methods and formats and issues were resolved quickly.
• Solid systems interface make connecting with ERP and other systems relatively painless.
• As noted earlier, quite flexible for a hosted service.

• I wish there was a way to automatically calculate credit card processing fees based on an invoice's amount, and add that to the invoice

Incentivized

• User-friendliness in some areas could be improved. A function that explains buttons would be nice, similar to how it is in SAP with F1. But indeed you can find this on the support portal.
• It is missing the Business Discovery Manager. This will solve many questions, so I cannot complain if we are missing a critical dashboard part of TIS. The logic of Master data and download of the same is done nicely. I would like to build my own report with this, but we would be back to BDM functions.
• The BTM transaction monitor is its greatest strength, but also is a large jungle of entries. You can get lost in there. The deletion function should be upgraded if possible, [because] it's not the easiest to do a mass deletion.
• Filtering of accounts that need to be assigned to the BANK link. It's only a small thing but can be super annoying every time it selects the first bank entry by default.

Incentivized

Depends on stage of the project if it will be postponed in 2023. Se la vie. Will be happy to go on.

The main feature of usability is the outcome you get upon actions done. TIS is not complecated solution - it is rational and has most needed capabilites for cash management via multiple accounts in different jurisdictions. It works well for this task and evolutioning to the field of risk management to get all treasury job done well.

The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.

Incentivized

Offered support information in the portal (knowledge base articles) as well members of the support provides a very good service level.

Incentivized

The training addressed our needs.

Incentivized

The cloud connection meant less work for IT. The setup of the first 1000 accounts was very quick, so we went live after only 4 months.

I feel that for what it does, Square Invoices outperforms its competition. Because we have used the program for several years, we have seen how they continue to improve their service - making it user-friendly and accessible for a variety of needs. Other platforms are not as easy to set up, add items, and access funds after payment is received.

Incentivized

The implementation team is strong and supportive of your needs which was important. The solution fit the needs of company very well with many ERP systems and bank accounts. The company was continuing to improve its product based on customer feedback. Strong IT background at the top

Incentivized

• The fee for invoicing is extremely reasonable for how easy it is. At 2.75% per transaction, it's well worth it.
• I like that invoices can be printed and mailed or sent via email for easy online payment.
• I have a 100% collection rate on my invoices, and they are often paid within 24-48 hours of being sent, which saves me the time of chasing down checks, which can be especially cumbersome when I have multiple clients.

Incentivized

In terms of risk mitigation of course we can reduce the number of people having access to banking if not needed. With dedicated teams and less people with access to individual Bank portals. Before access to bank portals were necessary for all sorts of manual payments and exceptions if we really implement the 100% of functions and dont leave exceptions that risk mitigation can be achieved and efficiency at automated payment runs.

• At a large corporation with more than 60 entities and 400+ bank accounts, the savings and improvements are massive considering how time-consuming the manual work would be. I don't have any numbers to quote, unfortunately.
• We are now massively expanding our TIS with the full integration of automated payment runs. This has larger operational impacts, like the possible consolidation of banking and dedicated payment teams.

Incentivized