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Stitch Labs (discontinued) vs. Thrive Technologies vs. QuickBooks Commerce

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Stitch Labs (discontinued)

    Score7.3 out of 10
    N/AStitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.N/A

    Thrive Technologies

    Score8 out of 10
    N/AThrive is an inventory management software offering from Thrive Technologies. It is built to help distribution and retail companies needing to improve demand forecasting, and it helps inventory replenishment functionality in ERP systems.N/A

    QuickBooks Commerce

    Score7.2 out of 10
    N/AQuickBooks Commerce (formerly TradeGecko) is a cloud-based Order and Supply Chain Management platform. TradeGecko was acquired by Intuit QuickBooks in August 2020, and plans to sunset the resulting product were announced June 2021 (it will be discontinued as a standalone product in June, 2022).N/A
    Pricing
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoYes
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details——Monthly and yearly subscriptions available to meet your business' needs. Cancel at anytime. Basic - $99/month Business - $249/month Business Premium - $449/month Enterprise - $999/month
    More Pricing Information
    Community Pulse
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Considered Multiple Products
    Discontinued Products
    No answer on this topic
    Thrive Technologies
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    60%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    60%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Features
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Inventory Management
    Comparison of Inventory Management features of Stitch Labs (discontinued) and Thrive Technologies and QuickBooks Commerce
    Feature
    Stitch Labs (discontinued)
    -
    Ratings
    Thrive Technologies
    8.2
    1 Ratings
    9% above category average
    QuickBooks Commerce
    9.9
    1 Ratings
    28% above category average
    Inventory tracking00 Ratings10.02 Ratings10.01 Ratings
    Automatic reordering00 Ratings8.02 Ratings00 Ratings
    Location management00 Ratings8.02 Ratings00 Ratings
    Serial number and batch tracking00 Ratings8.02 Ratings00 Ratings
    Barcode scanning00 Ratings9.02 Ratings00 Ratings
    Automation rules00 Ratings9.02 Ratings10.01 Ratings
    Reporting and analytics00 Ratings9.02 Ratings10.01 Ratings
    Fulfillment00 Ratings9.02 Ratings9.01 Ratings
    Backorder management00 Ratings10.02 Ratings10.01 Ratings
    Returns management00 Ratings9.02 Ratings00 Ratings
    Bill of materials management00 Ratings9.02 Ratings10.01 Ratings
    Item kitting00 Ratings6.02 Ratings00 Ratings
    Invoicing00 Ratings6.02 Ratings10.01 Ratings
    Forecasting00 Ratings6.02 Ratings10.01 Ratings
    Accounting integration00 Ratings10.02 Ratings10.01 Ratings
    Point of sale integration00 Ratings5.02 Ratings10.01 Ratings
    User Ratings
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Likelihood to Recommend
    1.1
    (5 ratings)
    8.0
    (3 ratings)
    9.0
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    5.0
    (3 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Stitch Labs (discontinued)Thrive TechnologiesQuickBooks Commerce
    Likelihood to Recommend
    Discontinued Products
    I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
    Incentivized
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    Thrive Technologies
    For our small hospital, the cost of the operation is a great value. Like any EHR, there are going to be limitations. Our hospital is not part of a larger health system, so did not have the pressure of spending more money to have a system which fed into a larger organization, so it works for us in this capacity. With so many hospitals jumping on EHRs like Epic and Oracle, it seems like this has only increased the overall cost of healthcare. [...] does also have a great revenue cycle component to it that expands across other EHRs. In the past, Thrive Technologies was a all encompassing system, but like most has a separate payroll system and now separate GL that you could also add. This is indicative of the software in general for healthcare unfortunately.
    Incentivized
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    Intuit
    Using TradeGecko requires to the company to make compromises. Which compromises depends on the business, what they are using for other 3rd party applications and what they sell. You need to be very good with excel since you are able to upload and modify most files, which gives you major control over your data. They however need to modify the way in which new inventory items get loaded, as it is quite awkward if you use variants. 'Reports' as has been described prior has improved dramatically and most if not all can be downloaded in CSV/Excel format. This allows you to build your own reports with the data from the system. If your business is very complex in nature, TradeGecko probably isn't the system for you. If you are doing thousands of transactions a day, again this is not the system. However, if you are a small to smaller mid-sized business, the system, its cost and the 3rd party applications make it worth a first second and third look.
    Incentivized
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    Pros
    Discontinued Products
    • Inventory management.
    • Order management.
    • Reporting and analytics.
    Incentivized
    Read full review
    Thrive Technologies
    • Cloud-based, accurate forecasting system saves lots of time and can tangibly boosts ROI
