Good For What it Offers
September 07, 2020

Good For What it Offers

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Square Invoices

I run a service-based business, and we use Square Invoices for fixed-rate billing to clients. Some of our services allow clients to add on features, and we do not use Square for those types of contracts. Square receives the payments, sends reminders, automatically transfers the money to our bank account, and tracks sales.
  • Great layout and UI, both on the client end and ours. Clients always mention how easy it is.
  • Easy to replicate prior invoices
  • Auto deposit is quick and we've never had issues with it.
  • It would be great if clients could edit quantity or select add-ons via the the invoice.
  • Because we collect deposits, the sales graphs are weird when tracking when we collected money.
  • Affordable way to collect payment for services
The only time I had a problem was a false chargeback from a client. Square Invoices referenced our contract and ruled in my favor, and they did so in a timely manner. I sent them the contract and my email history with the client, and they quickly unfroze the amount of money.

Do you think Square Invoices delivers good value for the price?

Yes

Are you happy with Square Invoices's feature set?

Yes

Did Square Invoices live up to sales and marketing promises?

Yes

Did implementation of Square Invoices go as expected?

Yes

Would you buy Square Invoices again?

Yes

Square Invoices is the best service that I have found for what it does: it's easy to use, nice to look at, and never seems to go to spam or be lost by clients. Clients mention that the setup is easier than services my competitors use. You can even attach your contract to the invoice, which is wonderful in case there are questions later on. Unfortunately, not being able to have clients alter quantities or select add-ons means for half of my services, I have to use a different, inferior service.