Squelch vs. UserIQ
Squelch vs. UserIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Squelch | N/A | Squelch, headquartered in Redwood City, offers their eponymous customer success and customer support tool, which aggregates data from a variety of sources (e.g. Box, Jira, etc.) to provide a complete picture of customer application or product usage, providing guidance for customer support agents. | N/A | |
UserIQ | N/A | UserIQ is a walkthrough tool that aims to empower SaaS companies to deliver what each user needs to be successful in every moment, starting with adoption. According to the vendor, key benefits include: effectively scale onboarding increase feature usage accelerate time-to-value ultimately drive more revenue throughout the customer journey | N/A |
Squelch | UserIQ | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Squelch | UserIQ | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Squelch | UserIQ | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Squelch | UserIQ | |
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Likelihood to Recommend | - (0 ratings) | 7.5 (6 ratings) |
Usability | - (0 ratings) | 8.1 (2 ratings) |
Support Rating | - (0 ratings) | 9.5 (2 ratings) |
Squelch | UserIQ | |
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Likelihood to Recommend | Squelch No answers on this topic | UserIQ |
Pros | Squelch No answers on this topic | UserIQ |
Cons | Squelch No answers on this topic | UserIQ |
Usability | Squelch No answers on this topic | UserIQ |
Support Rating | Squelch No answers on this topic | UserIQ |
Alternatives Considered | Squelch No answers on this topic | UserIQ |
Return on Investment | Squelch No answers on this topic | UserIQ |
ScreenShots |