    • Robust demand management down to the SKU level
    • Optimized replenishment prevents too much money from being tied up in inventory
    Incentivized
    Read full review
    Intuit
    • Interface with WooCommerce.
    • Interface with Xero.
    • Maintain Perpetual Inventory (less than 0.001% difference in value of inventory in TG and Xero).
    • Works with ShipStation extremely well.
    • Works with major EDI vendors (with reservations).
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Reporting does not work for multiple currencies.
    • There is often a lag when syncing products.
    Incentivized
    Read full review
    Thrive Technologies
    • Although it's simpler than many alternatives, it's a highly complex system and at times we felt lost during the transition period.
    • We didn't get the results we had imagined when looking at their case studies and marketing materials. I understand many factors go into those things, and their case studies are not necessarily indicative of typical results, but your mileage may vary.
    • Inventory replenishment alerts about potential stockouts weren't always reliable.
    Incentivized
    Read full review
    Intuit
    • - Couldn't integrate with existing QBO account. Had to set up a new QBO account and transfer all data, create lots of journal entries - was very time-consuming and labor-intensive. Caused some financial discrepancies to resolve.
    • - Have to process returns on Amazon and Shopify orders manually
    • - Tax-inclusive is not allowed - European sales are tax inclusive - can't import order with VAT included. Looks like the software is suitable for US only. Have to create such orders manually in Commerce and then manual journal entries in QBO
    • - Supports accrual accounting method only. In cash - it's a mess
    • - Support - not knowledgeable enough - I could only call for support (now they have chat) and they always had to get with the back-end and every call was not less than 1 hour. At the end I would get a link for the training materials
    • - Inventory not synching timely sometimes - I have a screenshot proving that inventory on our Amazon account was 0 but Commerce still had quantities, I had to manually press synch
    • - Shipping line from Shopify orders is not coded to Shipping income account but goes together with Sales of product income account
    • - When partial of the PO is received, not able to create a bill for the partial. There're only 2 settings: either bill created at the time of PO creation (for the whole PO amount - which increases your AP right away) or at the time the whole PO received. It works only when PO is shipped as a whole.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    Thrive Technologies
    No answers on this topic
    Intuit
    TG works well for us.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
    Incentivized
    Read full review
    Thrive Technologies
    Depending on what subsystem, I think some work much better than others. For example on the patient accounting side, it is fairly easy to use, but does require a couple extra keystrokes. On the clinical side, I have heard similar statements. On the financial/accounts payable side, it is easier to use, while there are scenarios in which it would be nice to have a few more features.
    Incentivized
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    Intuit
    TG is good and easy to use, but could be improved
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.
    Incentivized
    Read full review
    Thrive Technologies
    No answers on this topic
    Intuit
    Support team just sends links to blog posts that are often out of date.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    I have not researched other alternatives as this solved my problems.
    Incentivized
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    Thrive Technologies
    Thrive Technologies is significantly more cost effective than the others, while it does lack some of the features (bells and whistles). Most of our neighboring hospitals are using these other systems, which does make it is tough to connect to them, as it seems like these larger systems have a juggernaut on the market and the costs of these is only increasing.
    Incentivized
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    Intuit
    Each of the applications has a specific place. We select and implement the best solutions for our clients based on their budget and requirements. This is often determined by integration requirements. We like to say that every application with do a different 95% of what you need it to. There will always be a different 5% to forgo between applications.
    Read full review
    Return on Investment
    Discontinued Products
    • We had to migrate off this system which was not ideal after being discontinued
    • Was a simple to use medium price range solution to scaling businesses
    • UI/UX was intuitive and was easy to train employees
    Incentivized
    Read full review
    Thrive Technologies
    • We were able to reduce the amount of resources tied up in inventory
    • Forecasting tools meant significantly less time spent trying to wrangle spreadsheets
    • The transition was painful, causing initial doubts, but it was certainly worth the growing pains
    Incentivized
    Read full review
    Intuit
    • No real ROI - we're stilling pulling reports from multiple platforms.
    • Positive - segregation of wholesale and DTC orders in Shopify.
    Incentivized
    Read full review
    ScreenShots

    QuickBooks Commerce Screenshots

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