Squaretalk vs. Twilio
Squaretalk vs. Twilio
Product | Rating | Most Used By | Product Summary | Starting Price |
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Squaretalk | N/A | Squaretalk (formerly Axiom) is a business communication and workflow optimization platform geared for inbound customer support and sales teams. Through integrations, Squaretalk aims to give BPOs all the tools they need to provide personalized service to clients worldwide, leveraging remote workers’ power by enabling them to work from anywhere. | N/A | |
Twilio | N/A | Twilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp. | $0 per min per participant |
Squaretalk | Twilio | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 1. Pay-as-you-go pricing: Simple usage-based pricing means you don’t get locked into big contracts. 2. Volume discounts: Discounts trigger as your usage grows, so you always get a fair price. 3. Start building today with free trial credit and full API access. | ||||||||||||||
More Pricing Information |
Squaretalk | Twilio | |
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Top Pros |
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Top Cons |
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Squaretalk | Twilio | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Squaretalk | Twilio | |
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Likelihood to Recommend | 8.4 (2 ratings) | 6.6 (70 ratings) |
Likelihood to Renew | - (0 ratings) | 8.1 (5 ratings) |
Usability | - (0 ratings) | 9.5 (10 ratings) |
Performance | - (0 ratings) | 7.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.7 (16 ratings) |
Implementation Rating | - (0 ratings) | 9.5 (2 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 10.0 (1 ratings) |
Professional Services | - (0 ratings) | 10.0 (1 ratings) |
Squaretalk | Twilio | |
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Likelihood to Recommend | Squaretalk | Twilio |
Pros | Squaretalk | Twilio |
Cons | Squaretalk No answers on this topic | Twilio |
Likelihood to Renew | Squaretalk No answers on this topic | Twilio |
Usability | Squaretalk No answers on this topic | Twilio |
Performance | Squaretalk No answers on this topic | Twilio |
Support Rating | Squaretalk No answers on this topic | Twilio |
Implementation Rating | Squaretalk No answers on this topic | Twilio |
Alternatives Considered | Squaretalk No answers on this topic | Twilio |
Contract Terms and Pricing Model | Squaretalk No answers on this topic | Twilio |
Return on Investment | Squaretalk | Twilio |
ScreenShots | Twilio Screenshots |