What users are saying about
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Top Rated
89 Ratings
10 Ratings

Square POS

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Top Rated
89 Ratings
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Score 9.1 out of 100
10 Ratings
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Score 8.9 out of 100

Attribute Ratings

  • Vend is rated higher in 1 area: Support Rating
  • Square POS and Vend are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Square POS

90%
58 Ratings
9.0

Vend

90%
2 Ratings

Likelihood to Renew

10.0

Square POS

100%
2 Ratings

Vend

N/A
0 Ratings

Usability

9.6

Square POS

96%
9 Ratings

Vend

N/A
0 Ratings

Support Rating

8.8

Square POS

88%
27 Ratings
9.0

Vend

90%
1 Rating

Likelihood to Recommend

Square

Square POS is by far the easiest POS software to use at events and train additional team members on - even with temporary or first-time employees. It's easy to see how each event is doing in live time. It gives the event manager a real-time view of revenue earned. Its really easy to create/manage/delete users to keep the platform secure.
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Vend

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.
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Pros

Square

  • Mobile transactions (not like from a phone, but in terms of the ability to physically relocate rapidly).
  • Simple setup.
  • Generally uncomplicated pricing.
  • Widespread customer familiarity: because it's so regularly in use in our industry (musicians/entertainment professionals), people know and trust it in a way that you might not with a different provider.
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Vend

  • Retail sales
  • Inventory management
  • Sales and promotions
  • Reporting
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Cons

Square

  • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
  • The high percentage of fees taken from sales
  • The difficulty in changing default settings
  • The layout of the “website” you can create is truly a nightmare
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Vend

  • It would be nice to have alternate ways to adjust prices
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Pricing Details

Square POS

Starting Price

$0

Editions & Modules

Square POS editions and modules pricing
EditionModules
Square Point of SaleFree1
Each Transaction2.6% + $0.102
Square Reader for magstripe103
Square Reader for contactless and chip494
Square Stand for contactless and chip165
Square Terminal276
Square Register397

Footnotes

  1. none
  2. per transaction
  3. per each additional reader; first reader free
  4. per reader
  5. per month
  6. per month
  7. per 24 months

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Vend

Starting Price

Editions & Modules

Vend editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Square

    I don't really foresee anything being able to dislodge Square from our organization—we're not evangelists or anything like that—it's just the best solution we've found for our use case. Being able to quickly handle transactions from customers and then track all of those sales for analysis/bookkeeping later on.
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    Vend

    No answers on this topic

    Usability

    Square

    Once set up, Square POS is very easy to use. I feel it is a little too easy. Many other solutions have some layer of complexity to them but Square POS is pretty straightforward and this makes it the ideal POS solution in my opinion. If a solution can remove the barriers to use and allow end users to get on with their tasks without being slowed down, then it is a winner. This is what we were able to achieve with Square POS.
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    Vend

    No answers on this topic

    Support Rating

    Square

    An admission - I have NEVER had to use Square POS support. The system is seamless, it just works! I have never had any queries about how the system worked as everything is so clearly laid out. I have never had any problems with payments. If their support systems are anywhere near as good as their software, I think we'll be in good hands.
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    Vend

    Not much support needed but they were fast and helpful when it was.
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    Alternatives Considered

    Square

    We only used Square POS while we were getting set up with Authorize.Net. It isn't as flashy or recognized by the general public, but in our industry, that isn't a priority. We do very large transactions so the higher rates and fees from Square add up insanely quickly making the lower rates and fees from Authorize.Net the nail in Square's coffin for us.
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    Vend

    Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.
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    Return on Investment

    Square

    • The opportunity cost of waiting for payments and manually bringing them to a bank means that we don't have to visit our bank branch. That alone saves us several hours each month.
    • We can use ordinary computers and mobile devices with Square instead of paying for expensive software or terminals.
    • Our clients appreciate not having to process payments to us, and anything that helps our clients and makes them happy carries more import than I can explain in this space.
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    Vend

    • Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
    • The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.
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    Screenshots

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