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Great Middle Ground POS System!
March 23, 2022

Great Middle Ground POS System!

Heide Rembold | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Square POS

Currently, I use Square POS to track clients, send invoices, sell one-time services and keep track of the sales that my business does. The business problems the products address are communication with clients and to provide receipts/invoices they can use on their end of business finance purposes.

In the past, I’ve used it in restaurant settings with a more hands-on aspect to the product gallery, printing receipts, etc.
  • Offers a variety of products and services
  • Invoice design and layout is nice
  • Customizable options are nice
  • Too much going on for simple users. There are so many different apps and pages now that I get lost almost every time I log onto Square
  • The high percentage of fees taken from sales
  • The difficulty in changing default settings
  • The layout of the “website” you can create is truly a nightmare
  • Invoices
  • Customization of invoices/receipts
  • Product gallery
  • Negative: Honestly, it takes a lot off the top of sales I make, which is challenging for a small business.
  • Positive: it has made setting up invoices quick and simple, especially when they need to be recurring and/or have reminders sent. This has saved me time!
  • Positive: Being able to customise the invoices and receipts is great and adds a personal level to it.
Square is what I’m most used to and seems to be great for the cross between invoices, single sale items, and things in between. In comparison to Clover, I probably like them equally. In comparison to Honey Book, I appreciate the ease of setting Square up for as few sales a month I do (HoneyBook seems great for hundreds of clients but overwhelming for a few).

Do you think Square POS delivers good value for the price?

Yes

Are you happy with Square POS's feature set?

Yes

Did Square POS live up to sales and marketing promises?

Yes

Did implementation of Square POS go as expected?

Yes

Would you buy Square POS again?

Yes

Square was absolutely fantastic when I first started using it. Easy to set up, use, changing settings, and the like. It has evolved over the years, almost too much, to an insane amount of options, apps, settings, et cetera. I would like to see options for just utilizing specific parts, such as invoices, versus the entire system being set up for daily sales. It makes the tracking side of things a little wonky when you only send 2-5 invoices/month for larger projects. Overall, I like that it’s familiar to me, which is why I continue to use it.